Management associate Work, Jobs in Saffron Walden, Ess (with Salaries)

Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
End Of Contract Associate
Automated Systems Group Limited —Ely
- Up to £35,000 a year
- Full-time
- Contracts
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
8d
Operations Associate
Gopuff —Cambridge
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Associate Director, Portfolio Project Management
Bicycle Therapeutics —Cambridge
- Full-time
- Hybrid work
- PMP
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Associate Business Development Manager
Beyond Co —Newmarket
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
- Health & wellbeing programme
- Work from home
Quick apply
13d
Contract Management Associate
Automated Systems Group Limited —Ely
- £25,000 a year
- Full-time
- Administrative experience
- Contracts
- In-person
- Free parking
- Store discount
Quick apply
13d
Associate Lab tech
PerkinElmer —Stevenage
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Management Associate Commercial
Mundipharma —Cambridge
- Full-time
- Microsoft Excel
- Doctoral degree
- Master's degree
Logistics Support
Restaurant Associates —Duxford
- £14.50 an hour
- Weekend availability
- Customer service
- Restaurant
- Café
- Flexible schedule
QA Associate
Avantor —Cambridge
- Full-time
- Laboratory experience
- Bachelor's degree
- No degree
Events, Sr Associate
Synopsys —Cambridge
- Sales
- Salesforce
- English
Environmental Advisor
M Group —Stevenage
- £40,000 a year
- Travel
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Family Senior Associate
Stowe Family Law —Cambridge
- £65,000 - £85,000 a year
- Hybrid work
- Annual leave
- Work from home
Associate Support Manager
Tait —Haverhill
- Full-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Associate Lab Technician
PerkinElmer —Ware
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Laboratory Technician
Avantor —Cambridge
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Retail Sales Associate
Tempur Sealy —Braintree
- Full-time
- Customer service
- English
- Life insurance
Sample Dispatch Technician
Avantor —Cambridge
- Full-time
- Microsoft Excel
- Communication skills
IT Support Engineer
Storm Aviation —Stansted
- Full-time
- Azure
- Travel
- IT
- Annual leave
- Life insurance
11d
Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)
Arthur Branwell & Co Ltd —Epping
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
7d

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management associate jobs near saffron walden, ess

Customer Care Associate

Origin UK Operations and Origin Amenity
Finchingfield

Quick apply

Job details

Full-time

Qualifications

CRM software
Customer service
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Communication skills

Full job description

Origin Suregreen Limited are a retail and wholesale supplier of landscaping, fencing and gardening products. We are looking for a Customer Care Associate to join our team in Finchingfield, Essex.

As a Customer Care Associate, you will be involved in providing excellent service to our customers, assisting at our on-site Trade Counter, as well as providing timely and professional responses within our various online platforms and over the telephone. This is a multifaceted role that encompasses a variety of responsibilities aimed at providing exceptional customer service across different communication channels and platforms. You will be responsible for ensuring customer satisfaction and loyalty through effective issue resolution and support while maintaining a positive and professional demeanour.

Main Responsibilities

Multi-Channel Communication: Engage with customers through in-person interactions, telephone calls, web chat, and platform messaging, ensuring clear and effective communication.
Customer-Focused Approach: Maintain a positive, empathetic, and professional attitude toward customers at all times, building rapport and trust.
Prompt Response: Respond promptly and professionally to customer enquiries, complaints, and feedback, ensuring a high standard of service.
Product Knowledge: Provide detailed information about available products and services, answering any questions customers may have.
Issue Resolution: Investigate and resolve customer issues effectively, providing solutions or escalating matters to the appropriate team when necessary.
Order Management: Process quotes, orders, take payments, issue refunds, and manage returns while assisting customers with delivery-related issues.
Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints for future reference and analysis.
Cross-Department Collaboration: Work collaboratively with internal departments to ensure the effective resolution of customer issues, fostering a team-oriented environment.
Account Management: Establish new customer accounts, accurately recording information in Linnworks and Salesforce to ensure seamless data management.
Administrative Support: Manage daily administrative tasks efficiently, prioritising workload to meet customer service objectives.
Feedback Analysis: Identify trends in customer feedback and suggest improvements to enhance the overall customer experience and service quality.
Escalation Management: Refer advanced cases to management for resolution, providing necessary background information to facilitate a timely response.
eCommerce Support: Support the eCommerce team with administrative tasks as required.

Skills and Experience

At least 2 years’ experience in Customer Care or a similar role
Ability to thrive in demanding environment, multitasking while keeping focus on the customer
Experience using CRM systems
Solid computer skills, including MS Office
Ability to remain calm when dealing with difficult customers
Excellent work ethic, self-motivator and driven
Ability to quickly learn and retain product information
Strong written and verbal communication skills
Ability to demonstrate patience and understanding
Good planning and organisational skills

It’s you we’re interested in

At Origin, we want everyone to have an equal opportunity to achieve their full potential. We positively encourage applications from all suitably qualified and eligible candidates, regardless of their gender, ethnicity, disability, age, sexuality, religion or belief, marital status, pregnancy and maternity.

Having a diverse and inclusive business is vital for our future success and that’s why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic.

Quick apply

Refine Your Search

management associate jobs in saffron walden, ess

Customer Care Associate

End Of Contract Associate

Operations Associate

Associate Director, Portfolio Project Management

Associate Business Development Manager

Contract Management Associate

Associate Lab tech

Management Associate Commercial

Logistics Support

QA Associate

Events, Sr Associate

Environmental Advisor

Family Senior Associate

Associate Support Manager

Associate Lab Technician

Laboratory Technician

Retail Sales Associate

Sample Dispatch Technician

IT Support Engineer

Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)

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