Success manager Work, Jobs in Sct (with Salaries)

Customer Success Manager
Volaris Group Inc. —Scotland
- £40,000 - £50,000 a year
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Work from home
- Sick pay
Customer Success Manager
Spire Global —Glasgow
- Hybrid work
- Sales
- Salesforce
- English
- Employee stock purchase plan
- Annual leave
6d
Customer Success Manager
LEAP Legal Software —Glasgow
- £48,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Success Manager
Mindbody —Edinburgh
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Account Manager, Renewables
Hitachi —Scotland
- Full-time
- Remote
- Sales
- Engineering
- Business development
- Flexible schedule
13d
Solutions Key Account Manager - Health, Corporate & Performance (Scotland)
Technogym —Glasgow
- CRM software
- Sales
- Marketing
- Health & wellbeing programme
- Employee assistance programme
Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Livingston
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - North Wales - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Scotland
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Client Services Manager
Kew Demand Business Services —Glasgow
- £3,200 - £3,800 a month
- Full-time
- Marketing
- English
- Microsoft Office
- Free parking
Quick apply
8d
Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Edinburgh
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Account Manager, Renewables
Hitachi Rail —Scotland
- Full-time
- Remote
- Sales
- Engineering
- Business development
- Flexible schedule
13d
Customer Success Manager
Spire —Glasgow
- Hybrid work
- Sales
- Salesforce
- English
- Employee stock purchase plan
- Annual leave
6d
Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stirling
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Account Manager
Berlin Packaging —Scottish Borders
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Free parking
- Annual leave
Key Account Manager
Synmatch AI —Scotland
- Sales
- Travel
- Communication skills
- Referral programme
Inside Sales Manager (Remote / Hybrid)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Business Development Manager (BDM) - Glenrothes - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Glenrothes
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Account Manager
Safetykleen —Stirling
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Sales Manager - Weather & Climate (EMEA & APAC)
Spire —Glasgow
- Remote
- Sales
- English
- Business development
- Employee stock purchase plan
- Annual leave
Business Development Manager (BDM) - Paisley - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Dundee
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply

I want to receive the latest job alerts for success manager in sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

success manager jobs near sct

Business Development Manager jobs in Stirling

Key Account Manager jobs in Glasgow

Business Development Manager jobs in Livingston

Customer Success Manager jobs in Glasgow

Business Development Manager jobs in Dundee

Business Development Manager jobs in Edinburgh

Account Manager jobs in Scotland

Business Development Manager jobs in Scotland

Customer Success Manager jobs in Scotland

Customer Success Manager jobs in Edinburgh

Key Account Manager jobs in Scotland

Sales Manager jobs in Glasgow

Business Development Manager jobs in Sunderland

Business Development Manager jobs in Suffolk

Business Development Manager jobs in Northern Ireland

Junior Business Analyst jobs in Manchester

Marketing Manager jobs in Kingston Upon Hull

Business Development Manager jobs in Nantwich

Key Account Manager jobs in Bristol

Site Manager jobs in Liverpool

Customer Success Manager

Volaris Group Inc. -
Scotland

Apply Now

Job details

Full-time
£40,000 - £50,000 a year

Benefits

Company pension
Work from home
Discounted gym membership
Private medical insurance
Sick pay

Qualifications

Sales
Marketing
Bachelor's degree
Product development
AI
Business
Account management
Communication skills

Full job description

Job Summary:

Role: Customer Success Manager
Hours: Full Time, 37.5 (we are open to discussions around flexibility)
Location: Scotland, Remote
Salary: £40,000 - £50,000 DOE
Holidays: 32 including bank holidays, increasing to 34 after 1 year's service
Pension: 5%
Other Benefits: Life Assurance, Private Healthcare, Generous Discretionary Bonus Scheme, Company Sick Pay, Family Friendly Policies, Paid In Person Social Events.

Job Description:

Main duties include but are not limited to: Job Description:

What does the Company do?

DRAMS provides bulk inventory and distillery warehouse management software designed to meet the unique requirements of maturing spirit producers. Our systems are used by a number of high-profile UK and international companies including Suntory Global Spirits, Bacardi, Campari, Wm Grant & Sons, Whyte & Mackay and Glenmorangie.

We are part of Volaris Group, a global group of vertical market software businesses, offering the stability of a larger organisation alongside the agility of a close-knit specialist team.

What is unique about the role/ Company?

We understand that building a truly unique and dedicated system requires a diverse team of talented individuals to make it happen. At DRAMS, we put our people first, creating an environment where everyone feels valued, empowered, and supported. As a remote-first organisation, we offer opportunities for personal and professional growth, guided by transparent and approachable leadership. With our unique industry position and commitment to innovation and customer-centricity, DRAMS Software is a place where your career can thrive.

You’ll enjoy excellent benefits including:

Competitive base salary + a market-leading discretionary bonus
Remote-first working
32 days holiday (including flexible bank holidays), increasing to 34 after 1 year
Progressive parental leave policies
Company sick pay, private healthcare insurance + virtual GP, wellbeing support (incl. discounted gym memberships), life assurance, & income protection
5% employer pension contribution
Regular in-person team events
Funded training and development programs
Work from home office equipment allowance

We believe in fostering each other’s strengths and trusting each other to deliver great results, no matter where you’re based. With 30 colleagues working remotely and in hybrid roles across the UK, we’ve built a comprehensive on-boarding process to set you up for success. You’ll not only get the opportunity to make a key contribution to the way we run our business locally, but we also form part of the global Volaris Group which means you’ll be able to navigate your future career within the wider group too – the best of both worlds we think!

What will I be doing day-to-day?

As a Customer Success Manager (CSM), you will play a key role in driving customer satisfaction, retention, and growth. Your primary responsibility will be to build strong relationships with our customers, ensuring they maximize the value of our software solutions. Through proactive engagement, you will help customers achieve their business goals, providing insights, guidance, and best practices.

The CSM will be integral to our revenue growth strategy by identifying opportunities for upsell and expansion. By deeply understanding our customers’ operations, challenges, and goals, you will work collaboratively with internal teams to enhance the customer experience and ensure long-term success. To be successful, you must develop a strong understanding of our software products and how they are used within our target market.

Main duties include but are not limited to:

Customer Relationship Management

Build and maintain strong, long-term relationships with customers, ensuring high satisfaction and retention.
Serve as a trusted advisor, guiding customers on how to maximise the value of our software.
Proactively engage with customers to identify challenges, provide solutions, and drive product usage.
Monitor customer engagement health scores, usage data, and feedback to proactively address risks.
Collaborate with Sales, Product, and Support teams to ensure seamless customer experience.
Advocate for customers internally, influencing product development and enhancements based on feedback.
Conduct regular check-ins, business reviews, and training sessions with customers (international travel will be required on a regular basis).
Encourage customer participation in feedback surveys, product workshops, and user group events.
Maintain an in-depth awareness of our products, services, industry trends and competitive landscapes.
Maintain detailed and up-to-date customer account plans, activities and pipeline in Salesforce and other CRM tools.

Sales & Growth Opportunities

Identify upsell and expansion opportunities by understanding customer needs and business objectives.
Track and manage sales pipeline activity to ensure targets are met.
Prepare and deliver sales presentations and product demonstrations.
Collaborate with marketing teams to develop campaign strategies and collateral.
Prepare accurate sales documentation, quotes, and proposals.

Role skills and technical competencies:

Required

Bachelor’s degree in business, marketing, or a related field.
5+ years’ experience in a Customer Relationships/Account Management role.
Passion for building strong customer relationships and delivering value.
Ability to recognise revenue opportunities and align customer needs with business growth strategies.
Experience analysing customer usage data to identify trends and areas for improvement.
Familiarity with distilling, manufacturing, or production processes is a plus.
Ability to manage multiple customers, projects, and priorities efficiently.
Proficiency in CRM tools (i.e., Salesforce, HubSpot, etc.).
Working knowledge of marketing and sales principles.
Excellent written and conversational communication skills.
Adept at working with cross-functional teams to exceed customer expectations.
Working knowledge of leveraging AI to improve Customer Experience.

Reporting to:

Professional Services Manager

Worker Type:

Regular

Number of Openings Available:

Apply Now

Refine Your Search

success manager jobs in sct

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Account Manager, Renewables

Solutions Key Account Manager - Health, Corporate & Performance (Scotland)

Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager (BDM) - North Wales - Circa 41k Package- 53k OTE Uncapped

Client Services Manager

Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped

Account Manager, Renewables

Customer Success Manager

Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped

Account Manager

Key Account Manager

Inside Sales Manager (Remote / Hybrid)

Business Development Manager (BDM) - Glenrothes - Circa 41k Basic - 53k OTE Uncapped

Account Manager

Sales Manager - Weather & Climate (EMEA & APAC)

Business Development Manager (BDM) - Paisley - Circa 41k Basic - 53k OTE Uncapped

I want to receive the latest job alerts for success manager in sct

Related Searches

Explore jobs in more locations

Role skills and technical competencies:

Required

Reporting to:

Jobseeker tools

Employer Tools

Browse

Stay Connected