End user it support Work, Jobs in Sheffield, Eng (with Salaries)

IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
6d
IT Technician
FluidOne —Sheffield
- Full-time
- Computer networking
- Organisational skills
- Employee assistance programme
5d
IT Service Desk Lead
Social Work England —Sheffield
- £38,898 - £41,211 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Time management
- Annual leave
- Life insurance
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Computer networking
- Communication skills
- Employee assistance programme
Operational Support Officer
HM Courts & Tribunal Service —Sheffield
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
1d
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Computer networking
- Communication skills
- Employee assistance programme
Digital Transformation - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Dropbox Hypercare - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
IT Support Engineer (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
14d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Logistics Operative
Sheffield Teaching Hospitals NHS Foundation Trust —Sheffield
- £25,272 a year
- Full-time
- Communication skills
7d
Service Desk Analyst
Card Factory —Wakefield
- £29,000 - £31,000 a year
- POS
- Communication skills
5d
User Researcher
Methods Business and Digital Technology —Sheffield
- Full-time
- Hybrid work
- Agile
- Annual leave
- Employee assistance programme
Quick apply
13d
Microsoft 365 Specialist (Europe)
SARIA Ltd —Bentley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Applications and Solutions Manager
Gripple —Sheffield
- ERP systems
- Team management
- Organisational skills
Quick apply
5d
Junior Data Analyst
Amey Ltd —Barnsley
- Full-time
- Analysis skills
- Communication skills
- Employee discount
Quick apply
9h
SHEFFIELD – Junior to Lead Business Process, Automation & Change Roles for 2026
Vantage Point —Sheffield
- Hybrid work
- Software troubleshooting
- SQL
- Analysis skills
Evaluation and Analysis Coordinator
University of Sheffield —Sheffield
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Annual leave
- Employee discount

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IT Support Technician

AvantiGas -
Chesterfield

Apply Now

Job details

6 days ago

Qualifications

Technical troubleshooting
Desktop support
Danish
Stakeholder liaison
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Technical support incident logging
Mobile device management
ServiceNow
IT incident logging
Application support
Fault diagnosis and repair
Communication skills
Microsoft Azure
Remote diagnostics
Mobile devices

Full job description

Job Introduction

IT Support Technician

Head Office Based | Chesterfield | Competitive Salary + Benefits

Keep Our People Connected, Every Day

AvantiGas is looking for a proactive and customer-focused IT Support Technician to join our IT team, supporting employees across AvantiGas (our UK business) and KosanGas (our Nordics business) with first- and second-line technical support.

We are looking for someone who enjoys problem-solving, working with people, and getting hands-on with a wide range of technologies - someone who can diagnose issues quickly, communicate clearly, and keep our IT systems, hardware, and software running smoothly for everyone who relies on them.

The Opportunity

As IT Support Technician, you will be the first point of contact for IT queries across the business, providing proactive support to employees and ensuring technical issues are resolved efficiently and within agreed timeframes.

Reporting to the IT Service Manager for the UK and Nordics, and working within our wider matrix organisation, you will be part of a team of three based in the UK, working alongside three further colleagues in our Danish business.

This is more than a helpdesk role - it's about being a reliable technical focal point across a broad range of IT projects and activities, helping to keep hardware, software, and systems running smoothly while supporting the wider business as it grows. Some travel to depots across the UK should be expected, with occasional international travel to support the wider region.

What You Will Be Doing

Act as the first point of contact for IT queries via telephone and our helpdesk ticketing system.
Promote the use of our bespoke self-service portal within ServiceNow, helping end users submit requests to the correct IT team.
Diagnose and resolve technical issues with hardware, software, networks, and peripherals.
Set up, configure, and maintain laptops, mobile devices, and other IT equipment.
Support users with Microsoft 365, Windows, and other common business applications.
Perform user administration duties across Active Directory and other platforms.
Record and manage issues using ServiceNow, resolving user faults within agreed fix times and maintaining SLAs.
Use remote-control software tools to diagnose and resolve faults efficiently.
Support the delivery of key business and transformation projects, liaising with international technical teams across the UGI group.
Complete equipment assessments and checks on returned assets, maintaining accurate asset deployment registers.

What We Are Looking For

Functional:

Experience working within the support function of an IT department.
Experience of mobile hardware and software (Android).
Competence with Microsoft Windows, Active Directory, Group Policy, CoreView, Office 365 and related applications.
Experience of Azure is desirable but not essential.
Familiarity with hardware builds, imaging, and deployments is desirable.
Experience supporting VoIP systems and mobile device management (MDM) is desirable.
An IT and/or Microsoft qualification, such as ITIL processes or Microsoft Certified, is desirable.
Good knowledge of cloud-based solutions and operations.
Ability to work to tight deadlines under pressure, prioritising your own workload.

Personal:

Excellent interpersonal skills and stakeholder management.
Excellent verbal and written communication skills across all levels of the business.
Effective planning and organisation, with the ability to handle conflicting priorities.
A problem-solving approach to activities and tasks.
Willingness to undertake manual handling for equipment movements.

The Rewards

Competitive salary
Comprehensive benefits package
Exposure to a broad range of IT projects across an international business
Collaborative team environment with strong support from your line manager and colleagues
Professional development and ongoing training opportunities

About AvantiGas

Part of UGI International, AvantiGas is a leading UK LPG distributor committed to delivering safe and efficient energy solutions. We supply homes and businesses across the country and work closely with our sister business, KosanGas, in the Nordics. We're continuing to invest in our people, processes and technology as we grow.

Ready to Apply?

If you are a proactive problem-solver who enjoys working with people and technology, and wants to play a key role in keeping our business running smoothly, we would love to hear from you.

Apply Now

Refine Your Search

end user it support jobs in sheffield, eng

IT Support Technician

IT Technician

IT Service Desk Lead

Desktop Support Analyst

Level 1 Helpdesk Engineer

Operational Support Officer

Level 2 Helpdesk Engineer

Digital Transformation - IT Service Support Agent

Dropbox Hypercare - IT Service Support Agent

IT Support Engineer (Operations)

IT Service Desk Analyst

IT Support Analyst -2nd Line

Logistics Operative

Service Desk Analyst

User Researcher

Microsoft 365 Specialist (Europe)

Applications and Solutions Manager

Junior Data Analyst

SHEFFIELD – Junior to Lead Business Process, Automation & Change Roles for 2026

Evaluation and Analysis Coordinator

I want to receive the latest job alerts for end user it support in sheffield, eng

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