Senior information security analyst Work, Jobs in Shefford, Bdf (with Salaries)

1st Line Service Desk Analyst (Days)
Intercity Technology —Shefford
- Hybrid work
- Employee assistance programme
Financial Analyst - Letchworth, UK
NORTHLAND CONTROLS LIMITED —Letchworth
- £50,000 - £65,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Senior Operational Analyst
MBDA —Stevenage
- £40,000 a year
- Overtime
- Hybrid work
- Communication skills
- Free parking
Counter Corruption Administration Specialist
Ministry of Justice —Hemel Hempstead
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Data entry
- Annual leave
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Maintenance
- Bachelor's degree
HR MI and Systems Analyst 12mth FTC
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Research
- Microsoft Office
2d
Senior Business Analyst
Computacenter —Hatfield
- Writing skills
- Organisational skills
- Communication skills
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Bedfordshire Police —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
ERSOU - ROCU - Police Staff Scale SO1/2 - Intel Analyst (ROCTA)
Hertfordshire Constabulary —Stevenage
- £39,276 - £44,700 a year
- Full-time
- Databases
- Analysis skills
- Presentation skills
- Annual leave
- Work from home
11d
ERSOU - ROCU - Police Staff Scale SO1/2 - Intel Analyst (ROCTA)
Bedfordshire Police —Stevenage
- £39,276 - £44,700 a year
- Full-time
- Databases
- Analysis skills
- Presentation skills
- Annual leave
- Work from home
11d
Service Support Analyst
UTMOST WEALTH SOLUTIONS —Aylesbury
- Full-time
- Azure
- Computer Science
- SharePoint
2d
Security Analyst III - SOC
Tesco UK —Welwyn Garden City
- Full-time
- AI
- Leadership
- Employee assistance programme
Senior .Net Developer (Blue Prism)
Computacenter —Hatfield
- Hybrid work
- Agile
11d
Enterprise Systems Analyst & AI Enablement - Qualcomm, Cambridge, UK
Qualcomm —Cambridge
- Doctoral degree
- Master's degree
- Presentation skills
3d
Target System Analysis Analyst
Accenture Federal Services —Molesworth
- £78,600 - £160,200 a year
- Master's degree
- Presentation skills
- Bachelor's degree
Business Engagement Manager
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Leadership
Quick apply
13d

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1st Line Service Desk Analyst (Days)
Intercity Technology —Shefford
33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of…
Cyber Security Analyst
Total IT Technology Solutions Ltd —Bedford
Be an important point of contact and support to Total IT customers through investigation of attacks and threats, delivery of a protection service by monitoring…
£26,500 - £28,000 a year
Quick apply
9d

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senior information security analyst jobs near shefford, bdf

1st Line Service Desk Analyst (Days)

Intercity Technology -
Shefford

Apply Now

Job details

Permanent

Benefits

Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
SCCM
GCSE
UK GDPR
Ticket management
Microsoft Office Suite
MTA
Remote access software
Ticket management systems
Technical support incident logging
TeamViewer
Customer support
IT incident logging
Active Directory
CompTIA A+
Help desk

Full job description

About The Role

Launch Your IT Career as a 1st Line Support Analyst!

We’re looking for a proactive and customer-focused 1st Line Support Analyst to join our high-performing IT Service Desk team. If you're passionate about technology, love solving problems, and want to build a career in a people-first organisation, this is your chance to make a real impact.

As a 1st Line Support Analyst, you’ll be the first point of contact for IT support queries, helping users across the business stay connected, productive, and secure. You’ll work with a wide range of technologies and gain hands-on experience in a fast-paced, service-driven environment.

We’re looking for someone who’s eager to learn, thrives on helping others, and brings a calm, solutions-focused approach to every challenge.

This is a hybrid role, with 3 days per week on-site at our Meppershall office after completion of your training. Shifts are worked across weekends and bank holiday and cover 7am - 4pm and 10am - 7pm once training is complete.

Key Responsibilities as a 1st Line Support Analyst:

Provide first-line technical support for hardware, software, and network issues
Log, manage, and resolve support tickets using service desk tools such as HALO
Use remote access tools (e.g. AnyDesk, TeamViewer, SCCM) to troubleshoot and resolve issues
Communicate clearly and professionally with users at all levels of the business
Escalate complex issues to senior team members with accurate documentation
Maintain up-to-date and accurate records of all support interactions
Support the wider IT team in delivering a high-quality, customer-centric service

Experience and Knowledge:

Basic understanding of IT infrastructure including desktops, laptops, printers, and networking
Familiarity with Microsoft Windows OS and Microsoft 365 applications
Exposure to Active Directory (e.g. password resets, user account creation)
Experience using service desk platforms such as HALO, ServiceNow, or Freshdesk
Awareness of cyber security best practices and data protection standards (e.g. GDPR)
Previous experience in a 1st line support or helpdesk environment (desirable but not essential)

Qualifications and Desirable Skills:

GCSE Maths and English (Grade 4 or above)
Logical thinker with strong problem-solving skills
Excellent communication and customer service abilities
Willingness to learn and develop technical knowledge
Ability to prioritise tasks and remain calm under pressure
Team player with a proactive, can-do attitude
CompTIA A+ or Microsoft Technology Associate certification (desirable)

What We Offer:

33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
Annual pay reviews.
Holiday buy scheme.
All-company bonus scheme.
Death in service cover.
Employee assistance programme.
Company pension.
Active social calendar.
A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

Customer Net Promoter Score of +92
Gold Award Investors in People Accreditation
Employer of the Year 2025 - British Business Excellence Award
Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

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Refine Your Search

senior information security analyst jobs in shefford, bdf

1st Line Service Desk Analyst (Days)

Financial Analyst - Letchworth, UK

Senior Operational Analyst

Counter Corruption Administration Specialist

Digital & IT Senior Analyst - Messaging

HR MI and Systems Analyst 12mth FTC

Senior Business Analyst

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

ERSOU - ROCU - Police Staff Scale SO1/2 - Intel Analyst (ROCTA)

ERSOU - ROCU - Police Staff Scale SO1/2 - Intel Analyst (ROCTA)

Service Support Analyst

Security Analyst III - SOC

Senior .Net Developer (Blue Prism)

Enterprise Systems Analyst & AI Enablement - Qualcomm, Cambridge, UK

Target System Analysis Analyst

Business Engagement Manager

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