Leisure Club Manager – Signature SpaLeisure
We are seeking an exceptional Leisure Club Manager to lead the operation of our busy leisure club situated within Sandman Signature Sheffield Quays Hotel.
Serving both an established membership base and hotel guests, our leisure club is an integral part of the hotel's success. We are looking for a dynamic, commercially driven manager who can build on this strong foundation by increasing membership, enhancing the customer experience and driving the club's overall financial performance.
This is an exciting opportunity for an ambitious leader who is passionate about health, fitness and hospitality, and who thrives in a fast-paced, customer-focused environment.
The Role
Reporting to the General Manager, you will be responsible for the overall management and commercial success of the leisure club. You will lead and inspire your team, ensure exceptional service standards and develop innovative strategies to increase membership, improve retention and maximise revenue.
Key Responsibilities
- Lead the day-to-day operation of the leisure club, ensuring exceptional service for both members and hotel guests
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Develop and implement a clear commercial strategy to grow the current membership base of 1,500 members
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Increase member retention through excellent customer engagement and consistently high service standards
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Lead, motivate and develop the leisure team, creating a culture of accountability and continuous improvement
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Manage departmental budgets, costs and financial performance to achieve agreed targets
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Work collaboratively with the hotel's commercial and marketing teams to promote spa and leisure facilities
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Develop local business partnerships, corporate memberships and community initiatives to drive new membership sales
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Ensure all facilities are maintained to the highest standards of cleanliness, presentation, maintenance and safety
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Monitor operational and commercial KPIs, identifying opportunities to improve performance
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Ensure full compliance with health and safety legislation and company policies
The Ideal Candidate
We are looking for someone who combines strong operational leadership with commercial ambition.
You will have:
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Previous management experience within a leisure club, health club or hotel leisure environment
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A proven track record of delivering membership growth and improving commercial performance
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Excellent leadership skills with the ability to motivate, coach and develop teams
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Outstanding customer service and relationship-building abilities
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Strong financial and commercial awareness, with experience managing budgets and KPIs
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Excellent organisational and communication skills
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A proactive, hands-on approach with a genuine passion for health, wellbeing and hospitality
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS
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28 days holiday per annum
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Additional Holiday with length of service milestones
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Flexible schedule
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Pension
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Free Parking whilst on shift
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Rewards and recognition
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Growth opportunities
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Dedicated Training Programme
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Team, Friends and Family Hotel rates
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Up to 40% of food discounts
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Referral Bonus starting at £250
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X3 complimentary nights stays to use in the UK, Ireland or North America
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EducationSkills Development Reimbursement program
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All Northland United KingdomIreland team members are eligible for their brands specific perksin North America
SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in UK to apply.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
