Helpdesk manager Work, Jobs in Scotland (with Salaries)

Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
IT Manager
SUBSEA TECHNOLOGY & RENTALS (STR) —Aberdeen
- Azure
- Management
- Contracts
- Annual leave
- Sick pay
Helpdesk Team Leader (Backshift) - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £29,214 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Work from home
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
HELPDESK OPERATOR
Dalkia Facilities —Dunbar
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
6d
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Helpdesk Coordinator
CPMS Ltd —Elderslie
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
7d
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Client Service Manager
HSBC Global Services Limited —Edinburgh
- Full-time
- Hybrid work
- Communication skills
- Time management
6d
Workspace Support - Livingston - Sky Spaces
Emcor —Livingston
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Procurement & Administration Coordinator
Wood —Irvine
- Full-time
- Project management
- Bachelor's degree
- Contracts
Non-Profit Distribution (NPD) Contract Business Support Officer
NHS Scotland —Kirkwall
- £31,537 - £34,303 a year
- Monday to Friday
- Administrative experience
- No degree
- Organisational skills
- Employee assistance programme
- Employee discount
14d
PPM Coordinator
OCS Group —Hillington
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
Quick apply
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Laboratory Steward
Leonardo UK Ltd —Edinburgh
- £37,318 - £53,550 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
4d
Facilities Helpdesk Administrator – Motherwell, ML1 1RU
Apleona —Motherwell
- £27,459.57 a year
- Monday to Friday
- Microsoft Excel
- Computer literacy
- Computer skills
- Employee discount
4h
Multiskilled Host
CBRE —Dundee
- Part-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
HR Services Administrator (6 Months FTC)
Stantec —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Scheduler - Helpdesk
JCL Maintenance Ltd —Musselburgh
- £21,000 - £26,000 a year
- Full-time
- Analysis skills
- In-person
Quick apply
14d
Building Maintenance Helpdesk Co-ordinator
Mitie —Edinburgh
- £16,771.86 a year
- Part-time
- Maintenance
- IT
- In-person

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Helpdesk Coordinator

OCS Group -
Glasgow

Quick apply

Job details

Permanent

Qualifications

Customer service
Facilities management
Microsoft Office
Help desk

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

As part of your role, your key responsibilities will include, but are not limited to:

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

What are we looking for?

Applicants must have the right to work in the UK
Strong Customer service skills.
Helpdesk experience in Facilities Management and working with the CAFM system, preferably Concept.
Strong knowledge of Microsoft Office packages.
Excellent organisation and planning skills.
Knowledge and understanding of property-related issues.
Exceptional telephone etiquettes

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

helpdesk manager jobs in scotland

Helpdesk Coordinator

IT Manager

Helpdesk Team Leader (Backshift) - Glasgow Head Office

Helpdesk Coordinator

HELPDESK OPERATOR

Helpdesk Coordinator - Night Shifts

Helpdesk Coordinator

Helpdesk Team Leader

Client Service Manager

Workspace Support - Livingston - Sky Spaces

Procurement & Administration Coordinator

Non-Profit Distribution (NPD) Contract Business Support Officer

PPM Coordinator

Deskside Support Engineer (Edinburgh)

Laboratory Steward

Facilities Helpdesk Administrator – Motherwell, ML1 1RU

Multiskilled Host

HR Services Administrator (6 Months FTC)

Scheduler - Helpdesk

Building Maintenance Helpdesk Co-ordinator

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