change analyst Work, Jobs in rogerstone, nwp (with Salaries)

Data Analyst
Admiral —Cardiff
- Hybrid work
- SQL
- Annual leave
2d
Mid Term Planning & Forecasting Analyst
Starling —Cardiff
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Business Analyst
Scrumconnect Consulting —Bridgend
- £55,000 a year
- Analysis skills
- Agile
- Communication skills
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Discovery Analyst
Legal & General Investment Management —Cardiff
- Analysis skills
- Continuous improvement
- Agile
- Employee discount
3d
IT Service Desk Analyst
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
Technical Support Analyst
The Currency Cloud Services Limited —Cardiff
- Night shift
- Doctoral degree
- DevOps
- Master's degree
Business Analyst - Nuclear
Vulcain Engineering Group —Bristol
- IT
Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation
Deloitte —Bristol
- Hybrid work
- Business development
- Analysis skills
- Organisational skills
Regulatory Reporting Analyst
Legal & General Investment Management —Cardiff
- Microsoft Excel
- Financial services
- Communication skills
- Employee discount
19h
Security Operations Analyst
Ayvens —Bristol
- £30,000 - £40,000 a year
- Full-time
- Windows
- Computer networking
- Free parking
- Annual leave
Junior Digital Portfolio Analyst
Government Digital Service —Bristol
- £37,177 - £39,670 a year
- Full-time
- Hybrid work
- Administrative experience
- Presentation skills
- Annual leave
- Employee assistance programme
1d
CIM Technician
Vishay —Newport
- Computer literacy
- Organisational skills
- Agile
Consultant - Change
PACT Solutions —Bristol
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £80,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
Associate Business Analyst
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- IT
- Annual leave
5d
Senior Digital Business Analyst
Capgemini —Cardiff
- Hybrid work
- Agile
- IT
- Communication skills
IT Business Analyst – PMO10089
Altrad —Bristol
- IT
Quick apply
3d
Product Manager
Narwhal Labs —Bristol
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Engineering
- Product management
- APIs
Quick apply
10d
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
21h

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change analyst jobs near rogerstone, nwp

Data Analyst

Admiral -
Cardiff

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Job details

2 days ago

Benefits

Annual leave

Qualifications

Google Cloud Platform
SQL

Full job description

Cardiff

We’re looking for two technically strong Data Analysts to join our Customer Operations Data & Analytics team.

This is a hands-on role for analysts who enjoy coding, data modelling and turning complex data into clear, actionable insight. You’ll help build the data foundations, reporting and tools that enable Customer Operations to better understand performance, customer journeys and value.

Customer Operations is evolving, with a focus on faster, more connected customer journeys. As Genesys becomes central to how we operate, and AI copilots change how colleagues support customers, this role will play a key part in measuring impact through accurate, scalable data products.

This is not a reporting-only role. You’ll be improving how data is structured, accessed and trusted across the function.

Location

This is a hybrid role based in our Cardiff office, with an expectation of on-site attendance approximately once per week. We’re open to some flexibility around this to support individual circumstances, but regular presence in the office is important for collaboration, team connection, and key in‑person activities.

What you’ll be doing

Build and maintain dashboards, reporting and analysis
Write clean, reliable SQL to transform, join and explore data
Analyse customer journeys, operational performance and value realisation
Measure the impact of new tools, processes and customer experience changes
Carry out data quality checks and investigate issues
Improve existing dashboards to make them clearer, faster and more user-friendly
Work with stakeholders to understand requirements and deliver useful outputs
Support self-serve analytics through well-documented, trusted data products
Build knowledge of Customer Operations, Genesys data and customer journey performance

Essential skills and experience

Strong coding or technical data skills, particularly SQL
Experience working with reporting, analytics or business data
Confident working with data, identifying patterns and investigating issues
Strong problem-solving skills and attention to detail
Ability to explain technical concepts clearly to non-technical stakeholders
Interest in automation, data modelling and improving processes
Proactive mindset with the confidence to suggest improvements
Curiosity about customer journeys and operational performance

Nice to have

Experience with BigQuery, Looker, LookML or Google Cloud Platform
Experience working in a Customer Operations or contact centre environment

Location

This role is based in Cardiff with a hybrid approach. You’ll be expected to work from the office around 2 days per week, with the flexibility to work remotely for the rest of the time.

Applications will be reviewed on a rolling basis and we reserve the right to close the role early if we receive a high volume of suitable applications.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

Disability Confident Leader

As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.

If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do email here or contact us on 07425324587. This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.

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Apply Now

Refine Your Search

change analyst jobs in rogerstone, nwp

Data Analyst

Mid Term Planning & Forecasting Analyst

Business Analyst

Application Operations Support Analyst

Discovery Analyst

IT Service Desk Analyst

Technical Support Analyst

Business Analyst - Nuclear

Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation

Regulatory Reporting Analyst

Security Operations Analyst

Junior Digital Portfolio Analyst

CIM Technician

Consultant - Change

Digital Transformation Consultants

Associate Business Analyst

Senior Digital Business Analyst

IT Business Analyst – PMO10089

Product Manager

Service Desk Analyst

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