Community assistant Work, Jobs in Sefton, Msy (with Salaries)

Family Service Assistant
Ronald McDonald House —Birkenhead
- £24,500 a year
- Temporary
- Computer skills
- Communication skills
Quick apply
M-RIC Research Assistant – Clinical Trials Support
University of Liverpool —Liverpool
- £33,951 - £38,784 a year
- University
6d
Clubhouse Assistant
Vibora Liverpool —Liverpool
- £12.71 an hour
- Part-time
- Serving
- First Aid Certification
- Front desk
Quick apply
Sales Assistant
Footasylum —Liverpool
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
5d
Receptionist
Formby Manor Care Home —Liverpool
- £12.75 an hour
- Part-time
- Front desk
- Time management
- Paid training
- Annual leave
Quick apply
1d
Care Assistant
Cera Care —Sefton
- £12.71 - £13.21 an hour
- Weekend availability
- No experience needed
- Annual leave
- Employee assistance programme
Apprentice Bereavement Services Assistant
Sefton Council —Sefton
- Full-time
Customer Supporter
Sanctuary Supported Living —Chester
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Key Time Sales Assistant
Schuh —Liverpool
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
5d
LFCW Kit Operations Assistant - Casual
Liverpool Football Club —Liverpool
- Microsoft Word
- Analysis skills
- Organisational skills
4d
Sales Assistant 20 Hours
The Entertainer —Liverpool
- £11.15 - £12.71 an hour
- Temporary
- Customer service
- Merchandising
Quick apply
General Merchandise Assistant
Sainsbury's —Wirral
- £13.23 an hour
- Merchandising
- Employee assistance programme
- Employee discount
6h
Recreational Assistant
Edu-Lettings UK Ltd —Liverpool
- Up to £12.71 an hour
- Part-time
- Management
- Front desk
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Online Assistant
Sainsbury's —Liverpool
- £13.23 an hour
- Part-time
- Employee assistance programme
- Employee discount
2h
Receptionist & Admin Assistant
Sefton Council —Bootle
- £25,583 - £25,989 a year
- Full-time
- Front desk
6d
Legal Assistant
Knowsley Council —Knowsley
- £37,280 - £39,152 a year
- Full-time
- Hybrid work
- Flexible schedule
3d
Research Assistant
University of Liverpool —Liverpool
- £33,951 - £38,784 a year
- Full-time
- Research
12d
Care Assistant
Orchard Healthcare Group —Thornton
- £12.71 - £12.96 an hour
- Part-time
- Serving
- Cleaning
- Employee assistance programme
Quick apply
Front of House Assistant | Reel Chorley
Reel Cinemas —Chorley
- £8.00 - £12.71 an hour
- Customer service
- No experience needed
- Cash handling
- Employee discount
- Flexible schedule
Quick apply
Pre Litigation - Personal Injury Fee Earner
Bond Turner —Liverpool
- From £25,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply

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Family Service Assistant

Ronald McDonald House -
Birkenhead

Quick apply

Job details

Temporary | Part-time
£24,500 a year

Qualifications

Shift management
Microsoft Office Suite
Email software
Health and safety inspection
Housekeeping coordination
Computer skills
Safeguarding procedures
Incident log maintenance
Communication skills

Full job description

Job Purpose

The Family Services Assistant helps deliver a safe, supportive and welcoming environment for families staying at Ronald McDonald House (RMH). As the onshift lead, the Family Services Assistant oversees the daytoday running of the House, upholds RMH standards and values, and supports families through emotionally challenging circumstances.

This role combines family-facing support with operational oversight, safeguarding awareness and responsibility for maintaining high standards across the House. The Family Services Assistant provides consistent, compassionate support, working within professional boundaries and agreed escalation pathways.

Role Scope & Key Relationships

Onshift, the Family Services Assistant leads House operations and firstline risk management within policy and agreed escalation routes. Key relationships include families, Housekeeping and volunteers, the Family Services team, the Family Service Manager or Deputy Family Service Manager, and relevant hospital partners and suppliers/contractors.

Key Responsibilities

1. Shift Leadership & Operational Oversight

Lead the House on shift as the responsible point of contact, ensuring safe, smooth operations and a high-quality family experience.
Make day-to-day operational decisions in line with RMH policies, ensuring standards and procedures are followed, and escalate to the Deputy Family Service Manager or Family Service Manager as required.
Complete shift handovers and maintain accurate logs/reports to support continuity, compliance and service improvement.

2. Family Services & Wellbeing

Welcome families, provide House tours and offer practical day-to-day support throughout their stay.
Build positive, professional relationships with families, responding sensitively to distress and using agreed escalation routes when additional support is needed.
Maintain confidentiality at all times and uphold safeguarding principles in line with policy.

3. Safeguarding & Incident Response

Be the first point of contact for safeguarding concerns, incidents, emergencies or conflict situations on shift, responding calmly, prioritising safety and escalating in line with RMH procedures.
Record and report incidents promptly and accurately, sharing relevant information with senior staff.

4. House Standards, Safety & Compliance

Conduct routine health and safety checks, addressing or reporting hazards to maintain a safe environment.
Ensure rooms, communal areas and facilities are clean, well-maintained and welcoming; report issues and help coordinate repairs.
Support compliance with House policies and procedures, including hygiene, security and access/visitor processes.

5. Volunteer Coordination & Community Engagement

Coordinate and support volunteers during shifts and assist with family activities/events that foster community and connection.
Represent RMH values and culture, promoting a positive, inclusive and respectful House environment.

6. Housekeeping & Operational Support

Coordinate shift priorities with the housekeeping team to ensure rooms and communal areas are prepared to standard.
Support housekeeping and operational tasks as required (e.g., laundry, room turnaround and restocking), and monitor stock levels.

Person Specification

Experience & Knowledge

Experience of working in a customer service, hospitality, health, social care or similar people-facing environment.
Experience of working with people in emotional distress and ability to respond with empathy and professionalism.
Understanding of confidentiality and safeguarding (training can be provided) and confident using IT systems (e.g., email, booking/record systems, Microsoft Office).

Skills & Competencies

Strong interpersonal and communication skills, with the ability to support families in emotionally challenging situations.
Confident decisionmaker with the ability to remain calm under pressure.
Ability to manage competing priorities and work independently during shifts.
Practical, handson approach with excellent attention to detail.
Ability to maintain professional boundaries and handle sensitive information appropriately.
Act as a role model for RMH values, demonstrating compassion, professionalism and inclusive behaviour at all times.

Additional Requirements

Able to work a shift pattern, including evenings, weekends and bank holidays, as required by the service
Safer recruitment checks: Appointment will be subject to satisfactory references and required pre-employment checks, including a DBS.

Quick apply

Refine Your Search

community assistant jobs in sefton, msy

Family Service Assistant

M-RIC Research Assistant – Clinical Trials Support

Clubhouse Assistant

Sales Assistant

Receptionist

Care Assistant

Apprentice Bereavement Services Assistant

Customer Supporter

Key Time Sales Assistant

LFCW Kit Operations Assistant - Casual

Sales Assistant 20 Hours

General Merchandise Assistant

Recreational Assistant

Online Assistant

Receptionist & Admin Assistant

Legal Assistant

Research Assistant

Care Assistant

Front of House Assistant | Reel Chorley

Pre Litigation - Personal Injury Fee Earner

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