Technical support agent Work, Jobs in Scotland (with Salaries)

Lead Technical Architect
Scottish Government —Scotland
- £80,172 - £92,533 a year
- Full-time
- Presentation skills
- IT
14d
People Change Agent
Leonardo UK Ltd —Edinburgh
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
2d
Engineering Manager (Edinburgh-based)
Lyles Sutherland —Leith
- Overtime
- Hybrid work
- Management
- Mentoring
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Office Agent
Worldwide Flight Services —Edinburgh
- £37,902.24 a year
- Weekend availability
- Customer service
- English
- Administrative experience
Quick apply
Technical Business Support Consultant
Northern Marine Group —Glasgow
- Customer service
- Business
- Communication skills
Site Agent / Senior Site Agent
AmcoGiffen —Edinburgh
- £51,000 - £70,000 a year
- Full-time
- Engineering
- Leadership
- Life insurance
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Paisley
- £3,800 a month
- Full-time
- Sales
Quick apply
Junior Hub Developer
Ember —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Flexible schedule
Quick apply
3d
Senior Risk Manager
Nucleus Financial Group —Edinburgh
- IT
- Annual leave
Tech Recruiter (R&D)
Wordsmith AI —Edinburgh
- Full-time
Site Agent or Senior Site Agent
AmcoGiffen —Glasgow
- £50,000 - £60,000 a year
- Full-time
- Engineering
- No degree
- Organisational skills
- Life insurance
- Referral programme
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Paisley
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Site Agent (Berwick Bank)
Jones Bros Civil Engineering —Edinburgh
- Full-time
- Civil engineering
- Computer literacy
- Engineering
- Annual leave
Quick apply
4d
Continuous Improvement Engineer
Vertiv —Clachan of Campsie
- Microsoft Word
- Microsoft Office
- Negotiation
8d
Assistant Project Manager
Balfour Beatty —Elgin
- Engineering
- Microsoft Office
- Contracts
- Employee assistance programme
11d
Systems & Digital Specialist (Practical Process Improvement)
Thermo Fisher Scientific —Paisley
- Full-time
- Computer Science
- Engineering
- Master's degree
Lead Frontend Engineer
Ember —Edinburgh
- £70,000 - £110,000 a year
- Full-time
- AWS
- Bachelor's degree
- Python
- Flexible schedule
Quick apply
2d
Land Consultant
WSP —Edinburgh
- Part-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Flexitime
- Work from home
Front-End Technical Lead
Sky —Livingston
- Full-time
- Hybrid work
- Analysis skills
- JavaScript
- Mentoring
- Employee discount
11d
Civil Site Manager
Omexom UK —Dundee
- Full-time
- Travel
- In-person
- Leadership

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Lead Technical Architect

Scottish Government -
Scotland

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Job details

Permanent | Full-time
£80,172 - £92,533 a year
14 days ago

Benefits

Company pension

Qualifications

Presentation skills
IT

Full job description

Details

Reference number

468850

Salary

£80,172 - £92,533

GDD Pay Supplement
This post is part of the Government Digital and Data (GDD) profession and currently attracts a £4,000 annual GDD pay supplement, which is paid monthly - pay supplements are reviewed regularly.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 6

Contract type

Permanent

Type of role

Other

Working pattern

Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Scotland

About the job

Job summary

Corporate Operations Directorate, part of the DG Corporate family, leads efforts to enable Scottish Government to operate more effectively and efficiently, supporting both internal teams and shared service customers. Our critical technologies and services underpin operations across government, with a focus on digital transformation, automation and shared services. We bring structure and governance to the setting of priorities, and are responsible for delivering projects and programmes from a varied portfolio of transformational change.

Within the Directorate, the function of Corporate Architecture was formed to take ownership for a mission to make a material positive impact on the performance of the Scottish Government with a coherent, professional Architecture Operation. We are agents of change who support the organisation in making informed, people-centred decisions that align with our shared mission: In the Service of Scotland.

Our team brings together expertise in analysis, strategy and storytelling to help shape the future of the organisation. We act as a trusted partner - connecting people, ideas and evidence - to ensure the right voices are heard and the right decisions are made. Our architecture remit is the corporate space. We define that as business processes, applications, data and technology where staff and the business people we work with are affected, and the concern is shared across multiple lines of business.

Job description

Main Duties

Presenting recommendations for technologies or improvements to enhance systems to support project goals clearly to senior management, based on knowledge of IT and analysis of systems needs.
Evaluating the success of a project, once the solution has been integrated, identifying best practices and lessons learned.
Providing feedback to leadership and incorporating best practices and lessons learned into future integration plans.
Act as a key contributor to architecture governance activities ensuring the adoption of good working methods and best practice in the application of technology architecture standards.
Leading the design and review processes for new solution and services, evidencing the inclusion of Secure by Design in the technical designs you produce, oversee and approve.
Managing, coaching and mentoring more junior Technical Architects.
Contributing to the overall technical strategy and road map for the department in your area of expertise.
Creating optimal technical designs through an iterative process, aligning such factors as the user need within the system requirements, security and organisational objectives.
Developing and documenting the proposed technical design for the integration and implementation of any solution, working with and across other areas of the Government Data and Digital Profession (GDD) and the business.
Ensure designs meet security and operational requirements.
Be seen across the department or division as a Subject Matter expert, contributing to the development of architectural practice, ensuring a coherent and consistent strategy across cybersecurity, cloud, data centre, storage, network, mobile and the user experience of infrastructure

Person specification

Success Profile

Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on.

Experience

You demonstrate an understanding of the complex landscapes of technologies and the required collaboration with 3rd party suppliers, internal and cross-government teams across multiple projects to deliver successful outcomes in line with business and technical requirements.
You have managed Human Resource activities, including interviewing, selection / hiring, and conducting performance assessments.
You have the experience, skills and personal qualities that allow you to be effective whilst working unsupervised in a dynamic environment with fluid priorities and high levels of uncertainty.
You can balance potentially conflicting requirements and interests, negotiate a consensus and justify your architectural design decisions.

Behaviours

Changing and improving - Level 4
Delivering at pace - Level 4

You can find out more about Success Profiles here: Success profiles: candidate guide - gov.scot

Technical

This role is aligned to the Technical architect role within the Architecture job family. You can find out more about the skills required: Technical architect - Government Digital and Data Profession Capability Framework

These skills are assessed by technical assessment, designed to represent the role. Candidates reaching this stage will receive a Technical Assessment Candidate Pack which outlines the specific skills to be assessed, plus the method of assessment.

Benefits

Alongside your salary of £80,172, Scottish Government contributes £23,225 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

Please apply via the link provided

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : [email protected]
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

https://fa-evxn-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/3545/?utm_medium=jobboard&utm_source=CivilServiceJobs

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Reference number

Salary

Job grade

Contract type

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information