Role Overview:
This is an excellent opportunity an accomplished Estate Agent to join a thriving sales department, led by two experienced Directors, each with 20 years at Savills.
Your day-to-day workload will be varied and largely office based agency work. On the sales side, this role will focus on everything from registering buyers’ requirements, to arranging viewings, obtaining and delivering feedback, negotiating and agreeing sales, and seeing then through to completion.
On the marketing side, you will to assist with booking market appraisals, following up on instructions and helping out with organising and drafting the property details, as well as dealing with our client AML requirements.
If you have a confident and polite telephone manner alongside a strong background in client delivery and administration and are looking for a big, challenging role, then we'd love to hear from you.
Team Overview:
Savills' culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.
Key Responsibilities of the Role:
Be a first point of contact for buyer and client enquiries
Creating new applicant files, maintaining and nurturing buyer relationships, through our extensive database
Contact warm leads via email and telephone (circa 65% of the role)
Update the pitching team with leads for both active buyers and prospective vendors
Register and qualify potential buyers to understand their position
Coordinate third party requests such as surveys
Update solicitors and agents on chain details
Occasional local property viewings
Marketing support – setting up property files in readiness for advertising, (including completion of due diligence in line with AML/KYC Savills Policies), coordinating & working with our clients and third-party brochure companies, organising property previews for the office based and viewing teams in readiness of advertising.
Invoicing
Additional responsibilities:
Conduct yourself in a professional and respectful manner fitting of a Savills representative
Comply with Savills' Code of Conduct and Policies
Supporting the Office Manager with reporting and achieving KPI's
Skills, Knowledge and Experience:
Experience
Previous applicant management/negotiator experience is ideal, along with marketing skills
Skills and Knowledge
Proactive: takes initiative within active applicant management
Detail orientated: meticulous in sourcing and recording accurate data
Strong team player who builds relationships and consults with others, quickly establishes trust and credibility
Ability to work concurrently on multiple projects
Strong communication skills, both verbal and written
Excellent telephone manner, administration and IT skills
Working knowledge of Reapit
Strong organisational skills and communication skills both verbal and written
Previous sales and/or sales/ administrative experience in a fast-paced environment
A great work ethic, with a positive, driven attitude
The confidence to initiate quality conversation to extract relevant, information from people
Full UK driving licence
Assessment applicants can expect during selection
