Loan administrator Work, Jobs in Send, Sry (with Salaries)

Loan Administrator
Step One Finance —Woking
- Full-time
- Microsoft Excel
- Customer service
- Computer skills
Quick apply
Underwriting Administrator
Step One Finance —Woking
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Business Administrator
Ministry of Justice —Woking
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
- Work from home
1d
Procurement Administrator
Bauer Media Outdoor —Woking
- £30,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Microsoft Office
- Annual leave
- Life insurance
Quick apply
Operations Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Doctoral degree
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
3d
Part Time Education Administrator (Taught Programmes)
University College London —London
- £36,433 - £41,833 a year
- Part-time
- University
- Communication skills
- Annual leave
- Employee assistance programme
12d
Entry Level Administrator
Dexters —Feltham
- £26,500 - £28,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Institute Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- University
- Human resources
- Annual leave
- Employee assistance programme
12d
HR Administrator
Rider Levett Bucknall —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Gym membership
Quick apply
21h
Finance Officer
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Microsoft Excel
- English
- Annual leave
- Employee assistance programme
3d
Resource Administrator x 5
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Human resources
- Annual leave
4d
Pensions Administrator
Secret Intelligence Service —London
- £40,428 - £43,705 a year
- Part-time
- English
- Maths
- Human resources
- Annual leave
18h
Operations Assistant
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- University
- Annual leave
3d
Regional Administrative Officer: London Probation Training and Skills Development Department
HM Prison & Probation Service —London
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
5d
Bank Business Support Administrator - Surrey
HCRG Care Group —Guildford
- £13.64 an hour
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Teaching and Learning Administrator x2
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
18h
Team Administrator
Pinsent Masons —London
- Full-time
- Travel
- Annual leave
- Gym membership
Senior Administrator - EOS Team HMP Bronzefield
Central and North West London NHS Foundation Trust —London
- £29,812 - £32,715 a year
- Part-time
- Microsoft Office
- Administrative experience
- IT
- Free parking
- Employee discount
7h
Pensions Administrator
2i Recruit Ltd —Godalming
- £28,000 - £35,000 a year
- Microsoft Office
- Administrative experience
- Organisational skills
10d
Loan Administrator
OSB Group —London
- Full-time
- Banking
- Annual leave

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Loan Administrator

Step One Finance -
Woking

Quick apply

Job details

Permanent | Full-time

Qualifications

Microsoft Excel
Customer service
Computer skills
Banking

Full job description

We are seeking a talented and motivated full-time Loan Administrator to join our Customer Service team at an exciting time of business growth and transformation.

Located just a two-minute walk away from the Woking town centre, Step One Finance provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative teamwork environment and exposure to a wide variety of work.

Imagine and shape your future at Step One Finance Limited where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Step One Finance is proud to be an equal opportunity employer, and we take affirmative action to create a more inclusive and equitable world of work.

Your role:

To provide Step One’s customers with assistance if they raise a query or require information.
To provide relevant statements to customers in a timely manner in accordance with regulatory guidelines.
To contact customers in respect of overdue balances, payments, fees and charges to ensure they remain informed.
To read, understand and work in accordance with both the Company’s secured and unsecured policies and processes.
To ensure the accuracy of customer and loan related data is captured during the loan administration process on our inhouse system.
To establish and maintain an effective working relationship with key 3rd party business partners.
To ensure that all mandatory training is undertaken in the time period set by the business.
To conduct inbound and outbound calls with customers and 3rd party business partners in a friendly and professional way and behave in a manner that ensures Step One customers are treated fairly.
To accurately correspond with customers via letter and/or email in order to answer their queries.
To recognise and identify customers complaints and escalate them accordingly.
To recognise when a customer is ‘vulnerable’ and provide them with available forbearance options.
To assist customers who are in arrears by providing information and options available to them.
To escalate to management, accounts where all options to recover monies have been exhausted and legal action may be required.
To work with the Senior Servicing Manager in relation to any other ad hoc queries.
To report incidents that may have a customer impact to the Head of Compliance in a timely manner.
To report Data Protection breaches within 24 hours to the Head of Compliance.
To assist in the identification of Step One being used to facilitate financial crime and refer to the MLRO or Deputy MLRO in the event that you are suspicious.

Key skills:

Previous financial sector/Banking experience would be an added advantage.
Previous customer service experience would be an added advantage.
Proficient computer skills - MS Excel

Person Requirements

A strong team player with a friendly, professional approach
Proactive and self-motivated with a “can-do” attitude
Pragmatic, flexible, and solutions-focused
Committed and conscientious, with a drive to deliver results
Honest, reliable, and operates with integrity

Why Join Us?

Competitive salary
The chance to be a key part of a growing company
A dynamic and supportive team culture where your contributions are truly valued
Comprehensive range of the employee benefits- subject to scheme rules

Step One Finance does not offer visa sponsorship; therefore, all candidates must have a valid right to work in the UK.

Quick apply

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