Customer insights analyst Work, Jobs in Scotland (with Salaries)

Business Analyst - Product Owner
CGI —Glasgow
- Full-time
- Agile
- Communication skills
Quick apply
PMO Analyst
Standard Life —Edinburgh
- Up to £45,000 a year
- Microsoft Excel
- Analysis skills
- Presentation skills
10d
PMO Analyst - S4
Weir Group —Glasgow
- Full-time
- Hybrid work
- ERP systems
- Organisational skills
- Agile
Portfolio Optimisation Analyst
SSE —Perth
- £50,100 - £75,100 a year
- Full-time
- SQL
- Maths
- Python
- Employee discount
3d
Business Process Expert
Iberdrola Group —Glasgow
- From £47,200 a year
- Engineering
- Data analysis skills
- SQL
- Annual leave
- Employee discount
7d
Business Analyst- BI
Aggreko —Glasgow
- Full-time
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Laboratory Analyst I
Core Laboratories (U.K.) Limited —Aberdeen
- Microsoft Office
- Travel
- Communication skills
Energy Data Analyst
SSE —Glasgow
- £35,200 - £52,800 a year
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee discount
- Gym membership
2d
Data & Information Management Senior Analyst
Sky —Livingston
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
Data Analyst
OEG Energy Group —Aberdeen
- Full-time
- Microsoft Excel
- Azure
- ERP systems
9d
Sales Operations Analyst
Quorum Cyber —Edinburgh
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
Quick apply
Transformation PMO Analyst
Equans —North Lanarkshire
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Global Compliance Analyst
Wood Mackenzie Limited —Edinburgh
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
1d
Business Insights Analyst
Reachdesk Ltd —Edinburgh
- Remote
- SQL
- Annual leave
Quick apply
1d
QC Analyst
Veranova L P —Edinburgh
- 12 hour shift
- Bachelor's degree
- No degree
- Organisational skills
- Annual leave
- Life insurance
Quick apply
PMO Analyst
M&G plc —Stirling
- Full-time
- Microsoft Office
- Project management
- Financial services
- Annual leave
4h
Senior Business Intelligence Analyst (UK)
Sign Language Interactions Ltd —Glasgow
- £44,000 a year
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Sick pay
Quick apply
Senior Supply Chain Analyst, EMEA – Healthcare – Edinburgh, UK
Dexcom —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
AI Business Analyst - Glasgow/Edinburgh
Capco —Glasgow
- Full-time
- Hybrid work
- Azure
- DevOps
- Analysis skills
- Annual leave
- Life insurance
Quick apply
11d
Proposition Analyst
Royal London —Edinburgh
- Financial services
- Annual leave
2d

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Business Analyst - Product Owner

CGI -
Glasgow

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

SAFe
Business analysis
Scrum
Agile
Communication skills

Full job description

At CGI, we turn complex business challenges into tangible, value-driven outcomes. As a Senior Business Analyst / Product Owner, you will play a pivotal role in shaping product strategies that deliver measurable impact for our clients, driving innovation and transformation across the private sector. Working at the heart of delivery, you will translate strategic vision into actionable outcomes, guiding teams and stakeholders towards shared success. We empower you to take ownership, think creatively, and collaborate within a supportive environment where your expertise directly influences high-value solutions and long-term client success.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

This is a hybrid position which is based out of our Scotland offices, Glasgow, Edinburgh or Aberdeen.

Your future duties and responsibilities

In this role, you will operate at the intersection of business strategy and product delivery, taking ownership of translating complex requirements into high-impact, value-led solutions. You will work closely with clients and cross-functional teams to shape product vision, prioritise delivery, and ensure outcomes are aligned to business goals and measurable success. Your ability to think creatively, challenge assumptions, and guide stakeholders will be key in driving innovation and continuous improvement.

You will play a central role in Agile delivery, facilitating collaboration, refining requirements, and ensuring solutions are both user-focused and outcome-driven. Supported by a collaborative environment, you will influence decision-making, manage priorities, and help teams deliver consistently high-quality results.

Lead & Innovate: Define product vision and drive strategic alignment with business objectives
Own & Prioritise: Manage and refine product backlogs to maximise value and ROI
Analyse & Translate: Elicit requirements and produce clear user stories and acceptance criteria
Model & Optimise: Map business processes and identify opportunities for improvement
Facilitate & Collaborate: Lead Agile ceremonies and stakeholder workshops
Align & Deliver: Ensure product roadmaps support KPIs and user outcomes
Validate & Assure: Support testing, acceptance, and solution quality
Engage & Influence: Build strong stakeholder relationships and guide decision-making

Required qualifications to be successful in this role

You will bring strong experience in business analysis combined with product ownership within Agile environments, with a proven ability to deliver value across complex change or transformation initiatives. You will be confident working with both business and technical stakeholders, balancing analytical depth with strategic thinking to drive successful outcomes.

You should have proven experience as a Business Analyst with Product Ownership responsibilities
Strong proficiency in Agile methodologies (Scrum, SAFe) and product backlog management
Demonstrated ability to define user stories, acceptance criteria, and delivery artefacts
Experience in business process modelling and requirements engineering
Proven ability to align delivery with KPIs, business value, and customer outcomes
Strong stakeholder management, communication, and facilitation skills
Experience supporting digital transformation, product delivery, or business change initiatives
Relevant certifications (e.g. CSPO, PSPO, BCS) are advantageous

#LI-SF2

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

customer insights analyst jobs in scotland

Business Analyst - Product Owner

PMO Analyst

PMO Analyst - S4

Portfolio Optimisation Analyst

Business Process Expert

Business Analyst- BI

Laboratory Analyst I

Energy Data Analyst

Data & Information Management Senior Analyst

Data Analyst

Sales Operations Analyst

Transformation PMO Analyst

Global Compliance Analyst

Business Insights Analyst

QC Analyst

PMO Analyst

Senior Business Intelligence Analyst (UK)

Senior Supply Chain Analyst, EMEA – Healthcare – Edinburgh, UK

AI Business Analyst - Glasgow/Edinburgh

Proposition Analyst

I want to receive the latest job alerts for customer insights analyst in scotland

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