It service desk Work, Jobs in Seaton, Nth (with Salaries)

Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
- Communication skills
Onsite Desktop Service Engineer
Xeretec Office Systems Ltd —Leicester
- £30,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
3d
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme
IT Service Lead Engineer
HBP Group —Peterborough
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
Quick apply
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Bachelor's degree
- Travel
- No travel
2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Training & development
- Communication skills
- Annual leave
Quick apply
2d
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- Communication skills
- Employee assistance programme
IT Project Engineer
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
IT Service Delivery Manager
Yusen Logistics (UK) —Northampton
- Full-time
- Microsoft Powerpoint
- English
- Continuous improvement
13d
Technical Standards Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Group Junior Network Engineer
Topps Tiles —Leicester
- Continuous improvement
- Travel
- Training & development
- Free parking
- Employee discount

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Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
Answering telephone calls from end users in a courteous and professional manner. Logging and responding to Incidents and Requests via the Service Desk Ticket…
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
Either way, you combine enough technical understanding to read a ticket and judge it properly with the organisation and persistence to keep a busy desk moving.
£30,000 - £40,000 a year
Quick apply

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it service desk jobs near seaton, nth

Service Desk Analyst (4 Month Contract)

Taylor Rose -
Peterborough

Apply Now

Job details

Fixed term contract

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Computer repair
Inbound customer enquiry call handling
Incident management
Stakeholder liaison
Incident queue management
User account provisioning
Ticket management
Internal department liaison
User account management
Computer hardware
Technical support incident logging
ServiceNow
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Active Directory

Full job description

This role involves but is not limited to:

Logging and responding to Incidents and Requests via the Service Desk Ticket system in a timely manner.
Liaising with resolving areas as appropriate to ensure speedy resolutions to queries and issues raised by users.
Working to agreed processes, procedures, service levels and guidelines to deliver an efficient service to end users
Answering telephone calls from end users in a courteous and professional manner
Maintaining and supporting PCs, laptops and telephony system.
Supporting and troubleshooting core software products including Microsoft 365, Active Directory, Citrix and case management systems
Undertaking Starters, Leavers, and User account updates and administration in accordance with agreed processes.
Providing advice and guidance to end users on IT-related matters.

Requirements:

Customer Service skills
Microsoft 365, Active Directory and Citrix desktop administration
Working knowledge of service desk ticketing tools such as ServiceNow or ManageEngine
Ability to troubleshoot common hardware and software issues and find solutions
Ability to meet deadlines and adjust to changing priorities
Ability to quickly gain new skills and knowledge when faced with new challenges
Ability to work independently as well as part of the Service Desk team
Ability to work well under pressure
Excellent verbal and written communication

Company Core Values:

Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
Integrate: Bring together people and systems into a cohesive force
Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

Apply Now

Refine Your Search

it service desk jobs in seaton, nth

Service Desk Analyst (4 Month Contract)

Onsite Desktop Service Engineer

IT Service Desk Analyst

IT Service Lead Engineer

Service Desk Co-ordinator

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

2nd Line Engineer

Support Engineer 2nd Line

IT Service Desk Specialist

IT Project Engineer

Senior IT Support Engineer

Help Desk Engineer

IT Service Delivery Manager

Technical Standards Manager

Group Junior Network Engineer

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