Product owner Work, Jobs in Sandwell, Wmd (with Salaries)

Product Owner – Pega Customer Decision Hub
The AA —Oldbury
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Annual leave
- Employee assistance programme
8d
Product Owner
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Employee discount
3d
Digital Product Owner - 12 Month FTC
Coventry Building Society —Coventry
- £52,000 - £71,500 a year
- Leadership
- Communication skills
Race Harness Product Owner
Lifeline Fire & Safety Systems Ltd —Coventry
- Full-time
- Sales
- Engineering
- Analysis skills
Quick apply
Digital Product Owner MarTech - FTC or Permanent
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Agile
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Product Owner
Beazley Management Limited —Birmingham
- Computer Science
- Data analysis skills
- Machine learning
- Annual leave
Product Manager
HM Revenue and Customs —Birmingham
- £58,541 - £64,624 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Work from home
9d
Senior Data Product Owner
TELESOFT LLC DBA CALERO —Cannock
- ERP systems
- Contracts
- APIs
Quick apply
Digital Product Owner- 12 month FTC
Halfords —Redditch
- Full-time
- Hybrid work
- Software development
- Agile
- IT
- Annual leave
- Employee discount
Associate Product Manager - Accounting, Taxation & Payments
Pinewood.AI —Solihull
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Delivery Manager
Government Commercial Agency —Birmingham
- £48,027 - £53,310 a year
- Full-time
- Presentation skills
- Agile
- Annual leave
- Work from home
Technical Project Manager - SaMD
Strolll —Stafford
- £60,000 - £70,000 a year
- Full-time
- Remote
Quick apply
2d
Delivery Lead
Veolia ES (UK) Limited —Cannock
- Up to £45,000 a year
- Full-time
- Salesforce
- IT
- Annual leave
- Employee discount
Quick apply
Scrum Master (3 months contract)
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- Project management
- Travel
- Agile
Quick apply
Scrum Master
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- Project management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Digital Business Analyst (Permanent)
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Insolvency/IPS Product Lead
Interpath Advisory —Birmingham
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Communication skills
Quick apply
Senior Project Manager
LRQA group —Chelmsley Wood
- Agile
- Leadership
8d
Corporate Planning & Management, Procurement Customer Journey, Associate, Business Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee assistance programme

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Product Owner – Pega Customer Decision Hub

The AA -
Oldbury

Apply Now

Job details

Full-time
8 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Jira
Pegasystems
Confluence
Organisational skills
Financial services
Business requirements

Full job description

Business Area

Reference

NVR03225

Contract Type

Full Time

Location

Oldbury;newcastle;chedle,cardiff,basingstoke;london

Closing Date

17-07-2026

Company Description/ Business Unit

Job Title: Product Owner – Pega Customer Decision Hub
Location: Oldbury – Hybrid – Three Days in Office
Employment Type: Permanent
Hours: Monday-Friday

AA Summary

Think the AA is just about roadside assistance? Think again!

As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?

#LI-EJ1 #LI-Hybrid

This is the job

This is a pivotal role within the CATHIE Product Ownership team, focused on shaping how we use the Pega Customer Decision Hub (CDH) to drive smarter customer engagement and retention across the AA Road business. You’ll play a hands-on role in delivering and continuously improving a platform that sits at the heart of our customer communications.

Working closely with Retention Strategy and Marketing teams, you’ll turn ideas into action, defining, refining and delivering decisioning and campaign requirements through CDH. Acting as the bridge between Commercial and Technology, you’ll translate business needs into practical platform changes that are delivered efficiently and with confidence.

You’ll take ownership of backlog management, delivery coordination and platform governance, ensuring priorities are clear and changes are implemented to a high standard with the right controls in place. Alongside this, you’ll build strong expertise in CDH, helping stakeholders understand its full potential while identifying opportunities to optimise how we engage with customers.

From outbound campaigns to emails and customer communications, you’ll support decisioning activity across multiple channels, making sure customer journeys are consistent, effective and delivered reliably every time.

What will I be doing?

Leading the use of the Pega Customer Decision Hub (CDH) platform to support retention and customer communications across multiple channels
Managing and prioritising the CDH backlog, ensuring requirements are clearly defined, documented and tracked
Translating business needs into clear user stories, working closely with Retention Strategy and Marketing teams
Coordinating end-to-end delivery of platform changes, from initial requirement through to release and validation
Collaborating with Commercial and Technology teams to ensure smooth, effective and timely implementation
Ensuring robust governance, documentation and change control for all CDH developments
Monitoring platform performance, risks and incidents, supporting investigation and continuous improvement
Optimising use of CDH capabilities by identifying opportunities to enhance decisioning and customer engagement
Supporting consistent delivery of customer journeys across campaigns, email and communications
Contributing to cross-platform initiatives, working alongside wider Product Ownership teams

What do I need?

Experience with Pega Customer Decision Hub (CDH) or similar decisioning or marketing technology platforms
Ability to translate business requirements into clear, deliverable system or platform changes
Knowledge of backlog management using tools such as Jira, Confluence or similar
Confidence working collaboratively with business stakeholders and technical teams
Strong organisational skills with the ability to manage multiple priorities and workstreams
Experience supporting live platforms, including incident, defect and change management
Understanding of regulated environments such as financial services or insurance (desirable)
Awareness of regulatory considerations, including Consumer Duty (desirable)
Familiarity with decisioning concepts such as strategies, treatments or engagement policies (desirable)
Proactive approach to problem-solving and continuous improvement

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

25 days annual leave plus bank holidays + holiday buying scheme
Worksave pension scheme with up to 7% employer contribution
Free AA breakdown membership from Day 1 plus 50% discount for family and friends
Discounts on AA products including car and home insurance
Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
Company funded life assurance
Diverse learning and development opportunities to support you to progress in your career
Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Apply Now

Refine Your Search

product owner jobs in sandwell, wmd

Product Owner – Pega Customer Decision Hub

Product Owner

Digital Product Owner - 12 Month FTC

Race Harness Product Owner

Digital Product Owner MarTech - FTC or Permanent

Product Owner

Product Manager

Senior Data Product Owner

Digital Product Owner- 12 month FTC

Associate Product Manager - Accounting, Taxation & Payments

Delivery Manager

Technical Project Manager - SaMD

Delivery Lead

Scrum Master (3 months contract)

Scrum Master

Technology Analyst - PMO (UK Remote)

Digital Business Analyst (Permanent)

Insolvency/IPS Product Lead

Senior Project Manager

Corporate Planning & Management, Procurement Customer Journey, Associate, Business Analyst, Birmingham

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