Senior helpdesk engineer Work, Jobs in Sevenoaks District, Ken (with Salaries)

First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Senior Platform Reliability Engineer
Ricoh —London
- Azure
- Bakery
- Travel
Senior Security Engineer
WPP Media —London
- Hybrid work
- Microsoft Access
- Azure
- AWS
- Annual leave
- Employee discount
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
12d
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
10d
Building Services Engineer – Central London
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Onsite IT Support Specialist
Protocol 89 —London
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Senior Project Engineer - Microsoft 365
Wanstor —London
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
Quick apply
2d
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
11d
Foot Mobile Engineer – Covent Garden, West End & Westminster
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Administrator
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Electrical Engineer
Kier Group —London
- Full-time
- Communication skills
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Engineering Manager, AI Models Infrastructure
Intercom —London
- Hybrid work
- In-person
- AI
- Communication skills
- Work from home

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First Line Support / Helpdesk Engineer - Hybrid

Uptime Solutions -
Crawley

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Windows
Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Date Opened 05/16/2025
Job Type Full time
Industry Technology
City Crawley
State/Province West Sussex
Country United Kingdom
Zip/Postal Code RH11

Job Description

First Line Support Engineer - Initially office-based and then Hybrid

What’s this role about?

As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line. We will also provide support and assistance in obtaining professional certifications.

MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows 10.
- Office 365.
- Microsoft Office.
- Printers and Scanners.
- Various customer applications.
Basic administration of Windows Server 2016, 2019.
Network troubleshooting.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

What gets me the competitive edge?

Stand out from the pack with these things:

Passion for technology and self-development.
Experience working for a managed service provider.
Knowledge of Autotask RMM or PSA.

Apply Now

Refine Your Search

senior helpdesk engineer jobs in sevenoaks district, ken

First Line Support / Helpdesk Engineer - Hybrid

Senior Platform Reliability Engineer

Senior Security Engineer

IT Second Line Engineer FTC 2 Years

IT Operations Engineer

Graduate Cloud Support Engineer

1st/ 2nd IT Support Engineer

Building Services Engineer – Central London

Onsite IT Support Specialist

Senior Project Engineer - Microsoft 365

Helpdesk Technician (1st line)

Technical Support Associate - London

IT Service Desk Lead

Foot Mobile Engineer – Covent Garden, West End & Westminster

Senior Administrator

Electrical Engineer

IT Technical Systems Analyst (Applications Team)

System Administrator 1 - UK

Contract Support Administrator

Engineering Manager, AI Models Infrastructure

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