Human resources manager Work, Jobs in Shap, Cma (with Salaries)

HR Administrator/Duty Manager
Lake District Hotels —Penrith
- £14 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee discount

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HR Administrator/Duty Manager

Lake District Hotels -
Penrith

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Job details

Full-time
£14 an hour

Benefits

Annual leave
Discounted or free food
Company pension
Employee discount
Referral programme

Qualifications

Hospitality
Customer service
Administrative experience
Human resources

Full job description

Full Time
Glenridding, Ullswater, Penrith, Cumbria
Posted 4 weeks ago
£14.00 per hour

Website Lake District Hotels Lake District Hotels

Lake District Hotels

HR Administrator / Duty Manager – The Inn on the Lake

We have an exciting opportunity for a hands-on, organised and motivated individual to join our team at the Inn on the Lake in a dual role as

HR Administrator / Duty Manager.

This is a varied role, combining part-time HR administration duties with part-time Duty Manager responsibilities. The successful candidate will work closely with the General Manager, Deputy Manager and Heads of Department to support both the day-to-day running of the hotel and the HR administration for the team.

The ideal candidate will have previous experience in hospitality, strong administrative skills and a good understanding of hotel operations. Previous HR administrative experience would be advantageous. They will be positive, proactive, efficient and highly organised, with excellent attention to detail and the ability to prioritise their workload in a fast-paced and confidential environment.

Hours of work:
7.00am to 3.30pm, 5 days per week

The role will include:

HR Administration Duties

Maintaining employee records including attendance, annual leave, absence, starters, leavers and changes to personal details, both manually and electronically
Supporting recruitment, including advertising roles, screening applications and assisting managers with the interview and selection process
Managing onboarding administration, including offer letters, contracts, references and new starter paperwork
Supporting induction and training administration, including Flow training
Assisting with payroll administration and ensuring supporting documents are accurate and maintained
Supporting the General Manager and Heads of Department with HR processes, including absence, performance, disciplinary and grievance administration
Being a point of contact for general HR queries where required
Promoting a positive culture and supporting employee engagement

Duty Manager Duties

Supporting the General Manager and Deputy Manager with the day-to-day running of the hotel
Maintaining exceptional levels of customer service and helping to create a great guest experience
Assisting across departments where required, with a particular focus on food and beverage operations
Supporting, training and developing team members
Encouraging the team to maximise sales and revenue opportunities
Ensuring good communication and working relationships across all departments
Complying with hotel security, fire regulations, food safety and health and safety legislation
Dealing with guest queries or issues in a professional and positive manner

To apply for this job email your details to [email protected].

Benefits & rewards

Competitive salary
Live-in accommodation available for hospitality which includes 3 meals a day, WiFi & laundry facilities
Staff meals
50% off food and drink in our establishments
Exclusive discounts at shops and attractions
Refer a Friend scheme – refer a friend to work for the company and receive a £500 bonus
Monthly Prize Draw to win 1 of 3 £50 Lake District Hotels vouchers
28 days holiday per year which increases by 1 day every year after 5 years successful service (to a maximum of 33 days holiday per annum)
Training and Development – Accredited compliance training, Hospitality specific online training platform
Hotel Academy - with Apprenticeship training up to level 4
Tips are shared between hotel staff every 3 months
Provision of staff uniform where appropriate
Pension scheme
Well-being programme
Employee of the Quarter Awards
Annual Employee Appreciation Awards Ceremony

Apply Now

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