Phone operator Work, Jobs in Seething, Nfk (with Salaries)

Part-Time Customer Service Advisor
RCP Parking Ltd —Norwich
- £13.64 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Goods Processing and Logistics Operator
Norwich Instrument Services Ltd —Norwich
- From £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
7d
Maintenance Assistance
Acteon Group Ltd. —Great Yarmouth
- Full-time
- Maintenance
- Travel
- Time management
14d
Offshore Service Technician
Acteon Group Ltd. —Great Yarmouth
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d

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Goods Processing and Logistics Operator
Norwich Instrument Services Ltd —Norwich
JOB ROLE NOTES*: We require a diligent administration office support person to assist with all inbound and outbound items. £22,568 for those aged 18-20.
From £26,436 a year
Quick apply
7d
Forklift Operator (Waste & Recycling) (Full time , 5 days per week)
Bolton Bros. Ltd —Ipswich
Must hold a full current car or motorcycle licence and have own transport due to location and working hours. Work closely with the Weighbridge team to support…
£679.10 a week
Quick apply
8d

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phone operator jobs near seething, nfk

Part-Time Customer Service Advisor

RCP Parking Ltd
Norwich

Quick apply

Job details

Permanent | Part-time
£13.64 an hour

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Administrative experience
Data entry
IT
Customer support
Phone etiquette
Communication skills

Full job description

Job overview:

RCP Parking is one of the UK’s leading family run car park operators, with over 30 years of experience and a reputation built on quality, efficiency and customer focus. Our ethos is simple: every car park is a valuable asset, and every team member plays a key role in our success.

At RCP, we set the BAAR, and we set it high: Bold, Agile, Authentic, and Respectful. These values guide everything we do and shape the way our teams collaborate, innovate, and deliver exceptional results.

We are looking for a friendly, organised and customer-focused administrator to help us deliver excellent service to our customers. Working as part of a team and reporting into the Compliance Manager, this role focuses on being a first point of contact for customer phone calls and emails.

The role is based at our Head Office in Norwich (NR6), working on a 4 on/4 off rota basis, covering the following shifts:

Monday - Friday 12:00pm-8:00pm
Saturday - Sunday - 8:00am-6:00pm

What you will be doing for us:

Provide administrative support to the Customer Resolution function, ensuring accurate and timely handling of customer queries, Parking Charges, and appeals
Assist in the ongoing monitoring of lone-working safety processes, including out-of-hours oversight to support compliance
Act as a first point of contact for customer enquiries, delivering a professional and consistent customer experience across all interactions and escalating to the appropriate team
Carry out general administrative duties such as scanning in documents and uploading files to internal platforms

What we are looking for:

Essential:

Previous experience in an administrative, customer service, or customer support role within a fast-paced environment (or strong transferable administrative experience)
Excellent attention to detail with a high level of accuracy in record-keeping
Strong written and verbal communication skills with the ability to engage effectively across all levels
Ability to handle sensitive and confidential information appropriately in line with GDPR and relevant legislation
Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, Teams) and experience using internal systems

Desirable:

Experience within Car Park Operations or a multi-site operational environment, or familiarity with similar regulated operational settings

What you will receive:

Competitive hourly rate of £13.64 per hour
20 days holiday
Additional day off for your birthday each year
Top Tier Package with Perkbox, our Reward, and Recognition Platform
Fantastic Wellbeing and Employee Assistance Programme provided by Canada Life
Life assurance cover scheme with Canada Life
Group Pension scheme
Free parking with RCP across the UK
Continuous development environment
Great Places to Work Certified (2024/2025, 2025/2026, 2026/2027)
Living Wage Foundation Member

Equal Opportunities:

We are committed to recruiting individuals on merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.

To discuss this role in more detail or to apply please visit our website www.rcpparking.com or contact our friendly HR team on 01603 598788 or by email [email protected]

Pay: £13.64 per hour

Benefits:

Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Work Location: In person

Quick apply

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phone operator jobs in seething, nfk

Part-Time Customer Service Advisor

Goods Processing and Logistics Operator

Maintenance Assistance

Offshore Service Technician

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