Housing Support Officer (Peripatetic)
Location: Based in the North East, Durham & Teesside
Salary: £12.75 per hour
Job Type: Part-time, Permanent
Working hours: 20 hours per week, Monday to Friday
Reporting To: Housing Manager
About the Role
We are seeking a compassionate and adaptable Housing Support Officer (Peripatetic) to deliver high-quality, person-centred support to vulnerable adults across a range of locations. This is a flexible role involving travel between services, supporting tenants to maintain safe and sustainable tenancies while promoting independence, wellbeing, and social inclusion.
Key Responsibilities Include:
Tenant Support & Engagement
- Deliver tailored support to tenants with complex needs
- Develop and review support plans and risk assessments
- Support independent living skills such as budgeting and self-care
- Enable access to specialist services and community opportunities
- Build professional and trusting relationships
Housing & Tenancy Management
- Manage a flexible caseload across multiple sites
- Support rent payments, budgeting, and tenancy obligations
- Address anti-social behaviour and tenancy issues
- Conduct property inspections
- Prevent tenancy breakdown and eviction
Safeguarding & Risk Management
- Respond to safeguarding concerns
- Complete risk assessments
- Maintain accurate confidential records
- Follow health and safety procedures
Multi-Agency Working
- Work with local authorities and partner agencies
- Attend meetings and advocate for tenants
Compliance & Service Delivery
- Travel between sites to meet service needs
- Complete health & safety checks
- Coordinate with contractors
- Maintain documentation and records
- Adapt to changing priorities
About You
- Experience working with vulnerable adults or similar settings
- Knowledge of housing or tenancy sustainment
- Understanding of safeguarding and risk management
- Strong communication skills
- Ability to manage workload effectively
- IT and record-keeping skills
- Compassionate and person-centred
- Flexible and adaptable
- Team player
- Reliable and professional
- Resilient
- Willingness to travel
- Additional Requirements
- Driving licence and access to a vehicle for business purposes
- Satisfactory Enhanced DBS check required
- Flexible to meet service needs
- Available to take on extra hours
- Company Benefits
- Business mileage paid at the rate of £0.55 per mile
- 5 weeks holiday plus bank holidays, increasing with length of service
- Matched pension contributions
- Independent Financial Wellbeing service
- Health Care cash plan with Medicash
- Life Assurance cover equivalent to 1 years salary
- Company sick pay after 1 years service
- Paid time off for medical appointments
Pay: £13,260.00 per year
Work Location: In person
