Caller Work, Jobs in Sharnbrook, Bdf (with Salaries)

Patient Services Advisor
The Swan Practice —Buckingham
- £12.82 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Sick pay
Quick apply
2h
Front of House Host
Highgate House —Northampton
- £25,920 a year
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Service Advisor
Cambridgeshire County Council —Saint Ives
- £28,142 - £33,699 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
- Annual leave
- Employee discount
7d
Customer Service & Call Handling Representative (Part Time)
The Office Genie —Northampton
- From £12.80 an hour
- 8 hour shift
- Customer service
- Free parking
Quick apply
2d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Administrator
Central and North West London NHS Foundation Trust —Milton Keynes
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Annual leave
2d
Outbound Caller
Kramp GmbH —Biggleswade
- Sales
- Microsoft Office
- Organisational skills
9d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Business Support Officer (Adults)
West Northamptonshire Council —Northampton
- £26,914 - £27,781 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Front Desk Receptionist
Houghton Regis Medical Centre —Dunstable
- Part-time
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
Quick apply
3d
Sales Executive
PRESTIGIO CARS LTD —Bedford
- From £12.50 an hour
- Full-time
- Sales
- Driving
- In-person
- Free parking
Quick apply
9d
Receptionist - Milton Keynes - Full Time (South Central)
HM Prison & Probation Service —Milton Keynes
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
20h

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Front of House Host
Highgate House —Northampton
Answer incoming telephone calls and deal directly with any queries in a professional and courteous manner, taking messages, and/or transferring callers to the…
£25,920 a year
Quick apply
9d
Front of House Supervisor
Ferro Lounge —St. Neots
Comfortable taking ownership of a shift — delegating,managing the pass and bar,and dealing with customer queries confidently. Christmas and Boxing Day off.
£13.10 - £13.30 an hour
Quick apply
14d

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Patient Services Advisor

The Swan Practice
Buckingham

Quick apply

Job details

Part-time
£12.82 an hour
2 hours ago

Benefits

Company pension
Sick pay

Qualifications

GCSE
Administrative experience
Office experience

Full job description

Job Summary

The role involves providing general support to the practice team while maintaining a positive and friendly image for patients and visitors, whether in person or over the phone. Key responsibilities include assisting and directing patients to the appropriate services or healthcare professionals in a courteous and efficient manner. The position also involves handling various administrative tasks to ensure the smooth operation of the practice and facilitating effective communication between patients, healthcare team members, secondary care providers, and other related healthcare agencies.

Job Responsibilities

The duties and responsibilities to be undertaken by members of the reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Patient Service Manager /Team Lead & Supervisors, dependent on current and evolving practice workload and staffing levels:

Care Navigation

Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Navigate patients requests using Klinik Health Systems to ensure all requests are dealt with correctly and in accordance with the patients’ medical needs.
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Process appointment requests from patients by telephone and in person.
Deal with visits/requests

Administration

Be familiar with all practice protocols and polices
Deal with enquiries from patients, arrange appointments and explain practice procedures.
Direct patients to consulting rooms when necessary and assist patient’ who require help
Deal with incoming telephone calls, act accordingly, or take accurate messages and pass on to the relevant personnel
Enter data into patient’s electronic NHS Care Record
Action daily tasks posted on the practice clinical system
Register new patients on the practice clinical system
Close records of deceased patients.
To generate Emis patient online access
To book voluntary transport
To book patient hospital transport
To book emergency ambulance when asked to do so by a clinician
To be familiar with practice appointment books and systems
To be familiar with the practice intranet
To read and respond when necessary to NHS email
To check any incoming correspondence and action in a timely manner
To ensure that the waiting areas are kept in a presentable for patients during surgery hours
To activate booking in kiosks
To ensure that clinical calling in screen monitors are operating
Additional administration duties on behalf of the practitioners, Management, Patient Services Line Manager and Team Lead.
To have an overview of the surgery’s website

Premises

To open and lock the premises and know the correct procedures for securing the premises
Know how to contact the alarm companies
Ensure consulting rooms are cleared after each surgery and prepared for the next surgery
Ensure reception waiting area is kept tidy and safe for patients
Place the clinician name plate on the door
To report any necessary Health and Safety issue
Keeping the reception area, tidy and free from obstructions and clutter

Training

Undertake training as directed by the Patient Service Manager and Team Lead
Attend primary healthcare team meetings, reception team meetings, and protected time for learning sessions. (PTL)
To ensure E-Learning and training is up to date

Our practice operates between 7:00am and 8:00pm, Monday to Friday, therefore flexibility is essential. Successful applicants will be expected to work one of the following permanent shift patterns:

Vacancy 1 – 28 hours per week

Wednesday: 8:00am – 6:30pm (1-hour lunch)
Thursday: 8:00am – 6:30pm (1-hour lunch)
Friday: 8:00am – 6:00pm (1-hour lunch)

Vacancy 2 – 35 hours per week

Monday to Friday: 12:00pm – 8:00pm (1-hour lunch each day)

Please indicate within your covering letter which working pattern you are applying for, or if you would be happy to be considered for either vacancy.

Job Type: Part-time

Pay: £12.82 per hour

Benefits:

Company pension
Sick pay

Ability to commute/relocate:

Buckingham MK18 1NU: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

caller jobs in sharnbrook, bdf

Patient Services Advisor

Front of House Host

Customer Service Advisor

Customer Service & Call Handling Representative (Part Time)

Contact Centre Advisor (Night Shift)

Administrator

Outbound Caller

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Business Support Officer (Adults)

Front Desk Receptionist

Sales Executive

Receptionist - Milton Keynes - Full Time (South Central)

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I want to receive the latest job alerts for caller in sharnbrook, bdf

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