Charity services coordinator Work, Jobs in Sedgefield, Dur (with Salaries)

Wedding and Events Coordinator
Hooked-on Group —Newcastle upon Tyne
- £33,000 - £34,000 a year
- Full-time
- Hospitality
- Organisational skills
- Restaurant
- Free parking
- Health & wellbeing programme
Quick apply
1d
Aspiring Professionals Programme Coordinator (Newcastle)
The Social Mobility Foundation —Newcastle upon Tyne
- £26,660 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- University
- Annual leave
- Flexitime
Quick apply
5d
Inpatient Bookings Coordinator
Nuffield Health —Newcastle upon Tyne
- £25,038 a year
- Full-time
- Employee discount
- Gym membership
4d
Activities Coordinator - Ingleby - 30 Hours Per Week
Hill Care —Stockton-on-Tees
- From £12.71 an hour
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Wellbeing Coordinator
Advinia Healthcare —Langley Park
- £13.45 an hour
- Part-time
- Paid training
- Referral programme
Quick apply
2d

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Wedding and Events Coordinator

Hooked-on Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£33,000 - £34,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Discounted or free food
Company pension
Company events
Employee discount
Flexible schedule
On-site parking

Qualifications

Hospitality
Upselling
Organisational skills
Restaurant experience
A Level
Time management

Full job description

RESERVATIONS, WEDDING & EVENTS CO-ORDINATOR

THE COMPANY

Hooked-on Group, the management company behind Blackfriars Restaurant, Hinnies Restaurant and Dobson & Parnell on Newcastle's vibrant Quayside, is recruiting for a Reservations and Events Coordinator to join our sales team

BENEFITS

· Flexible working hours- we want you to have a work-life balance too

· Staff discount at all the restaurants in our group

· Company Pension Scheme & Wellbeing support

· 28 days holiday entitlement including bank holidays

· The opportunity to work for a well-respected restaurant group where people development is at the heart of our culture

· An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future

· Meals on duty

THE JOB

We are looking to employ an enthusiastic, talented individual to liaise with customers across our three restaurants. The winning candidate will have a fantastic telephone voice, share a passion for the hospitality industry, have a friendly personality and great attention to detail. This is a key role within the company, being the first point of contact for many customers. The role requires great organisational skills and the ability to work well under pressure. A minimum of one year's experience in hospitality, wedding & events and administration is essential.

KEY RESPONSIBILITIES

· Managing the Group reservations operation across all venues, ensuring all enquiries are handled professionally, efficiently and in a timely manner.

· Coordinating wedding, private dining and event enquiries from initial enquiry through to confirmation, ensuring an exceptional guest experience throughout the booking journey.

· Maximising the use of our online booking systems, driving reservations and revenue across all restaurants, event spaces and activities within the Group.

· Proactively identifying opportunities to upsell and maximise sales for weddings, events, private dining and restaurant bookings.

· Responding to all guest enquiries via telephone, email, website and social media channels, maintaining high standards of customer service.

· Managing event and wedding administration, including preparing proposals, contracts, function sheets and event documentation.

· Processing deposits, payments, vouchers and gift cards, ensuring all transactions and records are accurately maintained.

· Handling charity requests, donation enquiries and community partnership requests in line with company procedures.

· Maintaining an up-to-date knowledge of all menus, packages, promotions, events, marketing campaigns and printed materials across the Group.

· Liaising closely with restaurant management teams, chefs and operational departments to ensure seamless delivery of weddings, events and special occasions.

· Supporting the promotion of the Hooked-on Group through engagement with guests across social media platforms and assisting with event-related marketing activity where required.

· Maintaining accurate customer records within reservation and CRM systems and ensuring compliance with data protection requirements.

· Assisting with venue show rounds, wedding appointments and client meetings to convert enquiries into confirmed bookings.

WHY COME WORK FOR US

Staff are the core of our business and our most valued asset. We look for people with a positive attitude, friendly personality and a genuine passion for delivering exceptional customer service. In return, we offer plenty of training, lots of opportunities to show initiative and a friendly team-work atmosphere. We invest in our staff and help them learn the skills necessary to progress within our teams. Your career matters to us; we’re extremely proud of our progression stories

Pay: £33,000.00-£34,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

charity services coordinator jobs in sedgefield, dur

Wedding and Events Coordinator

Aspiring Professionals Programme Coordinator (Newcastle)

Inpatient Bookings Coordinator

Activities Coordinator - Ingleby - 30 Hours Per Week

Wellbeing Coordinator

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