Legal secretary Work, Jobs in Rochdale (with Salaries)

Legal Assistant
Bott and Co —Wilmslow
- £25,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Data entry
- In-person
- Employee discount
- Referral programme
Quick apply
12d
Legal Secretary
Ridley and Hall Solicitors —Huddersfield
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Bereavement leave
Quick apply
3d
Legal Administrator
No.1 Solicitors —Oldham
- £14,000 - £18,000 a year
- Microsoft Word
- Computer literacy
- Data entry
Conveyancing Assistant
Mallory Pryce —Oldham
- Administrative experience
- Communication skills
Quick apply
Legal Secretary
Farleys Solicitors —Manchester
- Full-time
- Organisational skills
- Typing
- Communication skills
- Free parking
Legal Secretary
Alfred Newton Solicitors —Wilmslow
- From £23,200 a year
- Part-time
- Word processing
- Writing skills
- Microsoft Office
Quick apply
10d
Legal Secretary
Mallory Pryce —Blackburn
- Hybrid work
- Microsoft Word
- Typing
- Communication skills
Quick apply
Legal Secretary - Hybrid
Mallory Pryce —Manchester
- Hybrid work
- Typing
- Communication skills
Quick apply
Legal Secretary/Legal PA (Hybrid Role)
Mallory Pryce —Manchester
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Conveyancing Assistant
Vincent Sykes Solicitors LLP —Altrincham
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Conveyancing Assistant
North West Conveyancing Limited —Stockport
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
Quick apply
Legal Secretary
Express Solicitors —Manchester
- Up to £28,000 a year
- Hybrid work
- Word processing
- Computer literacy
- Writing skills
- Employee assistance programme
Legal Secretary
Farleys —Manchester
- Monday to Friday
- Organisational skills
- Typing
- Communication skills
- Free parking
Housing Legal Assistant
WTB Solicitors —Manchester
- £24,000 - £26,000 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Sick pay
Quick apply
Legal Secretary / Legal Assistant / Commercial Property / Real Estate / Conveyancing Assistant / Rural Property
Napthens —Blackburn
- Full-time
- Free parking
Receptionist (Legal)
Sabz Solicitors —Manchester
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
23h
Legal Secretary / Legal Assistant / Commercial Property / Real Estate / Conveyancing Assistant / Rural Property
Napthens LLP —Blackburn
- Full-time
- Free parking
Quick apply
Legal Assistant / Litigation Support / Legal Secretary / Litigation Assistant
Napthens —Preston
- Full-time
Legal PA - Cross Departmental
Myerson —Altrincham
- Hybrid work
- Microsoft Word
- Computer literacy
- Front desk
Legal Assistant / Litigation Support / Legal Secretary / Litigation Assistant
Napthens LLP —Preston
- Full-time
Quick apply

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Legal Assistant

Bott and Co -
Wilmslow

Quick apply

Job details

Permanent | Full-time
£25,500 a year
12 days ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
GCSE
Data entry
Customer interaction
Outbound calling
Communication skills
A Level
Time management

Full job description

This is a fantastic opportunity to join a dynamic legal team that is proud to deliver first class legal services with a workable model post Personal Injury Reforms. This is a hugely customer facing role offering frontline client contact supported by our ground-breaking technology and case management software.

Your role will be to effectively and productively support and assist the Road Traffic Accident Fee Earners, Official Injury Claims Team and wider department in running their case load. To uphold excellent customer service and support the client for the duration of their claim.

Your KPI’s:

· Ensure all incoming calls answered promptly

· Prioritising Tasks in line with the Legal Assistant Bott Way

· Providing Excellent Customer Service

· Ensure all urgent tasks are dealt with daily.

· Consistently aim for 10 outgoing calls per day.

No tasks older than 5 working days in the to do list.

Key Tasks:

Provide general administrative and clerical support and ensure tasks are carried out with the appropriate prioritisation
· Dealing with inbound and outbound phone calls; providing clear advice and support to clients together with Insurers, Solicitors, Courts and other third parties
· Dealing with inbound full instruction calls via the source hunt groups and acting as an overflow when needed. This includes call backs.
· Upholding customer service standards of call handling measured by quarterly call reviews.
· Inputting data accurately
· Ensuring payment requests are raised accurately
· Participation and engagement during in-house training sessions
· Able to assist in identifying own training needs and following the correct channels to request training
· Be confident in bringing any error in process or areas for improvement to the attention of your Line Manager
· To liaise with external agencies and suppliers

Education or equivalent:

· GCSE Maths and English

· Law A-Level – desirable but not required

Experience:

o Experience in the use of Visualfiles or similar claims management system – desirable but full training will be provided

o Experience of working in a legal environment

o Customer service experience

o Experience in Call Handler legal role

Skills:

o The ability to work under pressure

o The ability to multitask

o Excellent prioritisation and planning skills

o Excellent time management

o A flexible attitude

o A strong team player

o Excellent customer service skills

o Confident and professional telephone manner

o Good communication skills

o Active listening skills

o The ability to tailor communication dependent upon the recipient

o Attention to detail and accuracy

o A professional demeanour

o Positive attitude and focussed

The hours are 37.5 hours per week on a variable shift pattern, including some weekend work. You will be based in the Office with the opportunity to have 1 day working from home once you have passed your probationary period.

Bott and Co offer a comprehensive benefits package which includes a generous bonus scheme paid monthly, pension scheme, summer and Christmas parties. Alongside this, you will be entitled to 23 days holiday per annum, rising to 25, after 1 years service plus bank holidays.

From day one, you'll have access to our structured Learning & Development Framework, designed to support your progression throughout your career. As you develop, you'll complete a range of role-specific training modules covering topics such as Introduction to Personal Injury Law, Introduction to Litigation, Understanding Medical Reports and other key professional skills. The programme combines classroom training, e-learning and practical workshops to give you the confidence, knowledge and practical experience needed to progress through the business.

For more information and employee testimonials on what it is like to work at Bott and Co, please visit our LinkedIn Bott Life page - https://www.linkedin.com/company/bott-and-co/life

Bott and Company is an equal opportunities employer.

Bott & Co Solicitors Ltd will not accept any applications via recruitment agencies. If you wish to apply please do so via the directions above.

Job Types: Full-time, Permanent

Pay: £25,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Referral programme

Experience:

Customer service: 2 years (preferred)

Work Location: Hybrid remote in Wilmslow SK9 1HG

Quick apply

Refine Your Search

legal secretary jobs in rochdale

Legal Assistant

Legal Secretary

Legal Administrator

Conveyancing Assistant

Legal Secretary

Legal Secretary

Legal Secretary

Legal Secretary - Hybrid

Legal Secretary/Legal PA (Hybrid Role)

Conveyancing Assistant

Conveyancing Assistant

Legal Secretary

Legal Secretary

Housing Legal Assistant

Legal Secretary / Legal Assistant / Commercial Property / Real Estate / Conveyancing Assistant / Rural Property

Receptionist (Legal)

Legal Secretary / Legal Assistant / Commercial Property / Real Estate / Conveyancing Assistant / Rural Property

Legal Assistant / Litigation Support / Legal Secretary / Litigation Assistant

Legal PA - Cross Departmental

Legal Assistant / Litigation Support / Legal Secretary / Litigation Assistant

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