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Kraken Robotics is currently recruiting for a Director, Enterprise Systems. This is a remote friendly position with preference given to Ontario, Nova Scotia, or UK-based candidates.
ROLES AND RESPONSIBILITIES
Strategy & Ownership
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Develop and execute a multi-year enterprise systems strategy aligned with organizational goals, scalability, and integration priorities
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Establish and enforce a clear enterprise systems ownership model, including governance frameworks, RACI, decision-making authority, and alignment across business stakeholders
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Ensure enterprise systems operate as a cohesive ecosystem rather than fragmented or siloed platforms
Systems Portfolio Management
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Own the full lifecycle of enterprise systems (ERP, CRM, HCM, HSEQ and related platforms), including selection, implementation, optimization, and decommissioning
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Define and maintain system roadmaps aligned to business priorities and operational requirements
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Rationalize the enterprise systems landscape to eliminate duplication, improve capability, and reduce cost
Integration & Enterprise Architecture
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Define and enforce enterprise integration standards, architecture patterns, and data flows across all systems
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Ensure seamless interoperability between core platforms and identity systems
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Drive the elimination of data silos through structured integrations and standardized design
Data Governance & Management
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Establish and enforce enterprise data governance standards, including ownership, stewardship, and quality controls
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Define and manage core data domains, including customers, suppliers, employees, and assets
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Ensure the integrity, consistency, and accessibility of data across all enterprise systems
Delivery & Change Management
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Oversee the delivery of enterprise system implementations, upgrades, and enhancements
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Ensure predictable delivery through structured prioritization, planning, and execution
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Drive adoption of enterprise systems, processes, and workflows through effective change management, stakeholder engagement, and clear communication
Vendor & Financial Management
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Manage relationships with enterprise software vendors and implementation partners, ensuring strong collaboration and alignment
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Lead contract negotiations, renewals, and performance management activities
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Own the enterprise systems budget, including licensing, implementation, and optimization costs
Risk, Security & Compliance
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Partner with Information Security to ensure enterprise systems meet security, regulatory, and compliance requirements
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Ensure enterprise systems comply with global data privacy, residency, and sovereignty requirements, and align with regional regulatory obligations across operating jurisdictions
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Identify and mitigate risks related to data integrity, system access, and operational continuity
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Support audit and compliance activities related to enterprise systems and data governance
Leadership & Team Development
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Build, lead, and develop a high-performing Enterprise Systems team
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Define clear roles, responsibilities, and accountability within the function
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Foster a culture of ownership, collaboration, and continuous improvement across the Enterprise Systems function
QUALIFICATIONS AND EXPERIENCE
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10+ years of experience in enterprise systems, IT, or business applications leadership roles.
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Proven experience leading enterprise CRM, ERP, and HCM platforms in complex environments.
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Experience with NetSuite is required.
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Experience with Salesforce and/or Rippling, a plus.
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Experience implementing or operating enterprise integration platforms (iPaaS) in complex environments
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Proven track record leading enterprise-wide systems transformations.
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Strong background in systems integration, data governance, and enterprise architecture.
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Experience managing global, multi-system environments and cross-functional stakeholders.
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Demonstrated success delivering large-scale system implementations and transformations.
