Customer experience manager Work, Jobs in Sherborne St. John, Ham (with Salaries)

Workplace Manager
QinetiQ —Farnborough
- £49,725 - £55,250 a year
- Full-time
- Continuous improvement
- Employee discount
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
11d
Client Relationship Manager
Matrix —Basingstoke
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Helpdesk Manager
Elmdale IT Services Limited —Reading
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
Quick apply
12d
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Customer and Trading Manager - Nightshift
Sainsbury's —Basingstoke
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Business development
- Communication skills
- Employee assistance programme
Quick apply
Digital Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Computer literacy
- Business development
- Employee assistance programme
Quick apply
Operations Manager
Cosentino —Basingstoke
- £45,000 - £50,000 a year
- Microsoft Excel
- ERP systems
- Data analysis skills
- Referral programme
Quick apply
5d
Internal Customer Service
TechPoint —Basingstoke
- £35,000 - £43,000 a year
- Sales
- Travel
- Communication skills
- Free parking
- Life insurance
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Microsoft Office
- IT
Quick apply
7d
Customer Success Manager - Microsoft CSP
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Area Manager
Lidl —Blackwater
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
6d
Senior Event Manager
Marston Events —Andover
- From £37,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
7d
Assistant Manager
Hollywoodbowlgroup —Basingstoke
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Food Manager
Sainsbury's —Basingstoke
- From £33,000 a year
- Management
- Leadership
- Employee discount
Stores & Despatch Manager
TechPoint —Basingstoke
- £40,000 - £45,000 a year
- ERP systems
- Continuous improvement
- Organisational skills
- Life insurance
- Sick pay
Quick apply
Sales Operations Team Leader
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Annual leave
Facilities & Office Manager - Basingstoke (on-site)
Macmillan —Basingstoke
- £40,000 a year
- Full-time
- Management
- Project management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
11d

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Workplace Manager

QinetiQ -
Farnborough

Apply Now

Job details

Permanent | Full-time
£49,725 - £55,250 a year

Benefits

Private dental insurance
Company pension
Private medical insurance
Employee discount

Qualifications

Facilities management
Continuous improvement
Occupational health
PRINCE2 Certification

Full job description

Job Title:
Workplace Manager

Location:
Farnborough, England, United Kingdom

Role Type:
Permanent – Full Time

Package: £49,725 - £55,250 (salary dependent on experience) + Benefits

Role ID: SF19975

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Workplace Manager at our Farnborough site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role
As a Workplace Manager, you will play a key role in ensuring workplaces across the QinetiQ estate are effectively supported, efficient and equipped ready to support the growing onsite presence of our staff. Acting as the operational link between Real Estate, Facilities Management and Operations, Heads of Site, Project Delivery, HSE, IT/OT, and business/programme stakeholders, the Workplace Manager needs to foster cross functional collaboration aligning the workplace environment with corporate and departmental objectives, user requirements and evolving ways of working.

Day-to-day, you’ll lead on coordinating workplace change (moves, reconfigurations, refurbishments), and drive space optimisation, resilience, service quality and sustainability within mixed use office environments ranging from open plan collaboration spaces, meeting rooms and lab environments.

Your responsibilities will include:
Overseeing the day-to-day management of workplace environments ensuring they are safe, compliant, and operating efficiently
Maintaining a consistent standard of service delivery across all sites, ensuring workplace issues are resolved promptly and effectively
Implementing workplace strategies that support organisational goals, new ways of working, and employee experience
Analysing occupancy and utilisation data to recommend improvements, optimise space, and drive cost effective estate decisions
Acting as the central point of contact for business leaders, Estates Strategy, Facilities Operations, HR, IT, and other partners
Ensuring all workplace environments comply with statutory, regulatory, and internal standards

Essential experience of the Workplace Manager :
Proven experience in workplace management, facilities management, estates operations, or a similar environment-focused role
Demonstrable experience in delivering workplace change initiatives (e.g., relocations, reconfigurations, refurbishments)
Experience analysing workplace, utilisation, or performance data to inform decision-making.
Strong track record of engaging with stakeholders across multiple business functions
Ability to drive supplier accountability and continuous improvement
Strong awareness of statutory and regulatory workplace requirements

Essential qualifications for the Workplace Manager:
Accreditation in, or strong working knowledge of, workplace health, safety, and compliance requirements. Ideally NEBOSH or IOSH
Project management experience, ideally with a formal qualification (e.g., PRINCE2, APM) considered beneficial but not essential
Professional qualifications in workplace, FM, or estates management are desirable (e.g., IWFM)

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our Farnborough site with a minimum average site attendance of three days per week. Travel to other QinetiQ and customer sites will be expected.

At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

Matched contribution pension scheme, with life assurance
Generous holiday allowance, with the option to purchase additional days
Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
Volunteering Opportunities - helping charities and local community

Our Recruitment Process:
We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

#UKD #LI-JL1

Apply Now

Refine Your Search

customer experience manager jobs in sherborne st. john, ham

Workplace Manager

Senior Customer Experience Manager

Client Relationship Manager

Customer Operational Delivery Manager

Helpdesk Manager

Complaints Team Leader

Customer and Trading Manager - Nightshift

Customer Success Manager

Digital Customer Success Manager

Operations Manager

Internal Customer Service

Customer Success Manager

Customer Success Manager - Microsoft CSP

Area Manager

Senior Event Manager

Assistant Manager

Food Manager

Stores & Despatch Manager

Sales Operations Team Leader

Facilities & Office Manager - Basingstoke (on-site)

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