Head of customer service Work, Jobs in Shenley Church End, Bkm (with Salaries)

Travel Manager
BSI —Milton Keynes
- £51,600 - £64,500 a year
- Full-time
- English
- Communication skills
- Negotiation
- Annual leave
- Bereavement leave
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
Head of Building Services
YMCA MK —Milton Keynes
- £45,000 - £52,000 a year
- Full-time
- Maintenance
- Continuous improvement
- Contracts
- Employee discount
Quick apply
4d
Head of UK Operations
FCDO Services —Hanslope
- £58,209 - £60,810 a year
- Full-time
- Presentation skills
- Business
- Leadership
- Annual leave
11h
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Presentation skills
- Flexible schedule
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Sales
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Purchasing Co-Ordinator
Marshall Motor Group —Milton Keynes
- Monday to Friday
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
10d
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
11d
Head of Client Services
Vets for Pets —Northampton
- Up to £45,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Leadership
- Employee discount
7h
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Business development
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
13d
Head of Central Operations
Toolstation —Northampton
- Full-time
- Management
- Travel
- Budgeting
11d
Partnership Development Officer
Coventry University —Milton Keynes
- £31,443 - £33,939 a year
- Full-time
- Customer service
- Communication skills
- School
- Annual leave
- Employee discount
Product Operations Manager
Kinetic Software —Milton Keynes
- £55,000 - £63,000 a year
- Hybrid work
- SQL
- Mentoring
- Agile
- Employee assistance programme
- Employee discount
Mobile Operations Support Officer - Nights
Ashridge Group Ltd —Milton Keynes
- £29,374.80 a year
- Overtime
- Customer service
- Driving
- In-person
- Annual leave
Quick apply
CX Team Member
Foot Locker —Milton Keynes
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Head of Human Resources
Wellingborough School —Wellingborough
- £55,000 - £63,000 a year
- Full-time
- Continuous improvement
- Team management
- Recruiting
- Health & wellbeing programme
Quick apply
6d
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Full-time
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
11d
Head of Services
Burckhardt Compression AG —Bicester
- Engineering
- Analysis skills
- Project management
Key Account Specialist Travel Retail EMEA (30k + bonus)
Fossil Group, Inc. —Milton Keynes
- £30,000 a year
- Full-time
- Sales
- English
- Travel
- Free parking
- Employee assistance programme
Quick apply
Franchise – Community Sales Manager
International Workplace Group plc —Milton Keynes
- Full-time
- Hospitality
- Sales
- Customer service

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Travel Manager

BSI -
Milton Keynes

Apply Now

Job details

Full-time
£51,600 - £64,500 a year

Benefits

Annual leave
Company pension
Bereavement leave
Life insurance
Sick pay

Qualifications

GCSE
English
Communication skills
Negotiation

Full job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Travel Manager

Location: Covent Garden, London/ Milton Keynes (Hybrid)

About role:

We are hiring for a Travel Manager to join us on a permanent basis, based in our Covent Garden office. In this role, you will be responsible for the effective delivery and continuous improvement of BSI's global travel operations, ensuring travel services are efficient, compliant, cost-effective, and aligned with business needs.

Working closely with the Director, FBS, Head of Procurement and key stakeholders across the business, you will oversee the day-to-day management of BSI's global travel programme. You will be responsible for supplier performance, travel policy ownership, systems management, continuous improvement initiatives, and supporting the rollout of global travel processes, while ensuring an excellent experience for employees and compliance with organisational standards.

You will also play a key role in analysing travel data and booking behaviours to identify opportunities for cost savings, increased policy compliance, and improved user experience.

Responsibilities:

Own the day-to-day management of BSI's global travel provider, acting as the primary point of contact.

Manage supplier performance, resolving service issues, escalations and driving continuous improvement.
Monitor supplier delivery against business requirements and contractual expectations.
Support Procurement by executing sourcing outcomes and providing data for supplier negotiations and renewals.
Analyse travel spend, booking behaviours and policy compliance to identify trends and improvement opportunities.
Drive adoption of preferred suppliers, routes and booking behaviours.
Own the travel configuration within Concur and the Group Travel Policy.
Support global rollout, training, KPIs and compliance.

To be successful in the role, you will have:

Strong knowledge of the travel industry and associated travel management processes.
Minimum five years' relevant experience.
Experience managing senior stakeholders and supplier relationships.
Ability to influence change across all levels of the organisation.
Excellent communication, negotiation and relationship-building skills.
Exceptional attention to detail and proactive approach.
Good standard of education including GCSE Maths and English (or equivalent).
Business-level English.

Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as [insert country benefits as listed below].

The guide salary for this role ranges from £51,600 to £64,500 per year. Your actual pay will be based on factors including your experience and expertise.

We’re building an organisation that meets the challenges of tomorrow. Want to grow with us?

We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe.

Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives.

We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do.

We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.

D&I Policy

The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work.

If you have a disability or a health condition, please let us know if you need any reasonable adjustments to the recruitment process.

United Kingdom

27 days’ annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

#LI-KD1 #LI-HYBRID

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Apply Now

Refine Your Search

head of customer service jobs in shenley church end, bkm

Travel Manager

Head of Operations

Head of Building Services

Head of UK Operations

Head of Insights

Head of Professional Services

Purchasing Co-Ordinator

Head of FM Key Accounts

Head of Client Services

Head Of Restart Programme

Head of Central Operations

Partnership Development Officer

Product Operations Manager

Mobile Operations Support Officer - Nights

CX Team Member

Head of Human Resources

Intelligence and Incident Response Co-ordinator

Head of Services

Key Account Specialist Travel Retail EMEA (30k + bonus)

Franchise – Community Sales Manager

I want to receive the latest job alerts for head of customer service in shenley church end, bkm

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