The closing date is 31st Aug 2026
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Job summary
Join our Integrated Community Rehabilitation Team as a Healthcare Support Worker and make a real difference to people's lives. Working alongside therapists, and Portsmouth City Council colleagues, you will provide rehabilitation support to adults within their own homes and community settings, helping them regain independence, improve their wellbeing, and achieve their personal goals.
You will assist with rehabilitation programmes, support patients with daily activities, monitor progress, and work closely with the multidisciplinary team to deliver high-quality person-centred care. This is a rewarding role requiring excellent communication skills, compassion, flexibility, and a commitment to supporting people to live independently.
This is an exciting opportunity to become part of a friendly and supportive integrated team dedicated to providing outstanding community rehabilitation services. Full training and development opportunities will be provided to support your career progression.
The service hours are 7am to 10pm and shift patten is 7am-3pm or 3pm-10pm with alternate weekend working.
At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.
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Main duties, tasks & skills required
- Undertake evidence-based interventions with patients, as agreed with a therapist/Community Nurse to ensure good clinical outcomes. The post holder will be required to work with the patient to gather information, highlighting the need for further assessment, and completing a clinical record of the intervention including the outcome.
- Actively promote recovery-focussed care with patients, in conjunction with other health professionals.
- Support patients with their rehabilitation and recovery, respecting them as individuals, supporting them and understanding their right to express their needs.
- Facilitate and lead patient-focus groups and activities.
- Use appropriate approved conflict resolution and management of aggression techniques (e.g., PMVA), to de-escalate challenging situations as required for the role.
- Undertake clinical and environmental risk assessments and document key risk areas, seeking guidance from more senior staff when dealing with cases indicating a high level of risk.
- Communicate effectively with patients, carers, colleagues, in order to motivate patients to engage in the intervention.
- Ability to communicate with patients' carers and clients where motivation maybe low and engagement is difficult, necessitating the use of motivational and persuasive skills where there maybe barriers to understanding.
- Participate in the administrative and professional responsibilities team.
- Frequent exposure to highly unpleasant working conditions.
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
The post holder will have responsibility for participating in the delivery of patient care under the supervision of the Community Team.
- Work under supervision following written care plans and care pathways devised by the Registered Nurse.
- Follow prescribed care plans and treatment protocols.
- Follow HPCT Policies and Procedures.
- Has knowledge and skills to carry out prescribed tasks and will report to Registered Nurse any variances.
- Delegated responsibility for Patient Support Teams administrative tasks.
- Provide general administration support to the team.
This role will demonstrate excellent communication skills, using them to engage, persuade or negotiate with clients with complex, at times challenging needs to ensure they are provided with the most appropriate care and support.
The Team consists of Occupational Therapists, Physiotherapists, Nurses, Doctors, Consultants, Social Workers, and Healthcare Assistants who work together in an integrated way to provide co-ordinated, clinical support to promote independence and to improve quality of life.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
NVQ in Health Care or equivalent or willingness to commit to training
Current Driving Licence and access to a vehicle for work purposes
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Experience
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Essential
Working in Health Care setting.
Working in an administrative role.
Computer literacy.
Demonstrate effective written and verbal.
Communication skills.
Effective time manager.
Demonstrates self-awareness.
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Vicky Gardiner/Josie Wise
[email protected]
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Full-Time, Flexible Working
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Reference number
348-SYN-12101
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Job locations
St.Mary's Community Health Campus (Portsmouth)
Milton Road
Portsmouth
Hampshire
PO3 6AD
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Attachments
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Job Description
Re-enablement Support Assistant JDPS.pdf – 283KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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