Associate manager Work, Jobs in Sct (with Salaries)

ServiceNow Business Analyst, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- No experience needed
- In-person
- Communication skills
- Work from home
Sales Development Manager - Desk Based, Based anywhere in the UK
Ecolab Inc. —Glasgow
- Overtime
- Remote
- Customer service
- English
- Hotel
5d
Junior Investment Associate
RGH‑Global Limited —Edinburgh
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
Operations Manager
Ecolab Inc. —West Lothian
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Life insurance
5d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Glasgow
- Full-time
- English
- Analysis skills
- Business
13d
Operations Associate (Full-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
- Customer service
Quick apply
14d
Learning Manager
Amazon UK Services Ltd. —Dunfermline
- Full-time
- Bachelor's degree
- Team management
- Psychology
HR Officer
HRM Homecare Services —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Annual leave
Quick apply
Assistant Banking Manager, Edinburgh
Hampden Bank —Edinburgh
- Organisational skills
- Communication skills
- Banking
- Annual leave
- Employee assistance programme
Associate Project Manager
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
Consulting Associate
Biedrzycki Enterprise Consulting Ltd —Edinburgh
- £3,800 - £4,900 a month
- Full-time
- Writing skills
- Research
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Associate, Portfolio Coverage Team
Lloyds Banking Group —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
12d
Front of House Manager
Marriott International, Inc —Edinburgh
- Full-time
- Hotel
- Conflict management
- Organisational skills
- Employee discount
2d
Investment Accounting Project Manager - Associate
BlackRock Investments —Edinburgh
- Hybrid work
- Analysis skills
- Financial services
- In-person
- Work from home
6d
Operations Associate - Reconciliations / Risk Control
Morgan Stanley —Glasgow
- Full-time
- Banking
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Rutherglen
- £3,800 a month
- Full-time
- Sales
Quick apply
Associate, Portfolio Analytics & Reporting, PFS
BlackRock Investments —Edinburgh
- Hybrid work
- Bachelor's degree
- Organisational skills
- In-person
- Work from home
- Life insurance
Associate Project Manager
Boralex —Edinburgh
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
13d
Associate Project Manager
Turner & Townsend —Glasgow
- Full-time
- Management
- Engineering
- Business development
Quick apply
Key Account Manager
Ecolab Inc. —West Lothian
- Full-time
5d

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ServiceNow Business Analyst, Associate

BlackRock Investments -
Edinburgh

Apply Now

Job details

Benefits

Work from home

Qualifications

User stories
Requirement elicitation
IT service management
Business analysis
Process improvement
No experience needed
ServiceNow
Business requirements
Communication skills

Full job description

Location: Edinburgh, Scotland Team: Technology Product Job Requisition #: R260238 Date posted: Aug. 03, 2026

Job description

About this role

We are looking for a curious, collaborative ServiceNow Business Analyst to join our growing ServiceNow CoEI team. Our work exists where people, process, and technology converge, supporting teams across the enterprise to deliver effective, scalable ServiceNow solutions.

In this role, we work closely with business collaborators and technical teams to understand challenges, build requirements, and convert business needs into clear, actionable ServiceNow outcomes. You will play an important part in supporting continuous improvement initiatives while ensuring alignment with our ServiceNow platform strategy, standards, and ways of working.

Key Responsibilities

Partner with business groups and implementation teams to capture, clarify, and document requirements for ServiceNow improvements, integrations, and new capabilities
Transform business needs to functional requirements, user stories, and acceptance criteria
Ensure solutions align with ITSM processes, CSDM, CMDB standards, and ServiceNow guidelines
Build positive relationships with business users, product managers, developers, and delivery teams
Communicate clear, timely updates on progress, risks, and dependencies to technical and non‑technical audiences
Identify and recommend improvements to workflows, intake processes, and reporting
Support alignment between day‑to‑day BAU delivery and strategic platform objectives
Assist with test definition, UAT coordination, and validation to ensure solutions meet agreed requirements

Required experience

4+ years’ experience in Business Analysis or Enterprise Service Management
Hands‑on experience working with the ServiceNow platform and modules
A proven understanding of ITSM processes (Incident, Problem, Change, Request/Catalogue, Knowledge Management)
Confidence handling changing priorities in a dynamic environment
Strong written and verbal communication skills

Preferred experience (but not required)

ServiceNow Certified System Administrator (CSA) or Implementation Specialist
Familiarity with ITIL, CSDM, and CMDB guidelines
Experience supporting both BAU and strategic ServiceNow initiatives

Why join us

You will join a high‑impact team delivering enterprise‑scale ServiceNow capabilities, working at the intersection of technology, people, and process. The role offers the opportunity to contribute to the ongoing evolution of the ServiceNow platform and delivery practices, while collaborating with global teams and senior partners in a supportive and inclusive environment.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance (opens in new window) on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com (opens in new window). We also encourage you to get to know us on LinkedIn (opens in new window), Instagram (opens in new window), YouTube (opens in new window), X (opens in new window), and TikTok (opens in new window).

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

Job Requisition #
R260238

Apply Now

Refine Your Search

associate manager jobs in sct

ServiceNow Business Analyst, Associate

Sales Development Manager - Desk Based, Based anywhere in the UK

Junior Investment Associate

Operations Manager

Operations & Logistics Internship, Amazon Logistics

Operations Associate (Full-Time) - Multrees Walk, Edinburgh

Learning Manager

HR Officer

Assistant Banking Manager, Edinburgh

Associate Project Manager

Consulting Associate

Associate, Portfolio Coverage Team

Front of House Manager

Investment Accounting Project Manager - Associate

Operations Associate - Reconciliations / Risk Control

JUNIOR SALES ADVISOR

Associate, Portfolio Analytics & Reporting, PFS

Associate Project Manager

Associate Project Manager

Key Account Manager

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