Senior customer support representative Work, Jobs in Scotland (with Salaries)

Senior Facilities Manager
National Westminster Bank PLC —Edinburgh
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Hotel
- Computer networking
- School
- Annual leave
Support Officer
The Scottish Government —Edinburgh
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
7d
Senior Relationship Manager, Business Development, Agriculture Sector
National Westminster Bank PLC —Glasgow
- £50,480 - £75,720 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
- Annual leave
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
251969 (KA) NHSL - 251969 - Senior Information Analyst Statistician
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Part-time
- Data analysis skills
Compliance Investigator
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
19h
Housing Assistant
Pinnacle Group —Edinburgh
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Applicant Contact Team Leader
Ministry of Justice —Glasgow
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
5d
Applicant Contact Advisor (Fixed Term Appointment)
Ministry of Justice —Glasgow
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
10d
Trends and Indicators Analysis Officer
NatureScot —Scotland
- £41,567 a year
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
8d
Senior ES Advisor
Balfour Beatty —Dundee
- Hybrid work
- Annual leave
2d
Field Sales Representative
Octopus Energy Group —Glasgow
- £25,300 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Referral programme
Quick apply
Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Azure
- AWS
- Computer networking
252791 Audio Typist/Clerical Officer
NHS Scotland —Dumfries
- £26,696 - £28,988 a year
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
4d
Treasury Operations Analyst
Nucleus Financial —Glasgow
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
1d
Prudential Risk Manager
Nucleus Financial Group —Edinburgh
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Centre Manager
St Andrew’s College Language Schools —Glasgow
- £18.00 - £887.39 a week
- Weekend availability
- Management
- English
- School
- Annual leave
Senior Consultant - ServiceNow HRSD (SC Cleared)
Capgemini —Glasgow
- Hybrid work
- PMP
- Sales
- Analysis skills
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Edinburgh
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Relief Security Officer
Wilson James —Edinburgh
- £15.50 an hour
- IT
- Annual leave
- Employee discount

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Senior Facilities Manager

National Westminster Bank PLC -
Edinburgh

Apply Now

Job details

Permanent | Full-time
£45,840 - £68,760 a year

Benefits

Annual leave
Transport links
On-site parking

Qualifications

Compliance management
Computer networking

Full job description

Closing date for applications: 13/07/2026

Location Edinburgh, United Kingdom

Salary £45,840 – £68,760

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00277081

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Senior Facilities Manager

Embrace a fresh career opportunity by joining us in a dynamic position, where you'll ensure safety and efficiency throughout a regional portfolio of workplaces
We’ll look to you to act as a trusted partner and property specialist for a portfolio of properties
You’ll be working collaboratively with teams across the bank to deliver improvements in process and customer experiences

What you'll do

As the Senior Facilities Manager, you will serve as the representative of the building owner accountability, responsible for overseeing all daily operations and managing change activities within the property. You’ll be delivering all facilities services in accordance with approved procedures and standards, as well as making sure that service level targets are achieved in relation to running costs, energy conservation, and cost reduction opportunities.

In addition, you’ll be:

Acting as the key interface for any projects within the property, ensuring a safe and efficient workplace with planned and reactive maintenance, through helpdesk and supply partners
Understanding what the customer and business thinks and feels by actively reviewing key performance indications, identifying trends, and taking timely action to address areas of improvement
Maintaining adherence to operating standards, quality processes, and managing supplier partner relationships, in order to optimise performance and value for money
Developing and maintaining effective relationships with internal, external, and supplier stakeholders, enabling positive customer and business outcomes across organisational boundaries
Acting as internal consultant and subject matter expert to our stakeholder network, ensuring compliance with all internal and external regulatory standards, process and controls

The skills you'll need

To succeed in this role, you'll need experience gained in a property-related discipline, facilities management or supplier management. You'll hold a professional qualification such as Facilities Management with a minimum standard of Level 4, or equivalent.

We'll also look to you to bring:

The ability to manage stakeholders effectively
Knowledge of risk and compliance management practices
Experience of delivering successful customer experience and service performance improvement initiatives

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Gogarburn hub

Set in large grounds including beautiful woodland, Gogarburn offers a conference centre, a business school with hotel bedrooms, a restaurant, relaxing zen gardens, onsite parking, and excellent transport links.

Key facts:

Surrounded by 85 acres of woodland
Our carparks provide electric vehicle charging
Opened in 2005

Apply Now

Refine Your Search

senior customer support representative jobs in scotland

Senior Facilities Manager

Support Officer

Senior Relationship Manager, Business Development, Agriculture Sector

Customer Contracts Manager

251969 (KA) NHSL - 251969 - Senior Information Analyst Statistician

Compliance Investigator

Housing Assistant

Applicant Contact Team Leader

Applicant Contact Advisor (Fixed Term Appointment)

Trends and Indicators Analysis Officer

Senior ES Advisor

Field Sales Representative

Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation

252791 Audio Typist/Clerical Officer

Treasury Operations Analyst

Prudential Risk Manager

Centre Manager

Senior Consultant - ServiceNow HRSD (SC Cleared)

Senior Account Executive - AI Software Sales & professional services

Relief Security Officer

I want to receive the latest job alerts for senior customer support representative in scotland

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What you'll do

The skills you'll need

Your benefits breakdown

Your pay package

Your leave allowance

Total rewards package

Welcome to our Gogarburn hub

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