Technical support advisor Work, Jobs in Scotland (with Salaries)

Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Benthic and mINNS Advisor
NatureScot —Scotland
- £41,567 a year
- Temporary
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
11d
Specialist Advisor – Energy
Scottish Environment Protection Agency —Holytown
- £48,026 - £53,056 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
14d
Assistant Quality Advisor
Murphy Group —Scotland
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
QHSE Advisor
WellGear Ltd —Banchory
- £55,000 - £60,000 a year
- Full-time
- Data analysis skills
- Microsoft Office
- Travel
- Free parking
- Referral programme
Quick apply
Investigations Operations Leader
Department for Work and Pensions —Livingston
- £38,772 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
5d
Environmental Advisor
Murphy Group —Scotland
- Construction experience
- Annual leave
- Employee discount
Customer Support Advisor (9 months FTC)
Snappy Shopper —Dundee
- Weekend availability
- CRM software
- In-person
- Communication skills
Quick apply
Energy Advisor - South East Scotland
Changeworks —Edinburgh
- £26,228 - £27,635 a year
- Hybrid work
- IT
- Communication skills
- Annual leave
11d
Energy Advisor - Highlands and Islands
Changeworks —Edinburgh
- £24,479 - £25,793 a year
- Hybrid work
- IT
- Communication skills
- Annual leave
11d
Environmental Sustainability Advisor
Balfour Beatty —Aberdeen
- Hybrid work
- Master's degree
- In-person
- Annual leave
Solutions Analyst II
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Master's degree
- SQL
Account Manager, Renewables
Hitachi —Scotland
- Full-time
- Remote
- Sales
- Engineering
- Business development
- Flexible schedule
4d
Account Manager, Renewables
Hitachi Rail —Scotland
- Full-time
- Remote
- Sales
- Engineering
- Business development
- Flexible schedule
4d
Operational Technology Cyber Security Consultant (All Levels)
Amentum —Edinburgh
- Full-time
- Travel
- Communication skills
- Employee assistance programme
Renewable Energy Development Advisor - Associate
Savills —Edinburgh
- Full-time
- Remote
- Negotiation
- Annual leave
Health & Safety Advisor
Emcor —Glasgow
- £45,000 a year
- Full-time
- Remote
- Employee assistance programme
- Referral programme
Quick apply
Solution Consultant
FNZ —Edinburgh
- Full-time
- Hybrid work
- No degree
- Financial services
- Communication skills
- Life insurance
Health, Safety & Wellbeing Advisor - Skye project
Balfour Beatty —Isle of Skye
- Hybrid work
- Project management
- Construction experience
- Annual leave

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technical support advisor jobs near scotland

Inbound Technical Support Advisor

Concentrix -
Falkirk

Apply Now

Job details

Full-time
£26,520 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Technical support
Communication skills

Full job description

Technical Support Advisor – Customer Experience Focus

Are you someone who enjoys helping others, solving problems, and building positive relationships? Join Concentrix, partnering with a leading telecommunications provider, where you’ll support customers through technical queries while making a real difference to their day.

This role is ideal if you’re looking for a stable, people‑focused career with clear development pathways, supportive training, and family‑friendly benefits that fit around real life.

What you’ll be doing

Supporting customers with confidence and care
You’ll listen carefully to understand each customer’s needs and guide them to effective technical solutions in a clear, reassuring way.
Creating positive customer experiences
By showing empathy, patience and understanding, you’ll help customers feel heard, supported and valued.
Identifying helpful product options
Where appropriate, you’ll suggest relevant upgrades or services that genuinely benefit the customer, passing warm leads to our sales team.
Working as part of a supportive team
You’ll collaborate with colleagues and team leaders who are focused on shared success, quality outcomes and continuous improvement.

What we’re looking for

We welcome applicants from a wide range of backgrounds. You don’t need to “tick every box” — training and support are provided.

Strong communication and listening skills
An interest in technology and helping people use it confidently
A thoughtful, problem‑solving approach
Comfortable learning new systems with guidance
A positive, dependable mindset focused on customer care

Training & development you can rely on

A comprehensive, structured training programme
A supported nesting period to build confidence
Ongoing coaching, refresher training and career development opportunities
Clear progression pathways within Concentrix

What’s in it for you?

Pay & hours

Permanent 40‑hour contract
Convenient location, at Central Business Park, Larbert
5 days out of 7, between 8am–9pm
£26,520 annual salary
Bonus opportunity of up to £250 per month, plus uncapped bonus from successful lead generation

Family‑friendly & wellbeing benefits

Employee Assistance Programme (EAP) – free, confidential support for you and your dependants, including:
- Emotional wellbeing & counselling
- Financial and legal advice
- Work‑life and family support
Group Life Assurance from day one – financial peace of mind for your loved ones
Pension scheme with company contributions
Eyecare vouchers (Specsavers)
Dental cover options
Gym discount with PureGym
Employee savings & lifestyle discounts via Benefex
Discounted broadband, mobile and TV packages, including family & friends deals

Why Concentrix?

At Concentrix, we believe great customer experiences start with supported employees. We’re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.

Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Apply Now

Refine Your Search

technical support advisor jobs in scotland

Inbound Technical Support Advisor

Benthic and mINNS Advisor

Specialist Advisor – Energy

Assistant Quality Advisor

Customer Support Advisor

QHSE Advisor

Investigations Operations Leader

Environmental Advisor

Customer Support Advisor (9 months FTC)

Energy Advisor - South East Scotland

Energy Advisor - Highlands and Islands

Environmental Sustainability Advisor

Solutions Analyst II

Account Manager, Renewables

Account Manager, Renewables

Operational Technology Cyber Security Consultant (All Levels)

Renewable Energy Development Advisor - Associate

Health & Safety Advisor

Solution Consultant

Health, Safety & Wellbeing Advisor - Skye project

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