Service desk Work, Jobs in Rugby, War (with Salaries)

Operational Data Improvement Officer
Platform Housing Group —Birmingham
- Up to £34,845 a year
- Full-time
- Remote
- Travel
- Analytics
- Annual leave
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- Up to £250,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
22h
Front of House
Praxis Real Estate Management Ltd —Birmingham
- £28,000 - £32,000 a year
- Part-time
- Front desk
- Cleaning
- Employee assistance programme
Quick apply
7d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
IT Support Apprentice
QA Apprenticeships —Coventry
- £19,000 a year
- Full-time
- Computer networking
- Annual leave
12d
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Telematics Service Desk Analyst
MSX International —Gaydon
- Up to £27,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Annual leave
- Work from home
Quick apply
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
4d
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- In-person
- Communication skills
- Employee assistance programme
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
3rd Line Service Desk Engineer
Bechtle UK —West Hunsbury
- £45,000 - £55,000 a year
- Full-time
- Windows
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
14d
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
IT Support
Premium Numismatics —Earl Shilton
- From £25,000 a year
- Temporary
- Hybrid work
- Linux
- Communication skills
- Free parking
Quick apply
6d
IT Support Engineer
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- Overtime
- Communication skills
- Referral programme
22h
Technical Support Engineer
Gallagher Group —Warwick
- CRM software
- Computer networking
- Communication skills
1d
T Desk Assistant
Otis —Leicester
- Full-time
- CRM software
- Customer service

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Operational Data Improvement Officer

Platform Housing Group -
Birmingham

Apply Now

Job details

Permanent | Full-time
Up to £34,845 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Car scheme

Qualifications

Data quality analysis
Process improvement
Data management
Root cause analysis
Analytics

Full job description

Salary: Up to £34,845
Location: Home-Based (Midlands)
Basis: Permanent, Full Time
Are you data driven and looking for you next challenge?
We are creating a new opportunity for a Operational Data Improvement Officer to help us better understand and improve our services through the effective use of data and insight. 
The successful candidate will play a hands-on role in improving how information supports Housing Operations.
This is not a desk-based reporting role. You'll work directly with real records, real cases and real service teams to identify where information is unclear, inconsistent or causing issues and help fix it. 
You'll support the wider data function by spotting practical issues early, helping teams improve how they capture and use information, and contributing to better outcomes for customers. 
What could you be doing as an Operations Data Improvement Officer?
You'll carry out routine and targeted data quality checks, identifying, investigating, and correcting inaccurate or incomplete records while addressing root causes to prevent recurrence.
Lead data cleansing and backlog improvement activities, producing insights, recommendations, and audit-ready evidence to strengthen data assurance and decision-making.
Work with operational teams to improve processes, controls, and data capture practices across key housing services (e.g. lettings, tenancy, rent services, customer contact).
Support strong data governance by collaborating with Data Owners, mapping processes to systems, and ensuring consistent data quality standards across Customer, Property, Finance, and H&S domains.
Provide clear, practical guidance to colleagues, translating data issues into actionable insights and promoting best practice in data entry, record-keeping, and data management.
What are some things that we need from you?
You'll have excellent attention to detail and can identify patterns in day-to-day issues.
An understanding of how unclear information can affect real customer outcomes.
A practical and solution focussed approach.
Experience of working with operations systems would be preferred (i.e. housing management, CRM, repairs or case systems).
The ability to travel between Group offices and to other locations as required.
What are some of our great benefits?
Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave     
Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave  
Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts          
Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more        
Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)        
Learning and Development opportunities   
Salary sacrifice electric vehicle scheme  
Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers  
If this sounds like the ideal role for you and you'd like to find out more about this opportunity, please contact [email protected] or click Apply. 

Apply Now

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service desk jobs in rugby, war

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