Senior field service engineer Work, Jobs in Rochester (with Salaries)

Senior Service Desk Analyst
Goaco —Dartford
- Full-time
- Continuous improvement
- Travel
- Mentoring
10d
Senior Planning Engineer
Skanska —Thurrock
- Civil engineering
- Contracts
- Construction experience
- Bereavement leave
1d
Senior Highway Engineer (Development Management)
RGH‑Global Limited —Chelmsford
- £42,679 - £50,211 a year
- Full-time
- Remote
- Team management
Senior Embedded Software Engineer
QinetiQ —Ashford
- Full-time
- Software troubleshooting
- Engineering
- Travel
- Employee discount
Mechanical Project Engineer
Primech Building Services —Gillingham
- Organisational skills
- Mechanical knowledge
- Time management
Quick apply
14d
Engineer / Senior Engineer - Carbon Management (Roads)
WSP —London
- Part-time
- Hybrid work
- Business development
- Training & development
- Leadership
- Flexitime
- Work from home
Contract Support
CoSourced —Kemsing
- £25,000 - £35,000 a year
- Full-time
- Writing skills
- HVAC
- Organisational skills
Quick apply
Assistant Engineer/Engineer - Pavements
WSP —London
- Part-time
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
- Flexitime
- Work from home
Sr Product Associate - AI Product Manager
JPMorganChase —London
- Full-time
- Computer Science
- Engineering
- Presentation skills
Senior Lighting Engineer
WSP —London
- Part-time
- Hybrid work
- Business development
- Mentoring
- Organisational skills
- Flexitime
- Work from home
Chief Engineer
Leonardo UK Ltd —Basildon
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Flexible schedule
- Referral programme
Senior HSE Manager (COMAH)
ADM —Erith
- Engineering
- Master's degree
- Analysis skills
1d
Senior Quality Compliance Manager
Skanska —Dartford
- Management
- Quality control
- Bereavement leave
1d
Renewables Electrician
The Little Green Energy Company —Cranbrook
- £40,000 - £45,000 a year
- Maintenance
Quick apply
1st Line Service Desk Analyst
Goaco —Dartford
- Full-time
- Travel
- In-person
- Communication skills
10d
AI Automation Developer
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
14d
Chief Project Engineer
Leonardo UK Ltd —Basildon
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Flexible schedule
- Referral programme
Senior HIU Engineer
Hemiko —Greenwich
- £40,000 - £46,500 a year
- Full-time
- Schematics
- Training & development
- Annual leave
Quick apply
7d
Quantitative Engineer
Bank of America —Bromley
- Full-time
- Computer Science
- Engineering
- Analysis skills

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senior field service engineer jobs near rochester

Senior Service Desk Analyst

Goaco
Dartford

Apply Now

Job details

Permanent | Full-time
10 days ago

Benefits

Company pension

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Cloud infrastructure
Mentoring junior staff
Network infrastructure
Continuous improvement
Mentoring
Network support
Technical writing
IP networking
Customer support
Cybersecurity
Communication skills
PowerShell scripting
PowerShell
Intune
Mobile devices

Full job description

Job Categories: Service Desk

Job Type : Full Time | On-Site | Permanent

Job Location : Dartford, Kent, UK

Do you strive to make a difference? Goaco is looking to build a team to continue solving problems using software and technology for our clients. We are developers at heart – and by the mind too. We thrive on challenges and live for logical thinking. Formed over a decade ago, we have built on our successes, all of whom have benefitted from their level-headed software solutions. The team is all like-minded individuals, with a drive to succeed in their own fields.

ABOUT US

Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach.

We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands-on role supporting both internal systems and our managed customers, while helping to drive technical excellence across the Service Desk.

ROLE DESCRIPTION

As a Senior Service Desk Analyst, you’ll provide 2nd and 3rd line technical support, assist with customer onboarding, and support the delivery of infrastructure and cloud solutions.

You’ll be a key escalation point for the Service Desk, helping to resolve complex technical issues while mentoring junior engineers and contributing to the continuous improvement of our services.

KEY RESPONSIBILITIES

Provide 2nd and 3rd line technical support to internal users and managed customers.
Troubleshoot desktop, server, networking and Microsoft 365 issues.
Support Microsoft Intune, Entra ID and endpoint management.
Build, configure and deploy laptops, desktops and mobile devices.
Assist with the technical onboarding of new customers.
Configure and support networking equipment, including firewalls, switches, wireless networks and VPNs.
Support infrastructure projects, cloud migrations and system upgrades.
Maintain secure endpoint configurations and assist with implementing Zero Trust security principles.
Produce monthly technical and service reports.
Create and maintain technical documentation and knowledge base articles.
Act as an escalation point for the wider Service Desk team.
Support continuous improvement initiatives across the Service Desk.

ESSENTIAL SKILLS & EXPERIENCE

Minimum 3 years experience in an IT Support, Service Desk or MSP environment.
Strong experience supporting Microsoft 365 environments.
Microsoft Intune and Entra ID.
Windows 10/11 and Windows Server administration.
Active Directory and Group Policy.
Networking fundamentals (DNS, DHCP, TCP/IP, VPNs, Firewalls and Switching).
Excellent troubleshooting and diagnostic skills.
Strong communication and customer service skills.
Ability to prioritise workloads and manage multiple tasks effectively.

NICE TO HAVE

Experience working within a Managed Service Provider (MSP).
Microsoft certifications (MD-102, MS-102, AZ-104 or equivalent).
Knowledge of Microsoft Defender and endpoint security.
Experience with Datto RMM, HaloPSA or similar service management platforms.
PowerShell scripting.
Understanding of Cyber Essentials and Zero Trust security principles.

WORKING PATTERN

Monday to Friday
Office-based – 5 days per week in our Dartford office
Occasional travel to customer sites may be required.

BENEFITS*

Company pension scheme.
Ongoing Microsoft training and certification support.
Career progression opportunities.
Exposure to modern Microsoft Cloud and Cyber Security technologies.
A collaborative and supportive team environment.

Offered only to employees based in the UK.
Unfortunately, we aren’t able to offer sponsorship for this role.

Apply Now

Refine Your Search

senior field service engineer jobs in rochester

Senior Service Desk Analyst

Senior Planning Engineer

Senior Highway Engineer (Development Management)

Senior Embedded Software Engineer

Mechanical Project Engineer

Engineer / Senior Engineer - Carbon Management (Roads)

Contract Support

Assistant Engineer/Engineer - Pavements

Sr Product Associate - AI Product Manager

Senior Lighting Engineer

Chief Engineer

Senior HSE Manager (COMAH)

Senior Quality Compliance Manager

Renewables Electrician

1st Line Service Desk Analyst

AI Automation Developer

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Chief Project Engineer

Senior HIU Engineer

Quantitative Engineer

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