The Wellbeing Lead plays a key leadership role in enhancing the quality of life for residents through meaningful engagement, lifestyle activities, and a focus on person-centred care. You will take the lead in delivering engaging experiences that support residents’ wellbeing, with a particular focus on Dining with Dignity, nutrition and hydration, and resident involvement in daily life. Reporting directly to the General Manager, you will work closely with care, hospitality, and clinical teams to ensure a holistic, respectful, and joyful experience for every reside
If you have proven experience in a similar role within a care home, hotel, or hospitality environment and are knowledgeable about the relevant laws, regulations, and policies, like employment and health and safety legislation, come and join our friendly, family-oriented nursing home.
What You’ll Bring
Essential:
- Previous experience of care, dementia, neurological conditions, disability, rehabilitation or complex needs.
- Experience in a similar role.
- Create a caring service experience aligned with our family values: compassion, empathy, and transparency.
- Foster a positive work environment emphasising teamwork, improvement, and top-notch service.
- Deliver exceptional experiences for residents, surpassing their needs and expectations.
- Oversee food service operations, collaborating closely with the chef for timely quality meals.
- Develop engaging activities promoting residents' interests, fun, and well-being. Line manage the Activities Team and direct and support their work and planning
- Maintain a top-notch first impression experience and uphold high engagement in our services.
- Address maintenance issues promptly to keep the facility in good condition.
- Manage the lifestyle budget to meet revenue targets while controlling costs.
- Build strong relationships with residents, families, and staff to enhance community engagement.
- Ensure staff are well-trained and equipped for effective performance.
- Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
- To communicate effectively with Colleagues Residents and their visitors
- Ability to work alone as well as a team and be able to form positive relationships with colleagues, residents and families
- Knowledge of Data Protection/confidentiality
- An understanding of equality within the workforce and how it can impact on this post.
- Microsoft office skills / IT skills
- Organisational skills with good time keeping
- The successful applicant must have a valid UK drivers licence and access to own vehicle
Desirable:
- Understanding of the needs of older people
- Understanding of infection control procedures and health and safety
- Knowledge of issues and legislation surrounding caring for people with dementia and other neurodegenerative conditions.
Your Working Pattern
- 5 days over 7 pattern
- Week A - Monday, Tuesday, Wednesday Thursday & Friday
- Week B - Monday, Tuesday, Wednesday, Saturday & Sunday
- 40 hours per week
What You’ll Be Doing
Lead Lifestyle & Engagement Programmes
- Plan and deliver a diverse and inclusive activities programme tailored to the interests, preferences, and abilities of residents.
- Foster a vibrant home culture that promotes social connection, mental stimulation, and emotional wellbeing.
- Collaborate with families and care teams to personalise activities and events.
- Assure environments are homely and lived in by residents and assure there are objects and soft furnishings for residents to interact with and have purpose.
Champion Dining with Dignity
- Lead initiatives to create a positive and respectful dining experience for all residents in conjunction with the General Manager.
- Promote a homely, calm, and inclusive atmosphere at mealtimes, supporting independent lifestyle and choice.
- Work alongside catering teams to ensure mealtime presentation and service reflects dignity and resident preference.
Nutrition & Hydration Focus
- Lead by the General Manager support the ongoing assessment and promotion of residents’ nutritional and hydration needs.
- Organise hydration stations, snack trolleys, and themed food events that encourage interest and participation.
- Liaise with clinical staff to monitor residents’ dietary needs and support those at risk of malnutrition or dehydration.
Resident Engagement & Voice
- Ensure residents are actively involved in shaping their home lifestyle and lived experience.
- Facilitate regular feedback sessions and act on suggestions to improve wellbeing services.
- Be a visible, approachable presence in the home, acting as an advocate for resident choice and dignity.
Leadership & Collaboration
- Supervise and inspire wellbeing assistants/activity coordinators and volunteers, providing guidance and support.
- Deliver training or awareness sessions to care staff on promoting engagement and wellbeing.
- Contribute to resident care plans and work collaboratively with the wider team to ensure a consistent, joined-up approach to care.
Apply today and become part of something special at Kitnocks House!
Why Join Us?
At Cornerstone Healthcare, you’ll be part of a team that actually cares - about our residents, our standards, and one another. We’re proud of our reputation for excellence, and even prouder of the people who make it possible. If you have the experience, empathy, and drive to make a difference, we’d love to hear from you.
Benefits package worth up to £5,000 (T&C's apply)
- We are a Living Wage Employer
- Enhanced pay for overtime and bank holidays
- Monthly overtime raffle – win an extra £200 for picking up shifts
- Career Pathway – A personalised plan for your career
- Refer a friend scheme – earn up to £1,000
- Cycle to Work scheme
- Healthcare cash plan worth up to £700 – includes dental, optical and 24/7 mental health support
- Enhanced DBS fully covered by us and automatically added to the update service
- Free uniform laundered for you on site ready for your next shift
- Subsidised lunch on site
- Recognition and rewards – vouchers, cash bonuses, and long service treats
- Access to the Blue Light Card – over 13,000 discounts
- And much more!
Cornerstone Healthcare Group are a multi award-winning, sector leader with an innovative approach to complex care
Cornerstone specialise in supporting adults of all ages with complex neurological, physical, and mental health needs.
Residents are typically living with neurological degenerative conditions, such as dementia with an underlying mental health condition, and as such are vulnerable and at times prone to challenging behaviours associated with complex conditions. Many have been unable to stay in other settings because their needs have been deemed too high or too challenging.
Operating well-established homes in Waterlooville and Curdridge in Hampshire and Mytchett in Surrey, as well as a new state-of-the-art ‘eco’ home in Bristol, the Group has built a reputation for delivering consistently high standards of care, focusing on the individual journey of each resident.
At Cornerstone, the expert clinical care skills and approach of the team mean that people with the most complex needs can find a place to call home.
