Delivery manager Work, Jobs in Seer Green, Bkm (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Out of Hours Regional Team Manager
Lanes Group —Slough
- Weekend availability
- Microsoft Office
- Team management
- Phone etiquette
Quick apply
3d
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
20h
Service Delivery Manager
Wilson James —Luton
- £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
- Annual leave
- Employee discount
7d
Delivery Manager
Harrow Council —Harrow
- £42,414 - £54,843 a year
- Project management
5d
Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
6d
Store Manager
Aldi —Guildford
- £52,910 - £69,000 a year
- Management
- Time management
Agile Delivery Manager
Reward Gateway —London
- £78,000 - £83,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Software development
- Agile
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Service Delivery Manager
Natilik —London
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Delivery Manager
NewsUK —London
- Hybrid work
- APIs
- AI
- Employee assistance programme
- Employee discount
7d
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
22h
Senior Delivery Manager
Scrumconnect Consulting —Staines-upon-Thames
- Agile
- IT
- Leadership
Delivery Manager
GFT Technologies SE —London
- Hybrid work
- Leadership
- Banking
Senior Delivery Manager
Simple Machines —London
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Software development
Quick apply
Delivery Manager III
RELX —London
- Full-time
- Agile
Senior Delivery Manager
Sage —London
- £67,000 - £78,000 a year
- Hybrid work
- PMP
- Continuous improvement
- Agile
- Annual leave
6d
Service Delivery Manager
Johnson Controls —Sunbury
- Full-time
- Management
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
3d
Service Delivery Manager
FluidOne —Camberley
- Full-time
- Analysis skills
- Computer networking
- Employee assistance programme

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Customer Success Manager

SwiftXccess
London

Apply Now

Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

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delivery manager jobs in seer green, bkm

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