Account coordinator Work, Jobs in Rugby, War (with Salaries)

Order Processing & Portal Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- ERP systems
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
3d
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
14d
Part-Time Payroll & HR Coordinator
William Morgan Group —Northampton
- £18,875 - £30,200 a year
- Overtime
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
2d
Trainee Sales Support Co-ordinator
The Business Finance Group —Market Harborough
- From £26,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
14d
International Account Coordinator
Valpak Ltd —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Annual leave
E-commerce Marketplace & Fulfilment Coordinator
ADCB Ltd —Leicester
- £27,560 a year
- Full-time
- Computer literacy
- English
- Travel
- Free parking
- Employee discount
Quick apply
3d
Project Coordinator - Government Accounts
Strata —Brackley
- Full-time
- Hybrid work
- Travel
- Organisational skills
- SharePoint
- Annual leave
Quick apply
2d
Sales Co-ordinator
SIG Roofing —Coventry
- Communication skills
- Employee discount
13d
Commercial Sales Coordinator
City Commercial —Crick
- Full-time
- Customer service
- Business development
- Travel
- Annual leave
- Employee assistance programme
Payroll Coordinator
Winstanley House Limited —Leicester
- £14.50 - £15.50 an hour
- Part-time
- QuickBooks
- In-person
- Free parking
Quick apply
Payroll Coordinator
Macfarlane Group —Coventry
- Up to £36,000 a year
- Part-time
- Communication skills
- Free parking
- Annual leave
Critical Incidents Co-Ordinator
ISS Facility Services —Birmingham
- Microsoft Word
- Computer literacy
- Communication skills
Quick apply
Collections & Resolutions Co-ordinator - Fire & Security
Mitie —Northampton
- Data analysis skills
- Communication skills
5d
Commercial Co-ordinator
Lear Corporation —Coventry
- Data analysis skills
- Analysis skills
- Organisational skills
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
3d
Customer Hire and Sales Coordinator
GAP Group —Finedon
- Full-time
- Microsoft Office
- Annual leave

More jobs to discover

Find similar jobs that you might be interested in.

Triage Coordinator
caba —Rugby
Knowledge of how the right support changes lives-perhaps you’reearly in your career and keen to build experience in advice-giving, social support, mental health…
£31,907 a year
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
Liaise with customers, operational teams and subcontractors to arrange and manage reactive maintenance visits from start to finish.
£29,750 a year
Quick apply

I want to receive the latest job alerts for account coordinator in rugby, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Order Processing & Portal Coordinator

Ty Nant Water -
Northampton

Quick apply

Job details

Full-time
£35,000 a year
3 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer communication
EDI
ERP systems
ERP software
B2B
Customer support
Order processing
Communication skills
Supply chain customer service

Full job description

About Ty Nant Group

Ty Nant Group is the fastest-growing bottled water company in the UK. Our portfolio spans Ty Nant, TAU, Strathmore, Fonthill and Decantae, supported by four operating sites and a growing route to market. We are building a premium customer operation that is easy to deal with, accurate under pressure and capable of managing every order from receipt through to confirmed delivery.

Role purpose

To process customer orders accurately and on time across email, portal, EDI and other approved channels. The Coordinator will validate every order before release, maintain customer portal requirements and ensure operational colleagues receive complete, reliable information. The role is also fully trained to cover Customer Care & Delivery Coordination during holidays, sickness and exceptional peaks.

THE MANDATE

Create a clean, achievable order first time—then provide confident customer-care and

delivery cover whenever the team needs it.

What success looks like

Orders are entered right first time with accurate customer, product, price, quantity, address and delivery data.
Acknowledgements, portal updates and booking information meet customer-specific deadlines.
Stock, pricing, credit, lead-time or delivery conflicts are identified before warehouse release.
Customer Care & Delivery Coordination can be covered competently during planned and unplanned absence.

Key accountabilities

ORDER RECEIPT AND VALIDATION

Monitor approved order channels and identify new, amended, cancelled or duplicate orders promptly.
Validate customer account, purchase-order reference, delivery address, products, quantities, prices, requested date, delivery window and special instructions.
Resolve missing or conflicting information with the appropriate customer, Sales, Finance or Operations contact before releasing the order.
Apply agreed order cut-offs, lead times and approval controls consistently, escalating exceptions rather than making unsupported commitments.

ERP AND CUSTOMER PORTALS

Enter and maintain orders accurately in Ty Nant 360, preserving source documents and a clear audit trail.
Complete customer-portal, EDI or web-based requirements, including acknowledgements, booking information, amendments and status updates.
Send clear order acknowledgements and communicate any approved change to quantity, price, date or delivery conditions.
Maintain customer ordering instructions, portal guides, contact details and recurring requirements so another trained colleague can provide seamless cover.

OPERATIONAL RELEASE AND ORDER CONTROL

Confirm the order is complete and operationally achievable before it enters warehouse and transport workflows.
Highlight urgent, same-day, next-day or high-risk orders and ensure the correct operational teams are aware.
Coordinate authorised amendments after release, ensuring Production, Warehouse, Transport, Finance and Customer Care all receive the same information.
Track order-entry errors, recurring missing data and rework, helping the Manager remove root causes and automate routine steps.

CUSTOMER CARE & DELIVERY COORDINATION COVER

Maintain full working competence in the Customer Care & Delivery Coordinator role through scheduled training, practice and documented procedures.
During agreed cover periods, monitor the customer inbox and telephone queue, answer routine order and delivery queries and keep one clear owner for each open case.
Track delivery status, communicate material delays, obtain proof of delivery and confirm completed deliveries during cover periods.
Record shortages, damages, refusals or complaints accurately and hand specialist investigation to Quality, Finance, Transport or Operations as appropriate.
Return to the primary order-processing queue when the cover period ends, completing a clear handover of every open customer case.

Candidate profile

ESSENTIAL

Experience processing B2B customer orders in an ERP, order-management or distribution environment.
High accuracy and confidence checking product, price, quantity, address, date and customer-reference information.
Experience using customer portals, EDI platforms or other web-based ordering systems.
Strong written and verbal communication with the confidence to clarify incomplete or unachievable orders.
Ability to prioritise a time-sensitive queue and maintain a clear audit trail under pressure.
Willingness and capability to provide trained Customer Care & Delivery Coordination cover.

PREFERRED

Experience in drinks, FMCG, food, manufacturing, hospitality supply or distribution.
Experience with major retail, wholesale or foodservice customer portals.
Understanding of palletised distribution, delivery slots, PODs and transport booking references.
Experience improving order-entry controls, standard operating procedures or ERP workflows.

How you will lead and work

Precise, organised and unwilling to pass incomplete information into the operation.
Helpful and professional with customers while remaining clear about what can be delivered.
Comfortable switching from focused order work to customer-facing cover when required.
Leaves accurate notes, follows procedures and makes it easy for colleagues to continue the work.

Reward and benefits

Competitive salary, dependent on experience.
Discretionary annual Group performance bonus.
Company pension scheme with a 5% employer contribution.
Life assurance at four times salary.
25 days’ holiday, increasing to 28 days with service, plus bank holidays.
Role-specific systems, portal and professional development training.
Employee assistance and wellbeing support, Ty Nant Group product allowance, employee discount and free on-site parking.

This role profile describes the principal accountabilities of the position. It is not exhaustive and may evolve as the Group, customer operation and systems develop. Bonus and benefit arrangements are subject to eligibility, scheme rules and the terms confirmed in the employment contract. Ty Nant Group is committed to creating an inclusive workplace and welcomes applications from suitably qualified candidates from all backgrounds. Appointment is subject to eligibility to work in the UK and any role-appropriate pre-employment checks

Pay: £35,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

account coordinator jobs in rugby, war

Order Processing & Portal Coordinator

Client Service Coordinator

Part-Time Payroll & HR Coordinator

Trainee Sales Support Co-ordinator

International Account Coordinator

E-commerce Marketplace & Fulfilment Coordinator

Project Coordinator - Government Accounts

Sales Co-ordinator

Commercial Sales Coordinator

Payroll Coordinator

Payroll Coordinator

Critical Incidents Co-Ordinator

Collections & Resolutions Co-ordinator - Fire & Security

Commercial Co-ordinator

Internal Sales Coordinator

Customer Hire and Sales Coordinator

More jobs to discover

I want to receive the latest job alerts for account coordinator in rugby, war

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected