Customer start up co ordinator Work, Jobs in Ross On Wye, Hef (with Salaries)

Customer Start Up Co-ordinator
Elis —Chepstow
- Contracts
- Communication skills
- Employee assistance programme
- Employee discount

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Customer Start Up Co-ordinator

Elis -
Chepstow

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Job details

Benefits

Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Contracts
Project schedule tracking
Communication skills
Project progress tracking
Progress tracking

Full job description

About a career with Elis

About Elis

Elis is an international leader in textile, hygiene and facility services, helping businesses across a wide range of industries to operate safely, sustainably and efficiently. With a presence in 29 countries and a team of around 52,000 people, we combine the scale and stability of an international organisation with the opportunity to build a rewarding and long-term career.

Our people are at the heart of everything we do. We believe in investing in our people, recognising their contribution and giving them the opportunity to develop, progress and build careers they can be proud of.

At Elis, you'll be part of a culture built on trust, respect and collaboration, where your ideas and contribution are valued. We want our people to have a voice, and our commitment to listening and acting on employee feedback was recognised when Elis UK won Best Employee Engagement Experience Initiative at the 2024 CIPD People Management Awards for our Employee Voice programme.

With opportunities across operations, engineering, logistics, sales and our head office support functions, there are many ways to develop your career with Elis.

The Opportunity

Prepare project plan for start-up/collection change with clear milestones.
Set up new customers on Internal System (AX) and keep the installation monitor up dated with all comments.
Plan and monitor start-up/collection change activities such as size fittings, wash tests, reporting requirements etc.
Verify operational capability to deliver according to agreed service levels.
Monitor that customer implementation is in line with contractual agreements, agreed timeline and escalate to Sales & Account Management and Operations
Keep customers and internal stakeholders updated on Start-up progress
Monitor expected lead times throughout and keep all updated during weekly installation meetings.
Participate in start-up/collection change of international and national contracts when relevant.
Engage with relevant internal resources to ensure contract is implemented according to agreed timeline and plan corrective actions if necessary.
Verify that first delivery meets customer expectations and evaluate start-up project to capture lessons learned
Highlight to all any concerns you have during the process where we could potentially not deliver on promise.
Plan relevant customer training e.g. use of services, products etc. to proactively accommodate problems.
Send, monitor and share results from start-up survey
Ensure post-integration and handover to local operations teams once implementation is complete.
Stationary, First Aid Equipment, PPE Ordering
Booking Courses, Training Card Updates
General Administrative Support Duties

What We're Looking For

Display a customer centric mind-set
Ability to work effectively in a matrix organisation
Strong planning skills
Excellent communication skills both oral and in writing V1/ 143-2024
Structured and self-driven
Good understanding of Microsoft systems

What We Offer

29 Days Holiday
Employee Assistance Programme
On-site Parking

Company pension
Employee discount
On-site parking

Interested?

Then apply online!

Apply Now

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