Workforce planning specialist Work, Jobs in Scotland (with Salaries)

Workforce Planning Specialist
CNT AIT Business & Technology Services Ltd. —Edinburgh
- £2,750 - £3,750 a month
- Full-time
- Data analysis skills
- Analysis skills
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
3d
Workforce Planning Analyst
CNT AIT Business & Technology Services Ltd. —Edinburgh
- £2,500 - £3,250 a month
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Senior Manager (Learning Specialist) - Workforce Transformation
Capgemini —Glasgow
- Hybrid work
- Sales
- Business development
- Mentoring
Quality and Process Improvement Specialist
The Electoral Commission —Edinburgh
- £40,031 - £42,033 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
3d
Transport Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Full-time
8d
Sustainable Mobility Planners (Varying grades)
Pell Frischmann —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
Talent Development Specialist
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Human resources
Quick apply
9d
G2 Administrative Assistant (Hamilton)
South Lanarkshire Council —South Lanarkshire
- £14,663 - £14,872 a year
- Part-time
- Customer service
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Manager, Global Contact Centre (GCC) Delivery Manager, Global
Deloitte —Aberdeen
- Hybrid work
- PMP
- Leadership
- Communication skills
13h
ERP Transformation Specialist - Manager
Capgemini —Glasgow
- Hybrid work
- Business development
- Analysis skills
Chief People Officer
Scottish Government —Edinburgh
- £111,916 - £121,143 a year
- Full-time
- Presentation skills
- Continuous improvement
- Human resources
8d
Chief People Officer
The Scottish Government —Edinburgh
- £111,916 a year
- Full-time
- Presentation skills
- Continuous improvement
- Human resources
8d
Team Manager
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Remote
- Data analysis skills
- Team management
- Travel
- Employee discount
11h
Operations delivery lead - Pension
SECCL —Edinburgh
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Employee discount
Peatland Action Project Officer
NatureScot —Aberdeen
- £41,567 a year
- Full-time
- Hybrid work
- Public speaking
- Annual leave
- Employee assistance programme
7d
Senior Operations Manager
Smart Utilities Scotland Limited —Denny
- £50,000 - £71,000 a year
- Full-time
- Civil engineering
- Management
- Supervising experience
- Free parking
Quick apply
9d
Project Manager
University of Stirling —Stirling
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
4h
Senior Product Manager
Companies House —Edinburgh
- £53,540 - £57,250 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
Assistant Project Manger- Infrastructure Services
Equans —Lanarkshire
- Full-time
- Hybrid work
- PMP
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
2d
Territory Partner
Newcross Healthcare Solutions Limited (1) —Edinburgh
- Up to £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
Quick apply
13d

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workforce planning specialist jobs near scotland

Workforce Planning Specialist

CNT AIT Business & Technology Services Ltd.
Edinburgh

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Job details

Permanent | Full-time
£2,750 - £3,750 a month
3 days ago

Benefits

Free parking
Health & wellbeing programme
Flexitime
Life insurance
Free fitness classes

Qualifications

Scenario planning
Power BI
Dashboard visualisation
Resource allocation planning
Stakeholder collaboration
Pivot table analysis
Spreadsheets
Data analysis skills
Process improvement
Scenario modelling
Analysis skills
HR metrics reporting
Management reporting
Budgeting
Multidisciplinary collaboration
Capacity planning
Communication skills
Time management
Rota coordination

Full job description

Job Summary

CNT AIT Business & Technology Services Ltd. is seeking an analytical, organised, and detail-oriented Workforce Planning Specialist to join our team in Edinburgh.

As a Workforce Planning Specialist, you will support workforce forecasting, capacity planning, scheduling, staffing analysis, and operational reporting. You will use workforce and workload data to help ensure staffing resources are aligned with anticipated service requirements and business priorities.

You will work closely with operations, customer service, HR, workforce management, finance, and management teams to maintain workforce plans, identify staffing trends, prepare forecasts, and provide practical insights that support operational decision-making.

This position is suitable for candidates with experience in workforce planning, workforce management (WFM), resource planning, forecasting, scheduling, contact centres, BPO, operations analysis, capacity planning, or similar analytical environments.

What You'll Do

Prepare and maintain short- and medium-term workforce forecasts.
Analyse historical workload, staffing, productivity, and operational trends.
Translate workload forecasts into staffing and capacity requirements.
Maintain workforce plans, staffing models, schedules, and capacity information.
Compare forecast demand against available workforce capacity.
Identify potential staffing shortages, overcapacity, and scheduling concerns.
Analyse actual workload and staffing performance against forecasts.
Support employee scheduling, shift coverage, leave planning, and resource allocation.
Monitor schedule adherence, attendance, availability, and other relevant workforce indicators.
Support intraday and real-time workforce-management activities where required.
Recommend staffing or scheduling adjustments based on changing workload requirements.
Support headcount and recruitment planning using workforce forecasts.
Perform scenario modelling for different workload and staffing assumptions.
Prepare workforce reports, dashboards, spreadsheets, and management updates.
Monitor workforce KPIs and identify significant trends or variances.
Work with operations teams to understand upcoming workload and staffing requirements.
Coordinate workforce information with HR, recruitment, finance, and management teams.
Maintain accurate information within approved WFM, scheduling, HR, and reporting systems.
Support seasonal, campaign-based, project-based, and changing workforce requirements.
Assist with workforce budgeting and headcount-planning activities where applicable.
Maintain workforce-planning documentation, assumptions, and procedures.
Identify recurring scheduling or capacity issues and recommend practical improvements.
Contribute to continuous improvement of forecasting, scheduling, and workforce-management processes.

Requirements

Previous experience in workforce planning, workforce management, forecasting, scheduling, resource planning, capacity planning, operations analysis, contact centres, BPO, or a related environment is preferred.
Strong analytical and numerical abilities.
Good understanding of workforce forecasting, scheduling, capacity, or resource-planning concepts.
Strong organisational and time-management skills.
Comfortable working with large spreadsheets, workforce data, schedules, and reports.
Good working knowledge of Microsoft Excel or similar spreadsheet applications.
Familiarity with formulas, pivot tables, lookups, data analysis, or similar Excel functionality is advantageous.
Ability to identify patterns, trends, variances, and relationships within operational data.
Strong attention to detail and commitment to data accuracy.
Good problem-solving and analytical-thinking abilities.
Ability to manage multiple forecasting, reporting, and planning priorities.
Good written and verbal communication skills.
Familiarity with WFM, scheduling, HR, contact-centre, or workforce-reporting platforms is advantageous.
Experience with Power BI or other reporting and business-intelligence applications is helpful but not essential.
General understanding of service levels, productivity, occupancy, shrinkage, adherence, or similar workforce metrics is beneficial.
Ability to explain analytical findings clearly to operational and non-technical stakeholders.
Comfortable working independently while collaborating across multiple business teams.
Relevant education, professional training, or equivalent practical experience will be considered.
Applicants who meet most, but not all, requirements are encouraged to apply.

Why Work With Us

Develop specialised expertise in workforce planning and workforce analytics.
Build valuable skills in forecasting, capacity planning, scheduling, reporting, and scenario modelling.
Work with operational data, workforce-management tools, and business-intelligence platforms.
Gain exposure to staffing strategy, headcount planning, and operational decision-making.
Collaborate with operations, HR, recruitment, finance, customer-service, and management professionals.
Strengthen Excel, data-analysis, reporting, and business-communication capabilities.
Contribute recommendations that improve staffing efficiency and workforce utilisation.
Gain experience supporting short-, medium-, and longer-term workforce requirements.
Participate in workforce-process and reporting improvements.
Build transferable experience for progression into Senior Workforce Planning Specialist, Senior Workforce Planning Analyst, Workforce Planning Team Leader, Resource Planning Manager, or Workforce Planning Manager positions.
Work within a professional, collaborative, and inclusive environment.

Pay: £2,750.00-£3,750.00 per month

Benefits:

Flexitime
Free fitness classes
Free parking
Health & wellbeing programme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

workforce planning specialist jobs in scotland

Workforce Planning Specialist

Workforce Planning Analyst

Senior Manager (Learning Specialist) - Workforce Transformation

Quality and Process Improvement Specialist

Transport Officer - Waverley Court

Sustainable Mobility Planners (Varying grades)

Talent Development Specialist

G2 Administrative Assistant (Hamilton)

Manager, Global Contact Centre (GCC) Delivery Manager, Global

ERP Transformation Specialist - Manager

Chief People Officer

Chief People Officer

Team Manager

Operations delivery lead - Pension

Peatland Action Project Officer

Senior Operations Manager

Project Manager

Senior Product Manager

Assistant Project Manger- Infrastructure Services

Territory Partner

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