technical support occupations Work, Jobs in ringwood, ham (with Salaries)

1st Line Technical Support Engineer
Wide FM t/a Juice Broadband —Poole
- £25,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Employee discount
Quick apply
Technical Support Analyst
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
Technical Support Engineer
Bistech Group plc —Ferndown
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Employee assistance programme
Quick apply
14d
IT Operations Graduate
Rapid Repair Network Limited —Lyndhurst
- Full-time
- JavaScript
- No degree
- Organisational skills
Quick apply
Technology Systems Consultant
Paultons Park —Romsey
- £45,000 a year
- Weekend availability
- In-person
23h
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
3d
IT technician, Associate
Curtiss-Wright —Wimborne
- Full-time
- IT
1d
Service/Systems Operations Lead
Appello —New Milton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Linux
- Free parking
- Employee assistance programme
13d
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
1d
IT Specialist-Advanced Dynamic Resource Scheduler (DRS)
BCP Council —Poole
- £35,077 a year
14d
Field Service Engineer (IP / Networking)
Domo Tactical Communications —Whiteley
- Travel
- Computer networking
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
23h
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Digital & AI Support Apprentice
QA Apprenticeships —Shaftesbury
- £23,132 a year
- Full-time
- Customer service
- IT
- Communication skills
- Life insurance
IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
8d
Trainee Software support
Xora Print —Salisbury
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
Payment Lifecycle Analyst - Swift Monitoring
JPMorganChase —Bournemouth
- Weekend availability
- Communication skills
Help Desk Coordinator - Siemens
Emcor —Eastleigh
- £30,056 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
7d
IT Technician
Spectrum Geosurvey Limited —Lymington
- £25,000 - £28,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
14d

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1st Line Technical Support Engineer

Wide FM t/a Juice Broadband
Poole

Quick apply

Job details

Full-time
£25,500 - £30,000 a year

Benefits

Company pension
Employee discount

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Communication skills
Help desk

Full job description

This role is ideal for someone who has exceptional customer service skills, a keen interest in the tech and ISP Industry and who is ready to step into a 1st line role and customer service support role working for a growing ISP based in Poole. This roles offers plenty of day-to-day variety as well as the familiar routine of repeat tasks.

Ability to work calmly under pressure, dealing with clients in a polite and efficient manner
Programme and Prepare kit - e.g. Routers and telephones
Problem solving - methodical approach
To have good diagnostic skills
To be able to take and make calls, prioritise, and action incoming support tickets, emails and calls
Ability to create and keep documents to help improve the efficiency – for example user guides, known issues and fixes, customer helpsheets
To have a good knowledge of hardware fault finding, software issue resolution, wireless technology, basic IP telephony
To be able to demonstrate good communication and interpersonal skills as required with members of the team
To have the ability to work effectively within a team and to work on own initiative
Complete postage and packaging for kit items
Complete site visits as required to help install routers/phones.

Benefits

20 days paid holiday plus bank holidays

Company Workplace Pension Scheme – including annual free review

Job Types: Full-time, Permanent

Pay: £25,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in ringwood, ham

1st Line Technical Support Engineer

Technical Support Analyst

Technical Support Engineer

IT Operations Graduate

Technology Systems Consultant

Operations Coordinator

IT technician, Associate

Service/Systems Operations Lead

IT & Document Control Assistant

IT Specialist-Advanced Dynamic Resource Scheduler (DRS)

Field Service Engineer (IP / Networking)

IT & DOCUMENT CONTROL ASSISTANT

1st Line Support Engineer

Digital & AI Support Apprentice

IT Service Delivery Specialist

Trainee Software support

Payment Lifecycle Analyst - Swift Monitoring

Help Desk Coordinator - Siemens

IT Support Officer

IT Technician

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