Customer delivery manager Work, Jobs in Sheffield, Eng (with Salaries)

Customer Delivery Manager
Computacenter —Sheffield
- Analysis skills
- IT
- Leadership
Customer Services Assistant
SSP —Sheffield
- £13.45 an hour
- Full-time
- Employee discount
Quick apply
15h
Agile Delivery Manager
Tes Global —Sheffield
- £85,000 - £95,000 a year
- Full-time
- DevOps
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Referral programme
Quick apply
Student Engagement & Partnerships Lead
UniHomes —Sheffield
- £30,000 - £35,000 a year
- Full-time
- University
- Travel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
General Manager
Live Nation —Sheffield
- Weekend availability
- Management
- Microsoft Office
- Communication skills
19h
Retail Team Member
CAWA —Sheffield
- Weekend availability
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
7d
Operations Manager - Bershka Sheffield
INDITEX —Sheffield
- Full-time
- Employee discount
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Sheffield
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
10d
Bookings Team Lead
Spire Healthcare —Sheffield
- Full-time
- Annual leave
Community Library Manager
Sheffield City Council —Sheffield
- £42,839 - £46,142 a year
11d
Bershka Sheffield Deputy Manager
INDITEX —Sheffield
- Full-time
- Leadership
Quick apply
5d
Rope Access Administrator
Eurosafe Solutions Ltd —Sheffield
- £26,500 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
18h
Building Services Manager
Urbanbubble —Sheffield
- £36,000 - £44,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
13h
Facilities Manager
Sheffield City Council —Sheffield
- £42,839 - £46,142 a year
- Hospitality
- Customer service
- Microsoft Office
4d
Access Co-ordinator
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Hire Desk Manager Sheffield
Chippindale Plant & Sales —Sheffield
- £28,000 - £29,000 a year
- Sales
- Microsoft Office
- Analysis skills
Quick apply
Simply Food Store Manager - Chesterfield Area
Marks & Spencer —Sheffield
- Full-time
- Employee discount
6d
Deputy Manager
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- Part-time
5d

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customer delivery manager jobs near sheffield, eng

Customer Delivery Manager

Computacenter -
Sheffield

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Job details

Qualifications

Analysis skills
ITIL
IT
Leadership

Full job description

Location: UK - Sheffield | Job-ID: 218528 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Our Delivery Leadership team is the central point of contact for customers into Group Delivery, ensuring high-quality service and a consistently strong customer experience.

You’ll join a supportive and collaborative team, working on a complex and very high-profile account. This is a fast-paced environment where service performance and customer outcomes really matter, with clear opportunities to develop and progress your career.

What you’ll do

As a Customer Delivery Manager, you’ll be responsible for delivering services into one of our large and complex customer accounts.

You’ll take ownership of service performance, ensuring delivery meets contractual, financial and customer satisfaction targets. Working within a matrix model, you’ll coordinate and influence delivery teams and partners to maintain quality, manage risk and drive continual improvement.

On a day to day basis this looks like:

Take ownership of key ITIL processes including Problem, Change, Knowledge Management and Customer Satisfaction (NPS).
Use data and insight to identify trends, risks and improvement opportunities.
Act as a key point of contact for customer stakeholders, ensuring we remain responsive and deliver measurable value.
Work with globally distributed teams service teams.
Lead through influence in a matrix environment, taking accountability for outcomes.

What you’ll need

Experience:

Experience in IT service management or operational leadership, such as service desk, team leader or similar roles.
Experience managing performance, stakeholders or service delivery environments.

Skills and behaviours:

A strong governance mindset with the ability to oversee and improve services through others.
Strong analytical and problem-solving skills.
Ability to work independently, manage priorities and take ownership of outcomes.
Confident stakeholder engagement and influencing skills.
Resilient and comfortable working in a fast-paced, high-demand environment.

Desirable:

ITIL knowledge or certification.
Experience with ServiceNow or similar ITSM tools.
Experience working in large or complex service environments.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

customer delivery manager jobs in sheffield, eng

Customer Delivery Manager

Customer Services Assistant

Agile Delivery Manager

Customer Experience Manager

Student Engagement & Partnerships Lead

General Manager

Retail Team Member

AI Product Manager

Operations Manager - Bershka Sheffield

Customer and Trading Manager - Nightshift

Bookings Team Lead

Community Library Manager

Bershka Sheffield Deputy Manager

Rope Access Administrator

Building Services Manager

Facilities Manager

Access Co-ordinator

Hire Desk Manager Sheffield

Simply Food Store Manager - Chesterfield Area

Deputy Manager

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