Manager of workplace operations Work, Jobs in Shenley, Hrt (with Salaries)

Sr Manager, UK Operations, London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
People & Culture Director, Production
Warner Bros. Discovery —Leavesden Green
- No degree
- Travel
- Human resources
Account Manager - Operations
DHL —Watford
- £42,000 - £44,000 a year
- Full-time
- Customer service
- Mentoring
- Free parking
Senior Account Executive, Customer Engagement UK & Ireland
Hilton —Watford
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
- Employee stock purchase plan
- Annual leave
10d
Operations Manager
StudioB —London
- £45,000 - £55,000 a year
- Full-time
- Project management
- Organisational skills
- AI
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
Contact Centre Team Manager - 12 Month FTC (Maternity Cover)
Allwyn UK —Watford
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Oracle
- Salesforce
- English
Head of Food and Beverage Operations
Haven —Hemel Hempstead
- Part-time
- Fast casual restaurant
- Analysis skills
- Presentation skills
- Employee discount
Quick apply
Operations Manager
Normec UK —Watford
- Monday to Friday
- Laboratory experience
- Continuous improvement
- No degree
- Free parking
- Employee assistance programme
12d
Operations Manager – Retail Healthcare
Elior UK —Enfield
- £57,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Account Executive Hilton Direct UK&I
Hilton —Watford
- Full-time
- Sales
- Microsoft Office
- Hotel
- Employee stock purchase plan
- Annual leave
13d
People Manager
Odds Farm Park Ltd —High Wycombe
- £13,125 - £15,000 a year
- Part-time
- Hospitality
- Management
- Analysis skills
- Free parking
- Store discount
Quick apply
8d
ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher
Bedfordshire Police —Stevenage
- £33,603 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Manager, Airport Services - London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Operations Manager (Part Time)
Hightown Housing Association —Hemel Hempstead
- £48,282 a year
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
1d
Operations Manager (Delivery and Schemes)
OFGEM —London
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
9d
Workplace Operations Manager
Corndel —London
- Up to £30,000 a year
- Organisational skills
- IT
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme

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Sr Manager, UK Operations, London LHR

American Airlines -
London

Apply Now

Job details

9 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Management
Customer service
Microsoft Office
Project management
Continuous improvement
Leadership
Communication skills
Time management

Full job description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Sr Manager, UK Operations is responsible for leading and coordinating airport operations at London Heathrow, ensuring the safe, reliable, and efficient delivery of services while driving operational performance, regulatory compliance, and exceptional customer experiences. This role serves as a key leader representing American Airlines and overseeing vendor performance, operational execution, and stakeholder relationships.

The role is a part of the International Airport Operations Team within our Customer Experience Division. You'll bring your leadership, operational management, and stakeholder partnership skills to drive operational excellence and service delivery at one of American Airlines' most important international gateways.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Direct and coordinate daily airport operations at London Heathrow and ensure achievement of operational performance metrics.
Provide leadership and oversight of vendor partners responsible for customer service, airport operations, and baggage services.
Promote and maintain a strong safety culture while ensuring compliance with all company policies, procedures, and regulatory requirements.
Lead operational audits, risk assessments, safety observations, and investigations related to safety, security, and operational performance.
Collaborate with airport authorities, vendors, government agencies, and key stakeholders to support operational effectiveness and compliance.
Manage and resolve escalated customer service, operational, and irregular operations issues.
Drive continuous improvement initiatives focused on service quality, safety, efficiency, and operational reliability.
Ensure all vendor employees maintain required training, certifications, and regulatory compliance standards.
Lead operational briefings and communicate corporate initiatives, safety updates, and procedural changes.
Support business planning activities and represent American Airlines at airport, regional, and industry meetings as required.
Lead and motivate cross-functional teams and vendor partners to deliver world-class customer service and operational performance.
Manage emergency response preparedness activities and support airport contingency planning.

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

Experience working in an airport or airline operations environment.
Experience leading operational teams and managing vendor or contractor relationships.
Strong leadership, employee engagement, and people management skills.
Ability to manage multiple priorities in a fast-paced operational environment.
Valid authorization to live and work in the United Kingdom.
Ability to obtain and maintain airport security clearance.

Preferred Qualifications – Education & Prior Job Experience

Experience leading international airport operations.
Experience managing large-scale vendor performance and airport service delivery.
Broad knowledge of airline customer service, airport operations, safety, and regulatory requirements.
Experience leading operational improvement and compliance initiatives.

Skills, Licenses & Certifications

Strong interpersonal, communication, and stakeholder management skills.
Exceptional leadership and team development capabilities.
Strong operational decision-making and problem-solving skills.
Ability to influence and lead cross-functional teams and third-party partners.
Project management and continuous improvement skills.
Ability to manage workplace conflict and drive accountability.
Strong organizational, planning, and time-management skills.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Valid driver's license.
Ability to obtain and maintain required airport security credentials.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

manager of workplace operations jobs in shenley, hrt

Sr Manager, UK Operations, London LHR

People & Culture Director, Production

Account Manager - Operations

Senior Account Executive, Customer Engagement UK & Ireland

Operations Manager

Delivery Manager

Contact Centre Team Manager - 12 Month FTC (Maternity Cover)

Delivery Partner Manager, UKIE DPM

Head of Food and Beverage Operations

Operations Manager

Operations Manager – Retail Healthcare

Account Executive Hilton Direct UK&I

People Manager

ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher

ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher

Manager, Airport Services - London LHR

Operations Manager (Part Time)

Operations Manager (Delivery and Schemes)

Workplace Operations Manager

Operations Support

I want to receive the latest job alerts for manager of workplace operations in shenley, hrt

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