Product support associate Work, Jobs in Sheffield, Eng (with Salaries)

Product Support Associate
Tes Global —Sheffield
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
14d
Complex Product Support Associate
Tes Global —Sheffield
- £26,091 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Sales Associate
NEXT —Sheffield
- Part-time
- Sales
- Merchandising
- IT
Docucare Associate
Xerox —Sheffield
- Full-time
- Driving
- IT
- Leadership
23h
Data Analyst - Sustainability
SC Johnson Professional —Denby
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Part Time Sales Associate, Tommy Hilfiger - Meadowhall
Tommy Hilfiger —Sheffield
- Part-time
- Hospitality
- Communication skills
7d
Associate Salesforce Administrator
Tes Global —Sheffield
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
1d
Associate Client Advocate
Aptean —Sheffield
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
Warehouse Operative
Amazon.com —Doncaster
- Full-time
- Employee discount
MULTIFUNCTIONAL SALES ASSOCIATE (16 Hours, Fix Term, Sheffield)
Mango —Sheffield
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Service Technician
Crane NXT —Sheffield
- Full-time
- Windows
- Microsoft Office
- Travel
- Paid training
- Annual leave
8d
Service Technician
Crane Payment Innovations —Sheffield
- Full-time
- Windows
- Microsoft Office
- Travel
- Paid training
- Annual leave
8d
Sales Associate
Trek Bicycle Corporation Ltd —Sheffield
- Weekend availability
- Hospitality
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Research Associate (Human Nutrition)
University of Sheffield —Sheffield
- £38,784 a year
- Part-time
- Hybrid work
- Doctoral degree
- Laboratory experience
- Analysis skills
- Annual leave
- Employee discount
9d
Applications Manager
Leviat —Sheffield
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Computer Science
- APIs
- IT
- Free parking
- Annual leave
Quick apply
Business Development Associate
Element Materials Technology —Rotherham
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Referral programme
13d
Team Member
NEXT —Doncaster
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
5d
Sales Associate
Crocs —South Normanton
- £12.50 an hour
- Weekend availability
- Communication skills
- Flexible schedule
Associate Support Manager
Tait —Pontefract
- Full-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Digital Content Assistant (Nottingham, UK)
Videojet —Nottingham
- Full-time
- Hybrid work
- IT

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product support associate jobs near sheffield, eng

Product Support Associate

Tes Global -
Sheffield

Quick apply

Job details

Full-time
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Full job description

Job Title: Complex Product Support Associate
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.
Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.
Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?

Consistent delivery of high-quality delivery of complex product onboarding
Effective & timely resolution of complex product issues and minimising customer impact
Improved customer satisfaction, demonstrated by stronger feedback and reduced complaints.
Reduction in repeat issues and improved overall operational performance through improved guidance, standards and best practices
Demonstrate cross functional collaboration with Customer Management, Product & Technology teams
Active contribution to maximising customer lifetime value through reliable and effective product support

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

product support associate jobs in sheffield, eng

Product Support Associate

Complex Product Support Associate

Sales Associate

Docucare Associate

Data Analyst - Sustainability

Part Time Sales Associate, Tommy Hilfiger - Meadowhall

Associate Salesforce Administrator

Associate Client Advocate

Warehouse Operative

MULTIFUNCTIONAL SALES ASSOCIATE (16 Hours, Fix Term, Sheffield)

Service Technician

Service Technician

Sales Associate

Research Associate (Human Nutrition)

Applications Manager

Business Development Associate

Team Member

Sales Associate

Associate Support Manager

Digital Content Assistant (Nottingham, UK)

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