custodian Work, Jobs in rushden, nth (with Salaries)

Correspondence Executive
East West Rail —Milton Keynes
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
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Amazon UK Services Ltd. —Kettering
- Full-time
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- Analysis skills
- Communication skills
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Product & Brand Manager - 18m FTC
Booker Group —Northampton
- Project management
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
Quick apply
7d

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Correspondence Executive

East West Rail
Milton Keynes

Quick apply

Job details

Permanent

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Description

A little bit about us:

East West Rail is an infrastructure programme linking communities between Oxford and Cambridge. The area is currently let down by a lack of transport choices, and we have a once in a generation opportunity to fix that – improving prosperity for people and places along the way.

East West Railway Company (that’s us) was created by the Department for Transport (DfT) to oversee the delivery of East West Rail from construction through to wheels in motion, making sure the railway comes together in the right way.

Role Summary:

This is a great opportunity to get involved in all aspects of the project, collaborating with a variety of technical experts and stakeholders. The role will support the Correspondence Manager in responding to all incoming and outgoing communications related to stakeholder and community inquiries. This role ensures timely and accurate responses to all correspondence, maintaining a high standard of customer service and engagement.

Function:

The Strategy, Sponsorship and External Affairs function is accountable for defining what EWR Co. is, and the impact it will deliver. It is accountable for securing the required approvals to deliver the scheme, being the custodian of the DCO submission, including statutory consultation, and building a compelling business case. It will hold design and delivery to account to create an asset which will realise the economic benefits.

We are open to applications on a full or part time basis.

Key Responsibilities

Ensure timely and accurate responses to all correspondence.
Support the Correspondence Manager in the creation of templates and standard responses to frequently asked questions.
Maintain records of all communications and track response times.
Liaise with relevant EWR Co discipline leads and subject matter experts, obtaining technical details, to produce high quality work with an emphasis on effective and compelling communication.
Work closely with the Correspondence Manager to seek reviews and approvals for drafts.
Work with other Correspondence Executives to maintain a list of subject matter experts and store information for regular requests on the EWR Co ‘lines to take’ application.

Skills, Knowledge and Expertise

Proven experience in correspondence and customer service, preferably within a large project.
Excellent written and verbal communication skills.
Strong organisational and record-keeping abilities.
Excellent written and verbal communication skills will be vital in this role, along with the ability to distil complex and technical material into key messages for different audiences.
You should already be accustomed to managing and prioritising your work in response to competing demands and you should be able to foster positive relationships with colleagues across the organisation.
Able to work unsupervised as well as being a team player, and to use initiative.

Benefits

Competitive salary that reflects your skills and experience
Up to 12% employer pension contribution to support your future
36 days annual leave (including bank holidays) plus the option to buy up to 2 extra days
2 volunteering days, a chance for you to give back to the community
Enhanced family-friendly policies to support you and your loved ones
Life assurance (4x your annual salary) for peace of mind
Employee Assistance Programme for confidential support when you need it
Access to Perkbox for a wide range of discounts and wellbeing benefits
Recognition programme, including on-the-spot and annual awards
Advanced learning and development opportunities to help you grow.

Diversity and Inclusion:

At East West Railway Company, we’re committed to building an inclusive railway for all. We believe that to do that, we must nurture a diverse team that represents the UK communities that we impact. Our approach is simple – to create an environment where everyone is welcome and able to be themselves. We celebrate diversity and are proud to be an equal opportunity employer. We encourage applications of all backgrounds and experiences.

About East West Rail

East West Railway Company is a new and exciting venture at the forefront of the changing landscape of the rail industry, delivering substantial fast-paced improvement to modernise the railway.

Quick apply

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Correspondence Executive

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Product & Brand Manager - 18m FTC

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