Solution architect Work, Jobs in Ruislip (with Salaries)

Senior ServiceNow Consultant
Technosys Limited —Chesham
- Business development
- Team management
- Leadership
AI Builder, Emerging Talent - UK & Ireland Market
Salesforce —London
- Full-time
- Up to 50% travel
- Sales
- English
Junior AI Software Engineer
Vodafone —London
- Full-time
- Computer Science
- Engineering
- No degree
International Project Manager (Remote)
RainFocus —London
- Weekend availability
- PMP
- Presentation skills
- Travel
- Annual leave
Quick apply
Cloud Solutions Architect (AWS Infrastructure) UK remote
Genedata —Amersham
- Full-time
- Remote
- AWS
Senior Performance Tester
IT VALLEY (LONDON) LIMITED —Egham
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Business development
- Scripting
Quick apply
Functional Tester
Code First Girls —London
- Full-time
- Remote
- Writing skills
- Communication skills
Quick apply
Senior Business Analyst - Applied AI and Innovation
TIEVA —London
- £65,000 - £80,000 a year
- Full-time
- Remote
- Free parking
- Employee assistance programme
Quick apply
Solution Architect
Clinisys —Woking
- Remote
- Continuous improvement
- AI
- Leadership
7d
Senior Solution Architect - EMEA North
Camunda Careers —London
- £144,900 - £429,900 a year
- Full-time
- Remote
- Travel
- AI
Junior Implementation Engineer - London
Pierce Washington —London
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Associate Technical Consultant (UK) - Entry-Level Consulting (Life Sciences)
Veeva Systems —London
- £40,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Travel
AI Engineer (LLMs, Agents & Applied Data Science)
Talan —London
- Full-time
- Hybrid work
- Machine learning
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Senior Technical Project Manager - Research, Modelling & Architecture
Imagination Technologies —Kings Langley
- Presentation skills
- Agile
7d
Applied AI - Member of Technical Staff
Callosum —London
- £101,000 - £192,000 a year
- Full-time
- Master's degree
- AI
Quick apply
AI Engineer-Anthropic-University/Graduate Level - UK
NewRocket —London
- Remote
- Computer Science
- Engineering
- Master's degree
Quick apply
1d
AI Solutions Architect - Gen AI - London | BCG Platinion
Boston Consulting Group —London
- Full-time
- Computer Science
- Master's degree
- Machine learning
B2B Sales Representative - Timber windows & doors / fire doors
Timbawood —West London
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Customer service
- English
Quick apply
13d
UX/UI Designer (SFIA3/4)
Zaizi —London
- £55,000 - £66,000 a year
- Hybrid work
- Agile
- Annual leave
- Work from home
Quick apply
9d

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Senior ServiceNow Consultant

Technosys Limited -
Chesham

Apply Now

Job details

Permanent

Qualifications

ITIL Certification
Client engagement
Requirement elicitation
IT team management
IT service management
Business analysis
Business development
Team management
ServiceNow
Information technology team management
Business requirements
Solution architecture
SaaS
Leadership
Communication skills

Full job description

ServiceNow certified implementer is required to assess client critical business challenges and develop formal recommendations that help the client achieve objectives using sound industry leading strategies. The key focus of this role will be on IT Service Management, and the configuration and customisation of Service Management tools (particularly ServiceNow) to support its effective and efficient execution.

The key here is to ensure that the tool is configured, customised and used in the right way to:

Add maximum value within the ITIL v3 service management context, and
Be a sustainable and supportable configuration which maximises the benefits of the SaaS model.

Operationally accountable for the outcome of own engagements, and acts as a lead consultant on both Advisory and Technical solution engagements which require a team of multiple consultants. Works in a professional manner to represent to the client at a senior level, and to deliver high customer satisfaction by completing project responsibilities to a high quality, on time and to budget.

Responsibilities

Assemble information to determine, document and agree customer requirements.
Plan and manage IT Service Management tools and process discovery activities, conduct executive scans and strategic assessments, analyse and report findings and make recommendations.
Design service management solutions together with supporting tooling configurations and/or functional specifications, based on industry best practice.
Identify opportunities to drive more value from an organization’s IT strategy by targeting areas which contribute to improved business performance and innovation.
Work collaboratively with clients, up to and including CIO level, to develop and execute solution strategies that support organizational direction.
Architect ServiceNow solutions to support best practice processes needed to deliver business requirements.
Deliver advisory services centred on ServiceNow configuration optimisation for performance and capability.
Manage engagements and ensure continuity for customer from pre-sales to delivery.
Identify additional business opportunities resulting from CBC-ITIS engagements.
Actively develop practice IP, points of view, publish white papers and speak in specific practice industry forums.

Key skills and Experience

ITIL V3 certified (minimum foundation level)
Certified ServiceNow Implementer
Service Management best practices
Clear understanding of process-centric IT, the interaction of human-based and system-based processes and business events

Excellent Consulting Skills

Requirements gathering and problem solving methods
Communication and presentation skills
Client management
Capability to support the sales team to identify and develop business opportunities, within the existing work scope
Plan and manage discovery/assessment activities for consulting engagements/teams
Detailed knowledge and experience of ServiceNow at an architectural level
Knowledge of other ITSM tools at a similar level would be an advantage
Design, development and deployment best practices for the ServiceNow platform and similar ITSM toolsets
Technical design of cost-effective service management solutions
Integration of ServiceNow with other ITSM-related toolsets (e.g. event monitoring)
Creation of functional specifications for ServiceNow configuration and customisations needed to deliver defined requirements

ServiceNow Technical Skills

ServiceNow for custom Application Development
Create and modify workflows

External Client-Facing Consulting Experience, including

Gathering requirements, problem solving and making recommendations
Track record in mid-sized and Fortune 1000 customer environments

Demonstrated Success – Consulting Context

Developing and delivering solutions.
Achievement of high level of Customer Satisfaction on consulting engagements.

Broad IT Experience, Including

Full development lifecycle (requirements, design, build, test, deploy, support)
IT service delivery management experience
Demonstrable thought leadership, through authorship (or participation in) white papers or presentation at conferences.
Team leading and/or management, including team planning, prioritizing & goal setting
Identification and exploitation of opportunities to drive more value from an organization’s IT strategy by targeting areas which contribute to improved business performance and innovation
Working collaboratively with clients to develop and execute solution strategies to support organizational direction
Architecting Service Management tools and process implementations as solutions to business requirements.

To apply please send your CV to [email protected] or simply contact us and one of our team members will call you for a friendly chat.

Apply Now

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solution architect jobs in ruislip

Senior ServiceNow Consultant

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