Dispatchers Work, Jobs in Rocester, Sts (with Salaries)

Contact Centre Operator
R J Lifts Group Ltd —Stoke-on-Trent
- £23,978.76 - £28,089.10 a year
- Overtime
- Customer service
- English
- Data entry
Quick apply
1d
Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
10h
Stores & Logistics Coordinator
Phoenix Weighing Services Ltd —Measham
- Up to £30,000 a year
- Part-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
Quick apply
7d
Transport Operator - 4 On/4 Off
Maritime Transport —Longport
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
10d
Weighbridge Operator
Veolia ES Staffordshire Limited —Stafford
- £29,517.39 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Weighbridge Administrator
EMR UK —Derby
- IT
- Annual leave
Transport and Administration Controller
ATL —Derby
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Referral programme
Quick apply
1d
Operations Planning Coordinator
Bluesky Metering Services —Tamworth
- £24,420 - £28,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Life insurance
Quick apply
1h
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
6d
Operations Support Coordinator (4O4O Days)
Greenergy —Tamworth
- Overtime
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Weighbridge Clerk / Site Checker - Temporary
Biffa Waste Services —Cannock
- £13.25 an hour
- Part-time
- Microsoft Excel
- English
- IT
Quick apply
4d
Admin & Logistics Assistant
Kelly Tanks Ltd —Stafford
- From £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Transport Administrator
F H Brundle —Burton-On-Trent
- From £28,000 a year
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Night Shift Coordinator
Fletcher Moorland —Stoke-on-Trent
- £13.50 - £16.00 an hour
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
Administrator
Network Plus —Alfreton
- £28,600 a year
Quick apply
Terminal Controller
Maritime Transport —Derby
- Full-time
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Logistics Coordinator
Durbin PLC (UK) —Derby
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
Office and Hire Desk
Scott’s Hire Ltd —Sandbach
- Part-time
Scheduling Coordinator
Barron McCann —Derby
- From £28,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Free parking
Quick apply
Service Scheduler
Spillard Safety Systems Ltd —Wolverhampton
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d

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Contact Centre Operator

R J Lifts Group Ltd -
Stoke-on-Trent

Quick apply

Job details

Full-time
£23,978.76 - £28,089.10 a year
1 day ago

Qualifications

Customer service
GCSE
English
Data entry
IT
Phone etiquette
Communication skills

Full job description

Contact Centre Operator

RJ Lifts Group is a Lift and Escalator maintenance company operating UK wide with a large network of engineers and technicians. We are based in Staffordshire and are looking for an Contact Centre Operator to work within our Breakdown Support Team.

This is an excellent opportunity to join this fast-growing well-respected lift services company and would suit someone open to develop there skills in Customer Service, with a positive attitude to develop relationships with our customer base, and delivering a excellent customer journey. Customer Service is Paramount to our Business.

Full training will be given to the successful candidate.

Job Type: Full-time

Hours: 42.5 hours per week; worked between Monday to Friday, 08:00AM - 17:00PM.

Holidays: 22 days + ALL UK Bank Holidays (30 days holiday)

We offer a range of fantastic benefits to our employees:

Overtime Opportunities
Annual Events
Company Phone
Training and Development Opportunities
We are an EOT, you will be part owner of a great company through a trust….
Shares of the Company after 12-months service, no other Lift Company offers this!!
Profit share, with a potential payment of up to £3,600 tax-free paid* subject to profit and performance. Please note this is amount is not capped and could be higher.
Leadership succession planning opportunities for those wanting to grow and develop at a fast growing Independent Employee Focused and Driven Company.

The main tasks are:

Providing a focused and friendly service to all customers when taking calls, emails, and assisting with queries and scheduling works. Being sure to follow GDPR and Protecting Data at all time via all communications.
Dispatching engineers to client sites, using our internal telematics systems. A good knowledge of the UK and Ireland for locations is beneficial.
Updating clients with updates, ETA's and daily reports.
Maintaining secure, efficient and accurate digital filing systems.
Taking messages where appropriate and ensuring these are recorded accurately and that SLA's met
Handling a range of enquiries from customers by both telephone and email and recording this accurately and ensuring all details are recorded accurately and correctly.
Updating our internal systems with diary events to trigger calls and appointments to customers and/or producing documents/correspondence as required as all our customers has a wide range of needs and requirements to for fill.
Maintaining an acceptable level of Industry and product knowledge by keeping up-to-date with developments across our business and customer network.

The ideal candidate would have the following skills;

Being able to work in a team
Patience
Ability to remain calm under pressure
Friendly and tactful personality
Knowledge of the UK, and ultimately an understanding of where Counties, Cities are within the United Kingdom
Good timekeeping
Open minded attitude
Being able to handle difficult situations
A commitment to providing good customer service
Excellent telephone manner
Strong written and oral communication skills
Attention to detail
Professional and responsible
Focused and self motivated
Patient and tactful
Enthusiastic team player
Keen to learn and progress
Strong IT skills
The ability to quickly and accurately enter information, produce documentation, and supply information
Good numeric skills and capable of multi-tasking
Looking to progress and build a career within a successful expanding organisation
Minimum of 4 GCSE’s at Grade C and above, to include English and Maths

Please apply with your CV.

Job Type: Full-time

Pay: £23,978.76-£28,089.10 per year

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

dispatchers jobs in rocester, sts

Contact Centre Operator

Customer Service Associate

Stores & Logistics Coordinator

Transport Operator - 4 On/4 Off

Weighbridge Operator

Weighbridge Administrator

Transport and Administration Controller

Operations Planning Coordinator

Transport Coordinator

Operations Support Coordinator (4O4O Days)

Weighbridge Clerk / Site Checker - Temporary

Admin & Logistics Assistant

Transport Administrator

Night Shift Coordinator

Administrator

Terminal Controller

Logistics Coordinator

Office and Hire Desk

Scheduling Coordinator

Service Scheduler

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