2nd line technical support Work, Jobs in Sandford, Som (with Salaries)

2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Windows
- Microsoft Office
- Travel
7d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
14d
T1, Assistant Manager, Third Party Risk Management, Quality Risk and Security, Enabling Functions
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
4d
Administrative Support
Office for National Statistics —Newport
- £25,501 a year
- Full-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
22h
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick apply
14d
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Research Excellence Framework (REF) Programme Manager
Research England —Bristol
- £58,589 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Agile
- Annual leave
- Flexible schedule
12d
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
8d
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Windows
- IT
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Azure
- Schematics
- Sales
- Annual leave
CASS Specialist
Wealthtime —Bath
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Communication skills
5d

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IT Support Engineer
Executive Jet Support Ltd —Chippenham
We aim to develop long-term relationships and build trust and loyalty with our customers. Execute SQL queries in Quantum to update and correct data as required.
£25,000 a year
Quick apply
13d
1st Line Engineer
Commercial —Cheltenham
As a 1st Line Engineer, you will be the first point of contact for customers requiring technical support across multiple client environments.
£26,228 - £30,000 a year
Quick apply

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2nd line technical support jobs near sandford, som

2nd Line IT Support Technician

Ridge & Partners LLP -
Bristol

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Job details

Full-time
7 days ago

Qualifications

Microsoft Windows Server
Windows
Microsoft Office
DHCP
DNS
IP networking
Active Directory

Full job description

Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of everything they do, whilst creating a culture where you can thrive and do your best work. And as part of our team of dedicated IT Support Technicians, you’ll be providing 2nd Line and Desktop Support to approx. 1400 users covering cutting edge hardware, software and infrastructure technologies.

As our 2nd Line IT Support Technician based at our office in Bristol (with regular travel to Plymouth and Cardiff), you will provide support to a diverse group of onsite and off-site users whilst combing both end-user support with more technical hands-on troubleshooting. If you're looking to make a move into a more technical environment, then this is a great opportunity for you to further your career.

Main Duties

Responding to incidents and requests logged in a modern ITSM system, and resolving tickets in line with the company’s SLAs, providing excellent ticket management and documentation
Troubleshoot desktop, telephony, network, and printing errors, investigate software issues, and carry out daily checks
Ensure that the computers you are responsible for are complaint with Cyber Essential Plus whilst also following ISO 27001 policies
Support and install hardware, software, and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure-based technology.

About you

As our 2nd Line IT Support Technician will need to be self-motivated, conscientious, methodical, and organised, with the ability to liaise with clients at all levels of a business whilst always demonstrating excellent customer service. You will possess a logical approach to problem solving and will already be experienced in a similar role.

Essential skills

Experience in a similar role
Fantastic user management soft skills
Windows 10, MS Server 2019/2022, MS Office 365
Active Directory/Entra ID & Group Policy administration
IP networking & telephony, DNS, DHCP
Server, network and desktop hardware

Ridge is a Built Environment Consultancy. We provide our clients with access to a wide range of integrated expertise and professional disciplines to help them transform the quality and sustainability of the built environment.

Our people make what we do possible, helping us lead the way with quality, innovation, and entrepreneurial spirit. That’s why we challenge them to be the best they can be and offer exceptional training and career development opportunities at all levels.

Ridge and Partners LLP
Contact us

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2nd line technical support jobs in sandford, som

2nd Line IT Support Technician

Senior Service Desk Analyst

Service Desk Advisor (First Line Helpdesk)

T1, Assistant Manager, Third Party Risk Management, Quality Risk and Security, Enabling Functions

Administrative Support

IT Support & Infrastructure Engineer

Service Desk Team Leader

Research Excellence Framework (REF) Programme Manager

Technical Support Consultant

Infrastructure Support Engineer

IT Provision & Compliance Analyst

Software Customer Service Manager

CASS Specialist

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