Senior customer service representative Work, Jobs in Sct (with Salaries)

Business Improvement Officer
NHS Scotland —Perth
- £43,231 - £52,679 a year
- Communication skills
2h
Graduate Sales Development Representative - Glasgow
Leyton —Glasgow
- Hybrid work
- Tax experience
Customer Assistance Representative - Nairn
Enterprise Mobility —Inverness
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
10d
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
11d
Catering Assistant
NHS Scotland —Melrose
- £26,696 - £28,988 a year
6d
Senior Sales Representative - Timber & Building Merchants
Kelvin Timber East —Glasgow
- £27,420 - £32,000 a year
- Full-time
- Bilingual
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
13d
Venue Sales Representative
Octopus Energy Group —Edinburgh
- £26,300 a year
- Weekend availability
- IT
Quick apply
V. Dockings Project Manager
V.Group —Aberdeen
- Travel
Head of Strategic Resourcing and People Operations
Companies House —Edinburgh
- £74,089 - £80,300 a year
- Full-time
- Management
- Presentation skills
- Travel
- Annual leave
6d
Digital Marketing Manager - Glasgow
Matthew Algie —Glasgow
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Marketing
- Analysis skills
- Free parking
- Annual leave
12d
Head of Hospitality - Food & Beverage
Filmhouse —Edinburgh
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
Field Sales Representative
Octopus Energy Group —Glasgow
- £26,300 a year
- Weekend availability
- In-person
- Referral programme
Quick apply
Spares Sourcing Manager
Hewlett Packard Enterprise —Erskine
- £92,600 - £213,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Sales Manager
Graham Hygiene Services Limited —Scotland
- From £40,000 a year
- Full-time
- Sales
- IT
- Leadership
- Free parking
- Referral programme
Quick apply
HR Digital Senior Manager
Wood Mackenzie Limited —Edinburgh
- Management
- Human resources
Quick apply
Facilities Manager
Equans —Bellshill
- Full-time
- Maintenance
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Global Systems Manager (Sustainability)
Weir Group —Glasgow
- Full-time
- Data analysis skills
- Travel
- IT
FS Representative - I & C
TransCanada Turbines —Glasgow
- Programmable logic controllers
- Travel
- Free parking
- Annual leave
Quick apply
5d
Healthcare Support Worker
NHS Scotland —Dunfermline
- £29,103 - £31,409 a year
- Hospital
- Customer service
- IT
14d
Assistant Store Manager - Aberdeen
Oak Furnitureland —Aberdeen
- £41,353 - £44,575 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
13d

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senior customer service representative jobs near sct

Business Improvement Officer

NHS Scotland -
Perth

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Job details

£43,231 - £52,679 a year
2 hours ago

Qualifications

Communication skills
PRINCE2 Certification

Full job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Perth and Kinross Health and Social Care Partnership Business Improvement Team is looking for a customer focused individual for this role, providing project management and business/performance information support across a varied range of activities and systems.

The Team is high performing, innovative and constantly looking to challenge the status quo and do things better. This role presents an excellent opportunity to contribute to the delivery of health and social care services at a time of significant change and innovation.

You will be supporting teams and services throughout the Health and Social Care Partnership to improve the service provided to services and patients.

Although based within our offices in Perth, the successful postholder will predominantly be working remotely but digitally connected to the Team.

The successful candidate will be expected to:

Provide advice and guidance using business improvement techniques and methodologies including “PRINCE2”, and “AGILE” across a range of programmes.
Provide business and change analysis expertise, identifying and defining solutions that will lead to transformational change and business/service improvement.
Carry out the role of Project Manager for business and improvement initiatives by producing and contributing to the development of business cases, improvement plans, Project Initiation Documents (PIDs) and ensuring projects are delivered on time and within the allocated resource.
Ensure project methodologies and governance are applied for all formulated projects and include identification of risk, assessment of recourse/budget requirements.
Ensure that systems are in place to identify, monitor and track benefits arising from business improvement initiatives.
Be responsible for the collection and analysis of performance information for a number of stakeholders.
Contribute and provide support and co-ordination of the production of Strategic Plans as well as internal and externally published reports.
Support services with the preparation and implementation of their performance frameworks, preparing and analysing statistical information to support operational and strategic decision making.
Analyse and review data to produce reports outlining progress and recommendations for the Integration Joint Board and associated Committee(s), Senior/Executive Management and individual service management teams.
Support Service Managers and Team Leaders in the delivery of business improvement by carrying out business process re-engineering through process mapping analysis, consultation and data collection.
Design, develop and deliver presentations and materials at SMT, projects boards, seminars and workshops.
Proactively maintain an up-to-date awareness of the relevant legislative and regulatory changes which affect and impact on service delivery, particularly in respect to public reporting requirements.

Please note, we are currently unable to offer sponsorship for this post.

Skills & Experience Required

The successful postholder must have the ability to work independently to achieve desired productivity. In doing so the postholder will be supporting teams and services throughout the Health and Social Care Partnership to improve the service provided to services and patients.

Are you an individual with a desire to improve services?

Do you have excellent communication skills?

Do you have the skills and knowledge to work with a broad range of stakeholders to support business improvement, performance management processes and structures, collect and analyse data, challenge information and current processes in an already high performing organisation?

If so, we would welcome an application from you.

You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.

We would love to hear from you and would encourage you to get in touch with Laura DiMichele-Ross, Team Leader - Business Improvement & Transformation at [email protected] to find out more.

Hours of Work: 36 per week.

Please apply through My Job Scotland using the following link:

Business Improvement Officer - 2 Posts, 2 High Street, Perth - PKC13816 | Perth and Kinross Council | myjobscotland or https://myjobscotland.gov.uk/476504

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

Apply Now

Refine Your Search

senior customer service representative jobs in sct

Business Improvement Officer

Graduate Sales Development Representative - Glasgow

Customer Assistance Representative - Nairn

Customer Contracts Manager

Catering Assistant

Senior Sales Representative - Timber & Building Merchants

Venue Sales Representative

V. Dockings Project Manager

Head of Strategic Resourcing and People Operations

Digital Marketing Manager - Glasgow

Head of Hospitality - Food & Beverage

Field Sales Representative

Spares Sourcing Manager

Sales Manager

HR Digital Senior Manager

Facilities Manager

Global Systems Manager (Sustainability)

FS Representative - I & C

Healthcare Support Worker

Assistant Store Manager - Aberdeen

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