field engineer Work, Jobs in salisbury, wil (with Salaries)

Field Service Engineer (Midlands)
Appello —New Milton
- Up to £37,000 a year
- Full-time
- Hybrid work
- Customer service
- JavaScript
- Computer networking
- Free parking
- Employee assistance programme
Field Service Engineer (South England)
Appello —New Milton
- Up to £37,000 a year
- Full-time
- Hybrid work
- Customer service
- JavaScript
- Computer networking
- Free parking
- Employee assistance programme
Field Engineer 1
Amey Ltd —Larkhill
- £36,233 - £38,040 a year
- Overtime
- Computer literacy
- Employee discount
Quick apply
5d
Multi Skilled Engineer
Aspire Defence Services Limited —Larkhill
- Up to £33,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
- Free parking
- Annual leave
Quick apply
1d
Apprentice Engineer
Linde MH UK Ltd. —Salisbury
- Overtime
- Travel
Field Service Engineer - London
Merck KGaA —Gillingham
- Engineering
- Laboratory experience
- Communication skills
1d
Field Service Engineer - Portsmouth / Southampton
Bandai Namco Amusement Europe Ltd —Southampton
- Weekend availability
- Annual leave
Quick apply
Senior Structured Cabling Installation Engineer (Field Based)
Protek Systems Limited —Southampton
- £40,000 - £46,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Travel
- Paid training
Quick apply
Apprentice Engineer
Lyons Seafoods Ltd —Warminster
- £27,000 - £28,000 a year
- Full-time
- AutoCAD
- Maintenance
- Assembly
- Free parking
Quick apply
Field Engineer
Humnize —Bournemouth
- £30,000 - £32,000 a year
- 8 hour shift
- Remote
- Quick service & fast food restaurant
- Travel
- Power tools
Apprentice UPS Field Service Engineer
Vertiv —Southampton
- Maintenance
- English
- Driving
Trainee Multifunctional Printer Field Service Engineer
Allied Office Machines Ltd —Romsey
- From £28,000 a year
- Overtime
- Customer service
- Driving
- Travel
- Free parking
Quick apply
Propulsion Engineer
Callen-Lenz —Salisbury
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Organisational skills
- Annual leave
Field Engineer - Decarbonizer
Tennant UK Cleaning Solutions Ltd —Winchester
- £26,500 a year
- Full-time
- Customer service
- Maintenance
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
5d
Junior Fuel System Engineer
BCD Industrial Ltd —Southampton
- £33,800 - £38,800 a year
- Overtime
- Maintenance
- Plumbing
- Travel
Quick apply
20h
Field Service Engineer
Integrated Glueing Technology Ltd —Melksham
- £28,000 - £36,000 a year
- Overtime
- Customer service
- Maintenance
- English
- Free parking
- Flexible schedule
Quick apply
Emulation Field Hardware Support Engineer - UK
Siemens —Southampton
- Full-time
- Hybrid work
- CAD
- Engineering
- Windows
Field Service Engineer – Full-Time | Competitive Salary
Power Electrics —Eastleigh
- Full-time
- Continuous improvement
- Communication skills
- Referral programme
UAS Technical Lead
Callen-Lenz —Salisbury
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Military
- Engineering
- Master's degree
- Annual leave
Avionics Engineer
Eaton —Wimborne
- Project management

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field engineer jobs near salisbury, wil

Field Service Engineer (Midlands)

Appello -
New Milton

Apply Now

Job details

Full-time
Up to £37,000 a year

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

TCP
Driving Licence
Node.js
CCNP
React
Customer service
Technical support
Network infrastructure
Firewall
DHCP
VoIP
ITIL
JavaScript
CompTIA Network+
Computer networking
DNS
Telecommunication
APIs
IT
IP networking
Linux
TCP/IP
Root cause analysis
SaaS
Communication skills
Python
CompTIA A+

Full job description

FIELD SERVICE ENGINEER

Ready to solve what others can’t? Join us as a SysOps Field Engineer and take on complex IT and telecom challenges that keep critical services running.
Be the expert behind seamless VoIP, SaaS, and TECS performance—delivering smart solutions where they matter most.
If you thrive on problem-solving, innovation, and exceptional customer impact, this is your moment.

️Hours: 35 hours per week

Shift pattern: Primarily Monday to Friday 09:00-17:00 but will have on call rota duties TBC

Salary: up to £37,000 per annum

Car Allowance: £6756.00 per annum

Location: Field based covering the South of England

Start Date : June/July 2026

️Please note that this role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.

This role is a UK based role and any hybrid/remote work must also be within the UK.

For this role, you need 5mpbs upload and 15mpbs download internet speed

Appello Perks :

175 hours holiday plus bank holidays
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on our services & products
Pension Scheme, up to 4% Company matched
Free on-site parking

ABOUT YOU

You’re a hands‑on technical professional who enjoys solving complex problems in real‑world environments. Confident working directly with customers, you bring strong troubleshooting skills, clear communication, and a genuine commitment to delivering reliable, high‑quality service.

Your Experience

Essential

3–5 years’ experience in a customer‑facing, field‑based technical support or service engineering role
Strong working knowledge of Linux environments
Hands‑on experience supporting digital telecare, IP networking, or SaaS‑based services
Proven experience troubleshooting SIP‑based communication systems, including signalling, call quality, and NAT traversal issues
Experience supporting mission‑critical environments such as telecoms, contact centres, or multi‑site operations
Familiarity with API management tools

Desirable

Experience with Technology Enabled Care Services (TECS) or SmartTEC systems
Use of diagnostic tools such as Wireshark, SIP traces, or packet analysis tools
Knowledge of TCP/IP, DNS, DHCP, VLANs, and firewall rules affecting SIP traffic
Experience working within ITIL frameworks
Awareness of JavaScript, Python, React, or Node.js

Qualifications & Training

Essential

Relevant technical qualification or equivalent professional experience (e.g. networking, electronics, computing)
Understanding of network infrastructure, communication protocols, or social alarm monitoring platforms
Experience in a customer‑facing technical role
Full UK driving licence

Desirable

Technical certifications such as ITIL, CompTIA A+, CompTIA Network+, CCNP, or similar
Training or certification in TECS, SmartTEC, or digital telecare systems
Any AWS certification

Skills & Technical Strengths

Strong customer service and communication skills, with the ability to explain technical concepts clearly
Logical, efficient approach to diagnosing and resolving technical issues
Confidence delivering structured training to customers and internal teams
Experience working with cloud‑hosted services, remote device management, or firmware deployment tools

Personal Attributes

Comfortable working independently in the field and collaboratively with wider teams
Highly organised, accurate, and detail‑focused
Customer‑centric, professional, and relationship‑driven
Resilient, adaptable, and calm under pressure
Technically curious, proactive, and committed to continuous improvement
Clear and confident communicator with both technical and non‑technical audiences

WHAT'S THE ROLE?

As a SysOps Field Engineer, you’ll play a critical role in delivering advanced technical support to customers, ensuring their IT and telecommunication environments run smoothly and efficiently. You’ll troubleshoot and resolve complex issues across Appello’s Technology Enabled Care Services (TECS) equipment and SaaS platforms, helping maintain reliable, high-performing systems in real-world environments.

In this hands-on role, you’ll diagnose critical faults, implement robust solutions, and contribute to continuous service improvement. You’ll work with a range of technologies including VoIP and VoLTE systems, firewalls, and protocols such as STUN, while bringing valuable knowledge of Linux environments and browser-based technologies like JavaScript, React, and Node. You’ll also support the deployment of new technologies and enhancements to IT infrastructure.

Beyond technical expertise, exceptional customer service is at the heart of what you do. You’ll build strong relationships, communicate clearly with both technical and non-technical stakeholders, and provide guidance that ensures a consistently high-quality customer experience.

️ What You’ll Be Doing

️Advanced Technical Support

Resolve complex connectivity issues across SIMs, IP networks, and telecare communication protocols
Diagnose critical faults, perform root cause analysis, and implement long-term solutions
Escalate high-impact or intractable issues to senior engineers with clear insights
Manage major incidents to minimise service disruption and restore operations quickly
Apply OTA firmware updates and support API and application fault management
Operate within ITIL frameworks and participate in 3rd line out-of-hours support

Customer & Technical Support

Deliver expert support via phone, email, remote tools, and on-site visits
Troubleshoot advanced hardware, software, and network issues
Support TECS devices and platforms including SmartLife, SmartBridge, DMP, and XACS
Maintain exceptional customer service, ensuring clear communication and timely resolution

Knowledge Sharing & Continuous Improvement

Develop and maintain clear technical documentation and troubleshooting guides
Collaborate with Service Management to ensure ITSM best practice adherence
Contribute to continuous service improvement initiatives

Supplier & Vendor Management

Collaborate with third-party vendors to resolve complex technical challenges
Support the management and delivery of SLAs with external partners

READY TO APPLY

If you are interested in this role please upload your CV and answer a few questions about yourself.

OTHER INFORMATION

This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.

Apply Now

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field engineer jobs in salisbury, wil