About the role;
The Senior NAV/Business Central Consultant role is a customer facing position leading projects within all aspects of scope, design, and implementation of Business Central primarily from a functional perspective. To be successful in this role you will be able to carry out onsite and remote delivery of Business Central and its associated modules for customers across a variety of industries, combined with the support and maintenance of NAV / BC including third-party integrations.
In addition to the delivery of client projects, you will work closely with the pre-sales team to review opportunities, providing demonstrations of system functionality and associated effort estimates supporting the ability to carry through opportunities won into the operations delivery team.
To be considered you must have previous experience leading the delivery of BC solutions within a Microsoft Partner, including presales involvement. You should also have a good working knowledge of ISV solutions that can implemented alongside Business Central to extend its capabilities to meet customer project requirements such as Continia, Jet Reports, Pryme, Insight Works and Tasklet Factory.
Travel will be required to fulfil the requirements of the role, a valid UK driving licence and access to your own vehicle is essential.
Ownership at TSG
Every role at TSG comes with our Ownership Ladder. It sets out what ownership means here — from doing your own task well to owning the outcome end-to-end, following the work through every handoff until it lands, and bringing solutions rather than just problems. We include it in every job description because it applies to every person, whatever the role or level. It's the standard we hire to, work to, and back each other on. When you join us, you'll be operating above the ownership line — seeing it, owning it, solving it, and delivering it.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.
Why should I work for TSG?
Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
Our open and honest culture where feedback is taken on-board and acted upon
Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
Two paid CSR days per annum that you can use to support the community
Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
Our responsibility to the environment as we work towards net carbon zero
Flexible working opportunities including home working and hybrid options
Annual salary benchmarking
Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
Collaborate with clients to analyse business requirements, processes, and systems to design effective Business Central solutions
Lead in architecting solutions that align with client needs, ensuring the solution is scalable, cost-effective, and efficient
Manage full-cycle Business Central implementations from requirements gathering to go-live, including: data migration, system configuration, documenting customisation requests, testing, and user training
Design, configure, and test Business Central modules (Finance, Sales, Inventory, Purchasing, Projects, Manufacturing, etc.) to align with client specifications
Develop and deliver training programs to ensure clients are well-equipped to use the Business Central system effectively
Act as an escalation point within the team, supporting with complex issues and mentoring
Provide ongoing post-implementation support and maintenance
Work alongside project manager to manage project scope, timelines, deliverables, and budgets, ensuring successful project delivery
Work with the development team to design and implement customisations, integrations, and extensions as needed
Presales activity including demonstrations
Conduct thorough testing to ensure system integrity, data accuracy, and alignment with business requirements
Act as the primary point of contact for clients throughout the project lifecycle, providing expert guidance, regular updates, and proactive problem-solving
Identify opportunities for process improvements, automation, and system enhancements to help clients achieve operational excellence
Stay up-to-date on new Business Central features, best practices, and industry trends, and provide thought leadership within the consulting team
Knowledge, Skills & Experience;
MB-800 Certification
Full UK driving licence with access to your own vehicle
Significant hands-on experience in implementing, customising, and supporting Business Central and NAV
Proficiency in configuration, setup, and deployment of Business Central across various industries.
Microsoft Partner experience
Experience integrating Business Central with other Microsoft products (e.g., Power BI, Azure, Office 365)
Proficiency in data migration processes and tools like RapidStart
ISV implementation experience - Jet Reporting, Pryme – Progressus, Insight Works, Tasklet Factory, Conitina Expense Management & Document Capture
SQL Server (Installation, Configuration & Maintenance)
Knowledge of finance and accounting processes in their relation to BC implementations
Proven track record of successful project implementations and targets achievement
Ability to deal with escalation issues and demonstrate ownership of such issue through to resolution
Excellent communication and organisational skills
Benefits;
25 days annual leave + public holidays, rising with length of service
Employee benefits trust
Company bonus scheme
Life assurance 4 x Salary
Contributory pension scheme at 4% matched
Healthcare and cash plan
Electric vehicle salary sacrifice scheme
Cycle to work scheme
Employee discounts
Employee assistance programme
Paid CSR Days
Company sick pay and income protection cover
Enhanced Maternity and Paternity pay
Employee recognition scheme
Eyecare vouchers
Discounted gym membership
Long service rewards
If this sounds like the role for you, please apply today to be considered.
