Software engineer Work, Jobs in Settle Bd24 (with Salaries)

Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- Communication skills
- Annual leave
Quick apply
Full Stack Developer
JBA Risk Management —Skipton
- Full-time
- Hybrid work
- Computer Science
- Engineering
- In-person
- Free parking
- Flexitime
Quick apply
3d
Cloud Engineer
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- AI
- Communication skills
- Annual leave
13d
Software Developer
Ascentis —Lancaster
- £36,849 a year
- Full-time
- Hybrid work
- English
- APIs
- IT
- Free parking
- Annual leave
Digital Accessibility Skills Developer
Lancaster University —Lancaster
- £39,906 - £46,049 a year
- Hybrid work
- University
- Organisational skills
- Training & development
4d
Test Automation Engineer (Technical/R&D Department)
Protec Fire Detection —Nelson
- Full-time
- Microsoft Word
- Engineering
- Communication skills
Principal Engineer - Digital Experience Platform
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Leadership
- Annual leave
Senior PHP Developer (India)
V.A.C Media —Keighley
- AWS
- Communication skills
Principal Engineer - Member Experience Platform
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Driving
- APIs
- Leadership
- Annual leave

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Full Stack Developer
Teletree Networks Ltd —Bradford
This is a new opportunity to work with a leading and rapidly expanding IT company specialising in digital transformation solutions.
£38,736 - £41,500 a year
Quick apply
3h
Full Stack Developer
JBA Risk Management —Skipton
Our team has adopted a hybrid working approach with some requirement to work both from home and in the office. We supply equipment to support this.
Quick apply
3d

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software engineer jobs near settle bd24

Software Support Engineer - SQL

Giacom -
Nelson

Quick apply

Job details

£28,000 a year

Benefits

Annual leave
Company pension

Qualifications

Live chat
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident management
Stakeholder liaison
Incident queue management
SQL querying
SQL
Zendesk
SQL Server Management Studio
Customer interaction
Application support
Fault diagnosis and repair
Communication skills

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

The Software Support Engineer plays a key role in delivering exceptional customer service to our partners by providing timely, effective, and knowledgeable technical and procedural assistance.

This role is responsible for managing and resolving support cases submitted through Zendesk, as well as via phone, email, and live chat. Acting as the first point of contact for partners, the Software Support Engineer ensures that software related issues are accurately diagnosed, resolved, or escalated to the appropriate team maintaining a high standard of communication and professionalism throughout.

What you'll be doing

Act as a trusted representative of the Support team promoting collaboration and knowledge sharing across the business.
Provide timely and effective technical and procedural support to partners through Zendesk, phones, emails, and live chat channels.
Take ownership of support cases ensuring accurate diagnosis, resolution, or escalation within agreed SLA’s (Service Level Agreements)
Maintain strong and professional communication with partners to ensure a positive and consistent support experience.

Skills, Qualifications, and Experience

Strong understanding of SQL. Including writing and troubleshooting queries.
Experience using Microsoft SQL Server Management Studio (SSMS).
Proven ability to diagnose and resolve software and system issues.
Excellent communication skills with the ability to explain technical information clearly to both technical and non technical users.
Must be able to prioritise and manage multiple incidents or requests in a fast paced setting.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

software engineer jobs in settle bd24

Software Support Engineer - SQL

Full Stack Developer

Cloud Engineer

Software Developer

Digital Accessibility Skills Developer

Test Automation Engineer (Technical/R&D Department)

Principal Engineer - Digital Experience Platform

Senior PHP Developer (India)

Principal Engineer - Member Experience Platform

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