Technical support engineer Work, Jobs in Salfords, Sry (with Salaries)

EU SDK Support Engineer (B2B) - PICO
ByteDance —London
- Project management
- Bachelor's degree
- Communication skills
2nd Line Support Engineer
Netsense —Burgess Hill
- £25,000 - £35,000 a year
- Full-time
- Azure
- Scripting
- In-person
Quick apply
11d
Technical Support Engineer
GAP Group —London
- Full-time
- Microsoft Powerpoint
- Travel
- In-person
- Annual leave
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
14d
Technical Support Engineer
Appspace —London
- Remote
- Customer service
- Salesforce
- Windows
- Annual leave
- Flexible schedule
Quick apply
Technical Support Engineer
DIGICO —Chessington
- Overtime
- English
- No degree
- Linux
10d
Trainee Telecoms Support Engineer
MCL Telecom Ltd —Burgess Hill
- From £22,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
Quick apply
1d
Technical Support Engineer
Yunex Traffic —Crawley
- Overtime
- Microsoft Outlook
- Microsoft Office
- Driving
1st Line Support Engineer
ActiveIT —Storrington
- £24,420 - £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Travel
- Free parking
Quick apply
Technical Support Engineer
DoorDash USA —London
- Remote
- Salesforce
- Analysis skills
- Mentoring
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Customer Support Engineer
BookedSolid —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
- Work from home
- Employee stock ownership plan
Quick apply
7d
Technical Support Engineer - EMEA
LaunchDarkly —London
- Remote
- Java
Quick apply
2nd Line Support Engineer
London Business School —London
- Analysis skills
- SharePoint
- IT
- Annual leave
- Gym membership
Quick apply
9d
Heating Industry Technical Helpdesk Engineer
Navien Ltd —Guildford
- £32,000 - £40,000 a year
- Full-time
- Plumbing
- IT
- In-person
- Employee discount
- Bereavement leave
Quick apply
9d
Support Engineer - London
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Support Engineer
Alianza, Inc. —London
- Full-time
- Customer service
- Mentoring
- Communication skills
Quick apply
End User Support Engineer
CMC Markets —London
- Full-time
- Windows
- IT
- Computer skills
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
4d

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EU SDK Support Engineer (B2B) - PICO

ByteDance -
London

Apply Now

Job details

Qualifications

Software project management
Unreal Engine
Android
Technical support
Project management
Bachelor's degree
SDKs
Unity
GitHub
Android development
Communication skills

Full job description

Location
:

London

Team
:

Global Operations

Employment Type
:

Regular

Job Code
:

A62769A

Responsibilities

As a world-renowned VR/AR brand with independent innovation and R&D capabilities, PICO has been at the forefront of the consumer electronic market. We have teams in Northern America, Europe, Japan and South Korea. We are looking for a creative SDK Support Engineer to join us to build our AR/VR team, to develop and lead new optical module development for PICO products.

Responsibilities:

Work with multiple teams within the organization including sales, TPM, and SDK teams to ensure key deliverables of PICO B2B projects are met.
Take ownership of SDK-related questions and issues, including troubleshooting, verification of root cause, reproducibility of the issue, reporting of the issue with engineering if necessary, and issue resolution
Collect various B2B customer requirements and collate results to share with the Product teams
Develop strong cross-functional relationships with B2B customers, in order to implement optimal integrity solutions
Maintain and update open-source demo libraries on GitHub and other platforms.
Create and maintain comprehensive technical documentation, including user guides, manuals, FAQs, and process workflows, to support both internal teams and B2B customers.
Provide comprehensive product support and demos for events and Workshops

Qualifications

Minimum Qualifications:

Bachelor’s degree with 3+ years experience working as a SDK engineer or technical support role for consumer electronics or related industries
Proven experience in SDK development (Unity, Unreal Engine or native platforms)
Experience in mobile app/game optimization, understanding of hardware and software constraints and related components
Experienced in software project management or software technical support

Preferred Qualifications:

Demonstrate experience in a customer-facing role within the information technology industry
Ability to document and communicate complex technical concepts clearly to both technical and non-technical audiences
VR/AR/MR and Android development experience preferred
OpenXR knowledge and understanding preferred
Strong communication, organizational, analytical, and problem-solving skills

Job Information

About Pico

Founded in April 2015, Pico is a VR company committed to developing immersive and interactive VR experiences for people around the world. Pico also provides tailor-made solutions for our enterprise clients in the fields of education and healthcare.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Apply Now

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technical support engineer jobs in salfords, sry

EU SDK Support Engineer (B2B) - PICO

2nd Line Support Engineer