Hotel & accommodations concierges Work, Jobs in Salt, Sts (with Salaries)

Concierge
Hoar Cross Hall —Burton-On-Trent
- £12.71 an hour
- Weekend availability
- Hotel
- Front desk
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
5d

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Concierge

Hoar Cross Hall -
Burton-On-Trent

Quick apply

Job details

Full-time
£12.71 an hour
5 days ago

Benefits

Free parking
Company pension
Canteen
Employee assistance programme
Employee discount
Referral programme

Qualifications

Guest relations
Upselling
Front desk
Communication skills
Add-on sales

Full job description

Concierge

Hoar Cross Hall, Staffordshire
£12.71 per hour | Full-time, 40 hours | 5 days out of 7

About Us

Hoar Cross Hall is a luxury spa resort set in the heart of Staffordshire, combining a beautiful stately home with award-winning hospitality, dining and spa experiences.

We want every guest to feel like a friend of the family. That starts with hiring positive, passionate people who love making others feel welcome.

About the role

You’ll help create a warm welcome for our guests from arrival to departure. You’ll assist with luggage, show guests to their rooms and share information about our hotel and spa facilities. You’ll respond to guest requests, help keep public areas tidy and work closely with Reception and other teams to ensure every stay runs smoothly. You’ll also support Reception when needed.

Responsibilities

Greeting and assisting guests upon arrival and departure with their luggage
Providing courteous and efficient service, ensuring guest needs are met promptly
Escorting guests to their rooms and provide brief information about hotel and spa facilities
Assisting with delivering guest requests, such as room service orders, room transfers, taxi requests
Keeping public areas are kept tidy and replenished throughout the day
Coordinating with reception and other departments to ensure smooth guest experiences
Assisting on reception duties when required

Your skills and expertise

Have excellent communication and interpersonal skills
Have an excellent understanding of hotel and spa facilities and services
Have the ability to follow procedures and maintain accuracy in information provided
Be sales-oriented mindset with the ability to upsell and promote additional services

Additional Information

Full-time - 40 hours per week
Working 5 out of 7 days per week including weekends and public holidays
£12.71 per hour
Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship now or at any point in the future for this role.

Why Join Us

Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
Complimentary Spa Day on work anniversaries at any of our company spas
Free meal provided daily through our staff canteen
Complimentary use of leisure and spa facilities
Access to the Employee Assistance Program
30% discount on overnight stays and spa days
Discounts on food, drink and retail across our venues
Pension scheme
Free Parking
Refer-a-Friend scheme
Excellent Induction and training programme
Perkbox Online benefits and discounts
On-line Doctor support (appointments/prescriptions)
A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours!

INDHOTEL

Quick apply

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