Head of digital Work, Jobs in Sefton, Msy (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Head of Enterprise Applications
National Nuclear Laboratory —Risley
- From £84,549 a year
- Financial services
- Annual leave
- Sick pay
1d
Head of Creative Studios
National Museums Liverpool —Liverpool
- £48,402 a year
- Full-time
- Project management
- Leadership
13d
Head of People
Velstar —Liverpool
- Full-time
- Hybrid work
- Management
- Analysis skills
- Human resources
Quick apply
Head of Digital Marketing & Performance
Love2shop —Liverpool
- Full-time
- Presentation skills
- Travel
- Employee discount
Quick apply
Head of Communications and Marketing
Derian House Children's Hospice —Fulwood
- £51,500 - £56,500 a year
- Full-time
- Management
- Hospice
- Leadership
- Free parking
- Employee discount
Quick apply
Head - Capital Projects
Homes England —Liverpool
- £69,831 - £81,443 a year
- Full-time
- Hybrid work
- Presentation skills
- Contracts
- SharePoint
- Annual leave
- Employee assistance programme
7d
Head of Content
Arne Clo Ltd —Warrington
- Management
- Employee assistance programme
- Employee discount
Quick apply
Marketing Manager
VetPlus —Lytham
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
- Employee assistance programme
- Employee discount
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
7d
Director of Quality and Innovation
St Helens College —St Helens
- £71,190 a year
- Full-time
- Management
- School
- Free parking
- Employee assistance programme
2d
Senior Stage Technician (Deputy Head of Stage)
ATG Entertainment Limited —Liverpool
- £38,500 a year
- Weekend availability
- Maintenance
- Microsoft Office
- Supervising experience
7d
Premium Property Estate Agent
Fine & Country —Chester
- £8,000 - £120,000 a year
- Remote
Quick apply
Head of Digitally Enabled Investments Portfolio
BAE Systems —Warton
- £90,000 a year
- Hybrid work
6d
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
IT Service Desk Analyst
Edge Hill University —Ormskirk
- £28,778 - £31,236 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
- Employee assistance programme
7d
Head of Strategy
The Very Group —Liverpool
- £10,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
14h
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
Photographer & Videographer, Floorplanner, D.E.A
NicheCom —Liverpool
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Driving
- Office experience
- Free parking
Quick apply
Executive Business Partner
MagentaLiving —Birkenhead
- £38,000 - £47,000 a year
- Teaching
- Free parking
- Annual leave
13d

I want to receive the latest job alerts for head of digital in sefton, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

head of digital jobs in sefton, msy

Head of Customer Experience

Head of Enterprise Applications

Head of Creative Studios

Head of People

Head of Digital Marketing & Performance

Head of Communications and Marketing

Head - Capital Projects

Head of Content

Marketing Manager

Key Account Manager

Director of Quality and Innovation

Senior Stage Technician (Deputy Head of Stage)

Premium Property Estate Agent

Head of Digitally Enabled Investments Portfolio

Client Development Manager

IT Service Desk Analyst

Head of Strategy

General Manager

Photographer & Videographer, Floorplanner, D.E.A

Executive Business Partner

I want to receive the latest job alerts for head of digital in sefton, msy

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected